2 of 2 Permanent Remedy Jobs in Belfast

service—this role is for you. 🔧What you will be doing Act as the first point of escalation for customer calls. Log and manage faults/service requests via Remedy, resolving over 95% at first touch. Work within strict SLAs to ensure timely resolutions. Maintain accurate shift handovers and keep support tickets up to date. Keep customers informed throughout More ❯

and Continuous Deployment (CI/CD) solutions with Jenkins Work with the product team and other engineering teams to gather requirements and focus on product integration Identify, investigate and remedy performance bottlenecks Collaborative in backend design and code reviews Required Qualifications 5+ years’ experience in software development Strong experience in Java and Spring Framework ( Spring Boot ) CI/CD More ❯