17 of 17 Permanent Service Delivery Jobs in Belfast

Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves … primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance ...

ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Senior Software Service Manager, you will assist in the direction and management of Software Support Services across assigned areas of ownership. This will include overseeing other members … service team including service mangers, identifying future enhancements to process and systems and fostering strong client relationships to explore opportunities to win follow on business with existing customers. You will also work closely with the Principal service manager in identifying opportunities across a range of areas within ...

diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services , as well as engaging in relevant client … supporting business development activity for potential new clients. Minimum requirements: Experience working in a commercial IT (software) environment , with a thorough understanding of service management. Eligibility for security clearance is a must. Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

recruiting a Senior Service Delivery Manager to shape the success of a major transformation programme. You will drive service excellence, strengthen client partnerships, and ensure services evolve to meet changing business needs. This hybrid role is based primarily at the client site in Belfast (2–3 days ...

clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier … landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge of all spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor’s experience. • Consistently deliver exceptional customer service, anticipating the needs of both visiting ...

play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Develop clear "as-is" and "to-be" process models, create future-state roadmaps, and oversee successful implementation and adoption. Collaborate with HR Technology and Service Delivery teams improving operational efficiencies through streamlining, automation, and AI-enabled solutions. Support the ongoing evolution of our global HR Service Delivery … Agile ceremonies, refining backlogs, producing clear user stories or decision documents, and effectively presenting product strategy to senior or non-technical stakeholders to accelerate delivery and improve alignment. Desirable Skills: Experience partnering with HR teams across multiple geographies (preferably India and/or Northern Ireland), addressing localisation needs, process ...

Kainos in the United Kingdom is seeking a Senior Software Service Manager to lead Software Support Services across designated areas, overseeing the service team and guiding future enhancements while fostering strong client relationships to win follow-on business. This is a full-time, permanent role with leadership responsibilities … across multiple locations. The successful candidate will have extensive commercial software service delivery experience, solid service-management credentials, and #J-18808-Ljbffr ...

organisation. You will act as an escalation point for complex or time-critical major incidents, support team members during high-severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. At Capita, we live by our values: Customer First, Always; Fearless Innovation ...

organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. Values Customer First, Always Fearless Innovation Achieve Together Everyone is Valued Responsibilities ...

level; someone acutely technical. The CTO is an executive role and will lead the studio’s operational and technical teams in relation to the delivery of in‐camera visual effects, motion capture, and 3D/4D volumetric scanning among other supporting facilities. Studio Ulster is a partnership with Belfast … looking for a Chief Technical Officer – someone who is experienced at the very highest level of the film industry to lead on the technical delivery of Virtual Production in all its forms at the studio. This is an Executive level role with strategic responsibilities for the technical services ...

needs with FutureRange’s capabilities, and drive revenue growth through both retention and acquisition. The successful candidate will be responsible for delivering exceptional client service, shaping account strategies, and expanding FutureRange’s footprint across priority sectors. This is a high-impact, client-facing role that sits at the intersection … strategic partner and ensuring long-term satisfaction, retention and growth. Develop and execute comprehensive account plans aligned with client roadmaps, FutureRange’s service offerings and commercial objectives. Identify new business opportunities within existing accounts through consultative engagement and collaboration with internal technical teams. Proactively develop and pursue new business ...

collection and administrative support. This role offers an excellent opportunity to contribute to the effective management of maintenance operations while supporting continuous improvement and service delivery. What you'll need to succeed The successful candidate will be a highly organised and analytical professional with experience in contract administration, compliance ...

channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team … tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation ...

taken seriously and your career path is yours to shape? The Role The IT Support Engineer will serve as a key member of the service delivery team, resolving complex support tickets that require genuine technical expertise rather than scripted responses. As you settle in and build your knowledge … will take on more project-based work, including client onboarding and infrastructure rollouts. The Company This is an established and rapidly expanding managed service provider based in Northern Ireland. With a strong client base and an ambitious growth trajectory, the business offers a collaborative team environment where progression ...

accounts you secure Produce accurate sales forecasts and activity reports Attend networking events and customer meetings Work closely with pre-sales, finance and service delivery teams About You At least three years' B2B sales experience, ideally within IT, telecoms or another growth sector Proven ability to generate leads ...