AI & Digital Support Apprentice
- Hiring Organisation
- QA
- Location
- Berkhamsted, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,000 per annum
friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent ...