1 of 1 Permanent 1st/2nd Line Support Jobs in Berkshire

Our client is an international IT service provider seeking an experienced 1st / 2nd Line Support Engineer to work on-site at their customer's location in Slough. Position Details Start Date: ASAP End Date: Initially until 31 / 12 / 2025 Rate: £18.87 per hour Hours: 7.5 per … day, 37.5 per week Location: On-site in Slough Responsibilities Provide 1st and 2nd line on-site user support within a dynamic team. Analyze incidents, problems, and service requests; propose and implement solutions. Manage escalations and follow-ups. Support end users with Windows 10 and Microsoft O365 troubleshooting. Resolve software … Handle issues related to in-house applications. Manage tickets using the IT ticketing system. Perform hardware setup, including building laptops and PCs with SCCM. Assist with basic meeting support (Teams and AV). Conduct physical installations of cabling, monitors, docks, PCs, printers. Possess basic network knowledge (patching). Present training material both in person and via Teams (training More ❯