1st/2nd Line Support Job Trends in Berkshire
1st/2nd Line Support
South East > Berkshire
The median 1st/2nd Line Support salary in Berkshire is £33,500 per year, according to job vacancies posted during the 6 months leading to 12 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 145 | - | 135 |
| Rank change year-on-year | - | - | - |
| Permanent 1st/2nd Line Support jobs | 4 | 0 | 1 |
| As % of all permanent jobs in Berkshire | 0.11% | - | 0.046% |
| As % of the Job Titles category | 0.11% | - | 0.049% |
| Number of salaries quoted | 4 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | £32,750 | - | - |
| Median annual salary (50th Percentile) | £33,500 | - | £31,500 |
| 75th Percentile | £34,250 | - | - |
| 90th Percentile | - | - | - |
| South East median annual salary | £32,500 | £33,500 | £35,000 |
| % change year-on-year | -2.99% | -4.29% | +32.08% |
All Permanent IT Job Roles
Berkshire
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Berkshire matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Berkshire matching a recognised job title | 3,490 | 1,716 | 2,048 |
| % of permanent job adverts matching a recognised job title | 92.06% | 92.96% | 93.99% |
| Number of salaries quoted | 2,298 | 791 | 1,094 |
| 10th Percentile | £30,000 | £28,000 | £35,000 |
| 25th Percentile | £42,500 | £34,491 | £45,000 |
| Median annual salary (50th Percentile) | £55,000 | £47,500 | £60,000 |
| Median % change year-on-year | +15.79% | -20.83% | +10.09% |
| 75th Percentile | £77,500 | £67,500 | £77,000 |
| 90th Percentile | £100,000 | £83,750 | £85,000 |
| South East median annual salary | £55,000 | £47,500 | £55,000 |
| % change year-on-year | +15.79% | -13.64% | +2.18% |
1st/2nd Line Support Job Vacancy Trend in Berkshire
Historical trend showing the proportion of permanent 1st/2nd Line Support job postings relative to all permanent IT jobs advertised in Berkshire.
1st/2nd Line Support Salary Trend in Berkshire
Salary distribution trend for 1st/2nd Line Support job vacancies in Berkshire.
1st/2nd Line Support Skill Set Top 13 Co-Occurring Skills & Capabilities in Berkshire
For the 6 months to 12 November 2026, 1st/2nd Line Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 1st/2nd Line Support job ads across the Berkshire region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Apple | 100.0% | 4 |
| 1 | Entra ID | 100.0% | 4 |
| 1 | GDPR | 100.0% | 4 |
| 1 | macOS | 100.0% | 4 |
| 1 | Microsoft | 100.0% | 4 |
| 1 | Microsoft 365 | 100.0% | 4 |
| 1 | Microsoft Exchange | 100.0% | 4 |
| 1 | Microsoft Intune | 100.0% | 4 |
| 1 | NetSuite | 100.0% | 4 |
| 1 | Problem-Solving | 100.0% | 4 |
| 1 | SharePoint | 100.0% | 4 |
| 1 | Shopify | 100.0% | 4 |
| 1 | Windows | 100.0% | 4 |
1st/2nd Line Support Skill Set Co-Occurring Skills & Capabilities in Berkshire by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | 1st/2nd Line Support Engineer | 100.0% | 4 |
| 1 | IT Support Engineer | 100.0% | 4 |