4 of 4 Permanent 2nd Line Support Jobs in Berkshire

client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This … your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...