3rdLine Infrastructure Engineer +Permanent opportunity +On site in Bracknell +SC cleared role - must be eligible for clearance - Sole British nationals only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply … for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rdLine support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or … Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rdline Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
The Service Desk Analyst will play a key role in providing 2nd/3rdline support within the FMCG industry. This position is based in Thatcham and requires a proactive approach to resolving technical challenges efficiently. Client Details The employer is a well-established organisation within the FMCG sector, known for its innovative approach and commitment to … operational excellence. As a mid-sized company, they offer a collaborative environment and a strong focus on delivering quality solutions to their customers. Description Provide 2nd/3rdline support across the organisation. Log and manage service requests and incidents through the ticketing system. Ensure timely resolution of technical problems, escalating when necessary. Assist in setting up More ❯
for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rdLine support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre Trellix and/or TrendMicro Security Products More ❯
Job Description This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team's overarching objective of delivering exceptional More ❯