2 of 2 Permanent Case Management Jobs in Berkshire

Main purpose of Job: In this role, you will be responsible for developing and configuring user-centred digital services - particularly the content management system (Jadu) and associated integrations. You will ensure that the website remains accessible, user-friendly, and functionally up-to-date. You'll work closely with service … package to design, build, test, and implement accessible, online forms that meet the needs of multiple departments. Work to integrate forms with the CXM (Case Management System) to improve user experience and Customer Services visibility of cases. Connect back-office systems using APIs, integrations, webhooks and similar methods ...

manage multiple priorities A proactive, collaborative and customer-focused approach Experience within a legal or professional services environment would be advantageous Knowledge of legal case management systems, Learning Management Systems or change management methodologies would be beneficial The IT Systems Trainer Package Salary ...