help clients become more efficient, increase profitability and give more customers an amazing experience.Want to be part of it? About the Role We are looking for an experienced ITIL Change Manager with a background in Change/Release to support our ChangeManagement operations. In this role, you will ensure seamless change/release implementation … and our customers to manage changes that impact vehicle software, cloud platforms, and connected services and support some of our project delivery initiatives. Key Responsibilities Managing Changes in the ChangeManagement process (Infrastructure, Cloud, Engineering, IT) Lead and oversee the end-to-end ChangeManagement process is followed and managed in line with our audit requirements. … Manage the Change Advisory Board (CAB) and Governance Boards, ensuring risk assessments align with safety, compliance, and operational needs. Collaborate with software development teams, DevOps, and Operations to assess and approve software releases, patches, and system upgrades. Ensure minimal disruption to connected vehicle platforms, embedded systems, and customer-facing applications. Communicating with Internal & External customers in relation to changes More ❯
Job Description: Mars Pet Nutrition is embarking on an exciting journey to build digital-first, strategic revenue management capabilities that will enable our purpose: making a better world for pets. A key component of this SRM agenda is designing and deploying next generation trade promotion management (TPM) capabilities We will focus on implementing top-quartile Customer & Trade Planning … efficiency, and quality. You will program manage the TPM DT program in the region, ensuring DT resourcing (associate or contractor), technical experts and ensuring each market will follow agreed changemanagement processes. Your role may involve project management, changemanagement and technical expertise to ensure seamless integration and full adoption of TPM solutions. What are … depth knowledge of digital TPM eco-system technologies, such as Sales Planning, SRM, Customer Claims and Trade Sales in organizations similar in size and scope of Mars. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent communication and stakeholder management skills, with the ability to collaborate effectively with cross-functional teams. Experience in changeMore ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes … collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business … closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. ChangeManagement: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify changemanagement needs and develop strategies for smooth More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes … collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business … closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. ChangeManagement: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify changemanagement needs and develop strategies for smooth More ❯
We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
Location: Slough Contract: Full-time, Permanent Are you an experienced Business Analyst with a strong track record of delivering high-quality IT change? Do you thrive on working with stakeholders to improve processes, enhance systems, and contribute to impactful transformation projects? We’re recruiting for an established and growing organisation undergoing significant digital evolution. This is an exciting opportunity … to join a collaborative and forward-thinking IT Change Team, where your skills will directly influence the performance and direction of business-critical applications. The Role As an IT Business Analyst, you’ll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you’ll … of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing (UAT) and test planning Assessing the impact of change on systems and operations and supporting effective changemanagement Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand More ❯
Associate Director, Data Management page is loaded Associate Director, Data Management Apply locations Reading, Berkshire, United Kingdom time type Full time posted on Posted Today job requisition id R PURPOSE Establish a Lead Support Office framework to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA for a … large DM FSP. Where applicable, performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Establish knowledge management structures to embed the knowledge of customer process/systems/standards with IQVIA leads Implementation … maintain structures for mentoring and coaching, focusing on development and effectiveness of customer lead roles Manage SME network, including responsibility for SME development and effectiveness Establish and lead Knowledge Management Forums, lessons learned, CAPAs and best practices Works with customer to develops tools and guidance to navigate and find information in customer process/systems/standards Ensure IQVIA More ❯
or modern work advisory services in a customer-facing or consultancy capacity. Strong understanding of user-centric methodologies and frameworks such as persona mapping, XLA design, and adoption/changemanagement . Experience in a presales or enablement role with a focus on modern workplace transformation. Excellent communication, presentation, and stakeholder management skills. Strategic mindset with the … acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
dynaTrace software GmbH
operational efficiency, compliance, and customer satisfaction whilst driving standardization, automation, and transformation initiatives across all regions and business units. The ideal candidate will have extensive experience in Billings & Collections management coupled with the ability to make lasting changes, have strong analytical skills, and the ability to lead large global teams. Hybrid and remote working are both considered. Responsibilities Global … Policy Management: Develop, implement, and maintain standardized global policies and procedures, to deliver efficiency and accuracy Ensure alignment with local regulatory, tax & Business requirements Educate employees and stakeholders on policy updates and best practices Develop and execute a global strategy to optimize cash flow, reduce DSO, and improve customer experience, whilst aligning with Corporate Finance goals Process Ownership & Optimization … Billings systems, leveraging automation where possible Lead global transformation initiatives, including Billings platforms & Collections tool implementations Partner with IT and vendors to troubleshoot issues and implement enhancements Compliance & Risk Management: Ensure processes comply with local, regional, and international tax regulations and contractual obligations Lead internal audits and support external audits related to Billings & Collections Maintain adherence to SOX controls More ❯
Reading, England, United Kingdom Hybrid / WFH Options
HD TECH Recruitment
Data & Analytics Consultant HD-Tech is proud to be partnering with a leading data management and analytics consultancy that specialises in delivering transformative business insights using Microsoft technologies. With over 10 years of industry presence, our client is recognised for helping organisations optimise their use of data to drive smarter decisions and long-term value. As they continue to … businesses "predict their future" through better use of data, technology, people, and process . Their services include: Managed Data Services Database and Infrastructure Consultancy Data Engineering & Analytics Adoption and ChangeManagement Their reputation is built on strong consulting skills, deep expertise in Microsoft Data Services, and a highly collaborative culture. They place a premium on client engagement, commercial … and design optimal analytics architectures Develop robust data models using methodologies such as Kimble Deliver impactful visualisations and insights using tools like Power BI Promote user adoption, training, and changemanagement initiatives Ensure high standards of documentation and data security compliance Technical Skills (desirable): Microsoft Azure Data Services (e.g., Azure Data Factory, Synapse, Databricks, Fabric) Data warehousing and More ❯
future deliverables. Maintains accurate and up-to-date records of sales activities, customer interactions, and sales pipeline. Participates in training programs and gathers an understanding of product categories, business management, sales strategies, and challenges. What are we looking for? Recent Bachelor/master's in business administration, Marketing, Sales or related fields. Work experience is not required, but appropriate … group of people. Proactive, curious, and dynamic personality: Capacity and eagerness to learn new things and be in different environments and workforces. Organized and structured skills. Solid adaptability and changemanagement skills: Adapt quickly in a highly dynamic environment. What we offer: Opportunity to work in an international organization with colleagues coming from all over the world. Diverse … future deliverables. Maintains accurate and up-to-date records of sales activities, customer interactions, and sales pipeline. Participates in training programs and gathers an understanding of product categories, business management, sales strategies, and challenges. What are we looking for? Recent Bachelor/master's in business administration, Marketing, Sales or related fields. Work experience is not required, but appropriate More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
risual Limited
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're … relationships with client delivery teams and helping create a collaborative, efficient positive working environment Developing project plans and ensuring delivery adheres to Node4's engagement framework Support in the management of client project budget and resource forecasting Working with the Project team to support the delivery of client engagements from Node4's portfolio of projects Ensuring quality throughout the … functions through a group induction A period of dedicated training as part of a clear development curriculum, learning industry relevant skills including a selection of the following: Communication Stakeholder management Time management Sales support and pre-sales Professional document writing Changemanagement Delivering effective presentations Workshop delivery Risk management Minimum of 5 Microsoft technology fundamental More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
time between 16:00 and 18:30. What the role is all about In this role you will design, own and operate Three's B2B master data and lead management strategy, as part of the Sales Enablement function. The Lead-to-Cash Data Lead will: Work with the Head of Enablement to recruit, implement and manage industry leading master … data management vendors and processes. Ensuring that Three sales teams across all channels have the right data at the right time to succeed, and revenue growth across these channels. Look for opportunities to continually improve and enhance the quality of data and sales processes across the entire lead-to-cash lifecycle. Ensuring vendors are providing the required level of … all Sales channels and Marketing to prospect into the UK Business market, growing pipeline, generating opportunities and converting them into customer volume and value. Continually strive to develop data management strategies that improve business outcomes. Own and develop master data relationship management, ensuring latency of date from suppliers is kept to a minimum. Ensuring the data strategy is More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
About the role As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and Service … based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of assurance outcomes … with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business Capacity Planning - key business events and processes which feed into Operations (changemanagement). You will work closely with the other Service Management areas and interface with the established Product & Platform teams to More ❯
stretch targets for all team members Establish communications with Client/Representative Organize the flow of information between the whole integrated project team members and third parties Implement the management system within the project team Lead HSQE management Approve Project IMS Plan and appoint duties Evaluate opportunities and risks Organise planning management Establish procurement deadlines Review and … revision of contract programme Establish works packages Cooperate in the awarding of contracts to sub-contractors and suppliers Contract management and supervision of project progress Responsible for project controlling Changemanagement process Collaborate in the recruitment of staff Identify and coordinate training requirements Represent the project to internal stakeholders with period commercial and delivery reporting Ideal Candidate … Degree/HND in Engineering. Previous experience as a Project Manager on Utilities projects Commercial, Financial, Project and Programme management experience Excellent leadership and tendering skills Good level of numeracy and IT skills - MS Office, Word, Excel etc Strong team player who is self-motivated and able to communicate with people at all levels Excellent organisation and time managementMore ❯
high-impact Stock Optimisation project, within the overarching Product Model Programme. This role requires project level oversight, combining strategic thinking with hands-on delivery, to drive end-to-end change across systems, process and ways of working. The Stock Optimisation Project Manager will be accountable for managing a complex stakeholder landscape, aligning cross-functional teams, ensuring tight governance and … the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution and clear escalation paths. Engage and influence senior stakeholders across Primark and third-party vendors to secure engagement and maintain momentum. Manage multi-functional delivery teams, made … progress, KPIs and budgets, addressing variances and challenges, reporting to senior leadership. Ensure that the project adheres to best practice and quality standards in technology delivery and implementation. Integrate changemanagement, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking More ❯
Manufacturing, and Reporting. Manage application issues from identification through to resolution, working closely with IT support teams, third-party partners, and business users as needed. Systems Integration and Interface Management Oversee integrations and interfaces between JD Edwards (JDE) and other key business systems such as warehouse management, HR/payroll, EDI, and manufacturing planning/scheduling platforms. Monitor … and maintain the reliability of interfaces, proactively addressing and resolving any issues. Project Delivery and ChangeManagement Lead and deliver small-scale IT projects and application changes, ensuring solutions meet business requirements. Manage multiple projects concurrently, maintaining a strong focus on quality, timelines, and stakeholder engagement. Navigate ambiguity and change with confidence, influencing others to ensure timely More ❯
and documentation for OT digital solutions across both value streams. - Develop and maintain CAF-based risk assessments to support NIS regulation compliance and adapt to evolving regulatory requirements. - Lead changemanagement activities to drive adoption and measure impact. - Define and track value metrics to demonstrate business value from the OT product portfolio. - Lead on complex business and OT … systems (e.g. hosting, firewalls, secure remote access, network monitoring, SCADA and DCS). - Demonstrated ability to lead workshops, document requirements, and support value-driven agile delivery. - Experience in supplier management, cross-functional collaboration, and familiarity with Agile & DevSecOps principles. - Excellent interpersonal, facilitation, and written/verbal communication skills. About SSE SSE has a bold ambition - to be a leading More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Danone
objectives in a dynamic FMCG environment, delivering measurable value through close collaboration with stakeholders across the organization. You will report directly to the IT & Data Director and have people management responsibilities. Key Responsibilities Lead the strategic development and operational excellence of IT infrastructure and cybersecurity initiatives, ensuring alignment with business goals in a fast-paced FMCG environment. Define and … such as CISSP, CISM, or CISA are a plus. Strong competencies in the following areas: Strategic & Technical: IT Infrastructure Strategy, Cybersecurity Governance, ERP Integration, Compliance Operational: Agile Delivery, Project & ChangeManagement, Business Continuity Leadership: Stakeholder Communication, Team Development, Innovation, Problem Solving About Us, What We Offer, and What's Next Being a Danoner means creating your own working … a healthier world. One Planet One Health BY YOU. What we offer This position provides visibility and opportunities to grow your expertise, take end-to-end responsibility for driving change and growth, and work with multiple stakeholders. We focus on talent development and career growth for our employees. More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
167 Solutions Ltd
Administrator Certification (ADM201) is preferred Confident facilitating workshops and supporting cross-departmental users Experience with Lightning, Flows, validation rules, and permission sets Desirable: Exposure to Experience Cloud or Knowledge Management is a bonus Prior experience supporting changemanagement or user onboarding Whats in it for you? £30,000 £40,000 salary (dependent on experience) Flexible hybrid working More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
Job Description We're seeking a strategic leader to oversee our IT Operational Management, supervising the Network Operations Centre (NOC) and the emerging Operations Security Centre (OSC) . This role ensures the stability, security, and efficiency of our production systems across Group, Venues, and Interactive platforms. You will lead high-performing teams managing our IT estate, including gaming platforms … manage the 24x7 operations of NOC and OSC, ensuring optimal performance both on-premises and in cloud environments. Build and develop the OSC team, establishing processes for security event management and incident resolution. Optimize costs for monitoring tools like NewRelic while maintaining platform visibility and functionality. Ensure rapid detection and resolution of faults and security incidents to minimize business … issues, understanding technical obligations. Improve operational processes to adapt to evolving business needs and industry standards. Mentor team leads , fostering accountability, growth, and excellence. Collaborate with ITSM, engineering, and changemanagement teams to improve service quality and manage risks. Drive service improvement through insights and analysis to enhance tools, processes, and supplier performance. Transition BAU tasks from smaller More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
RSK Group Limited
expand service offerings. Commercial Acumen Mentoring team members in managing budgets, delivery, scope changes, risks, and mitigation. Building cost estimates for engineering deliverables, especially under NEC contracts. Using project management tools like Microsoft Project. Monitoring project performance with tools like Earned Value Analysis. Applying quality standards and guiding project teams. Supporting continuous improvement and change management. Team Management and Leadership Involved in career development, recognition, and training of team members. Resource Management Integrating local resource planning into wider consultancy processes. Identifying resource gaps and recruitment needs. Leadership and Role Modelling Being a positive role model and technical leader. Leading and delegating effectively. Building trust and integrity within teams and the industry. Educational Attributes A degree in More ❯