slough, south east england, united kingdom Hybrid / WFH Options
Intellect Group
paced multi-client IT environment. Solid knowledge of: Microsoft 365, Azure, Windows Server, Intune, Entra ID Networking fundamentals (DNS, firewalls, VPNs, VLANs) RMM/PSA tools such as NinjaOne, ConnectWise, Datto Excellent client-facing skills with a strong focus on communication and service delivery. Self-starter with the ability to manage field and remote work independently. Must be currently living More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service via phone … email, and in person Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player mindset with a willingness to share More ❯
