1 to 25 of 32 Permanent Customer Engagement Jobs in Berkshire

where we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto … Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve … a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also More ❯

us at www.monotype.com. Who do we need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales Representative will interact with … technologies. This individual will have responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. Another important … follow-up. Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage. Support field Account Managers with contracts and other administrative tasks. Answer existing customer queries and spot opportunities for future sales. Set up and deliver sales presentations, product/service demonstrations and other sales engagements. Retrieve customer feedback and share insights of More ❯

of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with … a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯

Business Development Representative at Iterable (View all jobs) London Office setting, 5 days. Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire … the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top … from over 50 countries around the world rely on us to captivate their many millions of users. Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

About Odicci Odicci is a gamification platform helping some of the world’s most exciting brands bring customer engagement, CRM, and loyalty strategies to life. From ASDA to SEPHORA and JD Sports, we work with brands that want to create meaningful, measurable customer experiences — and we are growing fast. We are offering a unique opportunity for a … across existing and new business opportunities. What You Will Do Support the commercial team in identifying and developing new business opportunities Research prospects and map out contacts within existing customer accounts Assist in building outreach campaigns (emails, LinkedIn, follow-ups) to start conversations and book meetings Help prepare presentations, reports and materials that support sales and client engagement … and eager to take initiative Must be eligible for a 12-month university-accredited internship What You Will Gain Real exposure to the fast-paced world of SaaS and customer engagement The chance to contribute to projects with global brands A structured learning experience with space to grow professionally Bonus at the end of the internship based on More ❯

responsive service. We are now looking for a talented external business development manager to accelerate our growth, this field-based role requires meeting customers face to face to build engagement and demonstrate our products and solutions. What You'll Be Doing As an External BDM your focus will be to drive sales growth within an assigned list of accounts … and to target new business creating engagement across our products and solutions. This is a proactive sales and relationship management role, focused on customer retention, sales development, and revenue generation. Key Responsibilities: Account Management Nurture strong relationships with existing customers and key decision-makers Conduct regular account reviews to uncover growth opportunities Understand customer needs and align … solutions accordingly Build engagement across customers sales and technical teams to identify new opportunities. Plan and manage effective use of time to maximise number of meetings and sales team engagement. Sales & Revenue Generation Identify new business opportunities within existing customer base Successfully plan, target and achieve sales targets across designated accounts Present and demonstrate onemedia products and solutions More ❯

responsive service. We are now looking for a talented external business development manager to accelerate our growth, this field-based role requires meeting customers face to face to build engagement and demonstrate our products and solutions. What You'll Be Doing As an External BDM your focus will be to drive sales growth within an assigned list of accounts … and to target new business creating engagement across our products and solutions. This is a proactive sales and relationship management role, focused on customer retention, sales development, and revenue generation. Key Responsibilities: Account Management Nurture strong relationships with existing customers and key decision-makers Conduct regular account reviews to uncover growth opportunities Understand customer needs and align … solutions accordingly Build engagement across customers sales and technical teams to identify new opportunities. Plan and manage effective use of time to maximise number of meetings and sales team engagement. Sales & Revenue Generation Identify new business opportunities within existing customer base Successfully plan, target and achieve sales targets across designated accounts Present and demonstrate onemedia products and solutions More ❯

a dynamic and strategic Principal Architect in the UK to join our EMEA team, as a thought leader and trusted advisor for NetApp's strategy, technology focus areas, and customer imperatives - both within NetApp and across our partner and customer ecosystems. Principal Architects are experts at positioning NetApp's Intelligent Data Infrastructure business technology strategy into each of … the customer-driven imperatives where our portfolio is differentiated and solves their challenges with high residual value. They are focused on Data Infrastructure Modernization, Artificial Intelligence, Cloud Transformation, and Cyber Resiliency. In this role, you will act as the tip of the spear, opening up net-new opportunities at new logos and expanding the footprint at existing accounts, focused … to a seat at the table, and opening the door to NetApp sellers to cultivate the deal through to close. The ideal candidate brings a strong background in sales, customer engagement, and product innovation, with a proven ability to think strategically and drive cross-functional initiatives. This position will report to the Director of Principal Architects, EMEA. Job More ❯

We're seeking a bright, ambitious Legal Counsel to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Your Skills … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

/Lawyer (interested in tech) interest in tech to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we … Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

/Lawyer (interested in tech) interest in tech to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic Quadrant™ for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

/Lawyer (interested in tech) interest in tech to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives … sale of complex solutions. You will report to the District Sales Manager. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with AIRS business objectives Take full ownership of leading … sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients Travel domestically as needed to meet More ❯

promotional plans to deliver against sales KPI’s (revenue & volume). Obtain trust and foster deep relationships with key decision makers to increase brand consideration. Manage day-to-day customer engagement, resolve challenges and ensure business continuity. Regularly report on sales progress and account development including key actions to drive sales. Acquire a systematic understanding of partners ongoing More ❯

scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives … revenue growth by selling complex solutions. Your Impact Join the fastest-growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives Take full ownership of leading strategic sales campaigns and … sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients Travel domestically as needed to meet More ❯

will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities Lead technical discovery sessions to understand client objectives, data environments, and AI readiness. Design and deliver impactful AI …/LLM-powered solutions aligned with customer goals and industry best practices. Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes. Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions. Continuously monitor AI advancements and translate insights into strategic recommendations. Support customer enablement through workshops … Acumen Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare). Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops. Strong documentation and presentation skills, with a knack for simplifying complex More ❯

events business, recognised for delivering world-class exhibitions, conferences, and live experiences. With a strong commitment to digital transformation, it is investing heavily in its data strategy to enhance customer engagement, streamline operations, and unlock new commercial opportunities. The Role The organisation is seeking an experienced Data Project Manager to lead the delivery of data and system integration More ❯

ExploitDB, Cobalt Strike, Empire, Mimikatz. Hands-on experience with Web App Tools e.g., Burp Suite, ZAP, Nikto, SQLmap. Knowledge of Cloud Tools e.g., ScoutSuite, CloudSploit, Pacu. Desirable skills: Exceptional Customer engagement and reporting skills. Proven use of modern security tooling in real-world projects. Experience in agile delivery teams and cross-functional collaboration. Exceptional analytical, problem-solving, and More ❯

guide deployment efforts, ensure seamless integration within client environments, and craft sustainable, scalable system architectures. You will also play a key role in setting the strategic direction of our customer engagements, providing technical leadership, and driving innovation in the application of our Gen AI platform. We are looking for a professional with a strong grasp of system architecture, particularly More ❯

ambitious and technically minded graduates to join their dynamic Applications Engineering team . This is an opportunity to work on cutting-edge projects that transform how businesses communicate, enhance customer engagement, and enable mass personalization through the power of technology and AI. You will be part of a collaborative global development environment that designs, builds, and maintains world … Developer , you’ll work across the full software development lifecycle — from concept to deployment. You’ll play a pivotal role in creating innovative solutions that drive digital transformation and customer excellence. Key Responsibilities Develop and maintain applications using C# , .NET , JavaScript , React , TypeScript , and SQL Server . Participate in Scrum processes to deliver high-quality, customer-focused features. More ❯

of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We re Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯

of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We're Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯

user requirements, compliance, and technical feasibility. Contribute to solution architecture discussions and feature requests with product teams. Minimum Qualifications: Operations management Technical acumen Domain expertise Opportunity and pipeline management Customer engagement Situational leadership Systems thinking Stakeholder management Project management Industry knowledge Consultative skills Team management Problem-solving More ❯

scale opportunities across the region. Regional Development – Shape the go-to-market in UK&I Channel Relationships – Build trusted relationships with local partners to increase coverage and accelerate deals. Customer Engagement – Establish credibility with senior executives and stakeholders, positioning solutions as strategic to their objectives. Sales Discipline – Deliver accurate forecasts, maintain strong pipeline coverage, and manage activity in More ❯