1 to 25 of 27 Permanent Customer Engagement Jobs in Berkshire

trade customers to source effectively, stock efficiently, sell profitably and service competitively We are looking for a strategic and results-oriented Commercial Success Manager to lead initiatives that strengthen engagement with our customers throughout the commercial lifecycle. In this role, you’ll work across Sales, Marketing, and Customer Success to optimize how we communicate value, accelerate lead generation … and deal volumes, with a focus on revenue growth and retention. Key Responsibilities: Design and execute commercial engagement strategies that support sales pipeline development, deal acceleration, and customer Klipboard portfolio expansion. Collaborate with Sales and Marketing to create tailored campaigns, product sales enablement materials, and messaging frameworks for key customer segments. Partner with Sales/Customer Success to identify expansion opportunities and support upsell/cross-sell efforts through targeted outreach and content. Use CRM and engagement platforms to build and automate customer journey touchpoints (email sequences, QBR content, win-back/nurture campaigns) alongside sales enablement. Build an internal engagement program for Klipboard showcasing the X-Sell portfolio to educate and More ❯

progress opportunities through the sales pipeline funnel to close. Their prospecting activity is split between outbound, strategic sales-driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in … business value through persona-based research, storytelling, social selling, etc. Inbound lead development This role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). An inbound lead provides the opportunity for the ADE to build a profile of … the customer pain points OpenText can resolve and a 'way in' to the organization to map the buying process and target additional contacts engaged in the process. Opportunity progression ADEs will be assigned opportunities to progress working as part of a 'win-team' with an Account Executive and Solution Consultant. Activities include re-engagement to understand any blockers More ❯

develop and expand the team, will we expect you to identify new talent and partnering opportunities with industry and academia. The role is also critical to identifying and winning customer-funded projects, leveraging our internal investment and bringing customer requirements into our capability roadmaps Interdisciplinary working is critical to solving our customers' problems, and you will benefit from … CortAIx Factory, ensure the development of AI models, algorithms, and data architectures meets business, technical, and regulatory requirements. Promote best practices in AI ethics, robustness, transparency, and governance. Market & Customer Engagement Build customer intimacy to help secure customer-funded projects Monitor industry trends, competitive landscapes, and benchmarks to maintain a technical edge. Identify and engage third … artificial intelligence, or a related field. And/or appropriate hands-on experience of practical AI engineering. Proven track record in developing and delivering novel AI solutions to satisfy customer needs. Demonstrable knowledge and experience of delivering operational AI solutions. Familiarity with data analytics, technology, and governance. Excellent stakeholder and project management skills, with experience in client-facing roles. More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain high levels of support … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain high levels of support … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯

on all planning of revenue and supply forecast Evaluate potential of new assets, developing a recommendation analysis and report In collaboration with brand teams, inform and support the omnichannel customer engagement plan Support brand teams with their digital marketing strategy Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors Demonstratable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice Highly numerate and analytic skills with strong More ❯

defence, aerospace and EMC test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. The role requires identification and conversion of new sales leads, the professional presentation of test and … Facilitation/team engagement. Sales - Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities in existing customer base. … relating product categories. - Proven verbal and written presentation and commercial skills. - Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role. This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement. Your CV will be forwarded to More ❯

of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of More ❯

that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers … the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization. Main Responsibilities: Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies. Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as … defined by segment strategy teams) in the segment (hardware, software and services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign More ❯

help us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking experienced Inside Sales Account Managers to be part of an exciting new team - Advanced Customer Services (ACS. You will play a pivotal role in the success of the team by managing a high-velocity, high-touch sales motion. You will work closely with Renewals … and Customer Management teams to drive growth through net-new ACS subscriptions, cross-sell and upsell opportunities. WHAT THE ROLE OFFERS Drive Subscription Sales: Manage the entire sales cycle for ACS subscription offerings-from qualification through to close-focusing on annual support packages. Collaborate Cross-Functionally: Partner with Renewal Account Representatives (RARs), Customer Managers (CMs), and Account Executives … Management: Maintain an accurate and up-to-date sales pipeline using Salesforce (SFDC); qualify leads passed via the lead share model and actively prospect within assigned territories/accounts. Customer Consultative Engagement: Conduct discovery sessions, deliver value-based pitches, and align ACS offerings with customer goals such as uptime, system health, proactive planning, and IT resource augmentation. More ❯

Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities … and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly … and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts More ❯

We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. An opportunity to play your part and shape conversational customer experiences - Join Centrica as a Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking More ❯

growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for significant impact across the organisation. What are we looking for? We are … streams Experience of public cloud platform architecture/design Experience with either Influx, Redis, Kafka, Grafana, Kibana Our Values and Benefits Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the industry. We have recently secured the Great Place to Work accreditation for More ❯

Moller - Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. What we can More ❯

and action plans. The role holder will demonstrate that they can achieve key strategic objectives including winning significant contracts through developing and building profitable relationships and understanding market and customer trends. The role holder will be responsible for closing deals and negotiating renewals with Telecoms Service Providers and clients internationally. They will lead and execute contract negotiations to a … to collaborate positively, have a passion to succeed, be prepared to take smart risks, possess leadership qualities, be able to flex your expertise and use your strong sense of customer focus to exceed expectations, every day. Sales Development Create and maintain a high-quality sustainable pipeline, creating a platform for a successful quarter-on-quarter budget attainment Maintain sales … volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors Drive territory activities and ensures strong customer engagement on all fronts Actively participate in the companys business development strategy within the context of existing accounts Build Prodapt clients brand in major Telco Service Providers, MVNO and MVNE accounts at More ❯

configuration and user support to data quality and compliance. The role is hands-on, but strategic input will be valued as the business continues to evolve its digital and customer engagement capabilities. Key Responsibilities Maintain and administer the SugarCRM platform Manage user roles, permissions, and security settings Provide user support and training across departments Conduct regular data audits More ❯

Outbound prospecting: Uncover & develop new business opportunities via outbound cold calling into targeted enterprise-level accounts. Inbound lead development: Qualify & develop new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). Opportunity progression: You will be assigned opportunities to progress working as part of a … win-team' with an Account Executive and Solution Consultant. Prospecting activity: You will be a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement. What you need to succeed Success achieving sales targets. Strong interpersonal and effective verbal and written communication skills. Creative, can-do attitude More ❯

Outbound prospecting: Uncover & develop new business opportunities via outbound cold calling into targeted enterprise-level accounts. Inbound lead development: Qualify & develop new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). Opportunity progression: You will be assigned opportunities to progress working as part of a … win-team' with an Account Executive and Solution Consultant. Prospecting activity: You will be a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement. What you need to succeed Success achieving sales targets. Strong interpersonal and effective verbal and written communication skills. Creative, can-do attitude More ❯

the role of Design and Architect. • Expertise in Project Management, Client Management and vendor Management • Ability to lead business transformation and digital strategy initiatives • Expertise in enhancing operations and customer engagement More ❯

board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. Provide regular status updates and project documentation to support efforts at customer engagements. Assist sales team in identifying new opportunities for product and services at customer More ❯

projects and the implementation of their features and services. Drive the successful performance of products into the appropriate sales segments and market Ensure products deliver excellent internal and external customer experience Continuous management of existing products, including driving business efficiencies Contribute towards the overall cyber security product strategy with responsibility for shaping your individual product/portfolio strategy and … Key contributor and collaborator across the Security Product community, working effectively with GTM and Product Marketing Forge strong relationship with Sales, driving performance but also ensuring we gain valuable customer insight which we feed back into future product development and product backlog Creation and management of valuable Sales enablement Maintain good understand of the market utilising available market info … and working closely with Proposition collegues Stakeholder Management Maintain regular engagement with operational stakeholders to optimise product performance Product specific engagements with key partners and vendors, in conjunction with SCM and Partner teams Regular updates to management stakeholders on product performance Sales and Customer engagements to promote products, answer enquiries and gain feedback Marketing and Propositions interlock to More ❯

ready to take the next step into full project management. Job Purpose The Junior Project Manager will support the successful delivery of projects, ensuring: High-quality execution across all customer engagements Strong support for senior project managers and delivery teams Effective tracking of project performance and milestones Good customer communication and satisfaction Ongoing development of project management skills More ❯