1 to 25 of 29 Permanent Customer Insight Jobs in Berkshire

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team at our head office in Bracknell, Berkshire. … This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru, you'll combine your expertise ...

supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build … future data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely ...

Omnichannel Activation Manager will lead the development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy … business growth through the effective integration of field force engagement, digital activation, CRM, professional education, KOL engagement, partnerships, media and data-driven customer experiences. Operating at the intersection of commercial excellence, healthcare marketing, customer engagement and digital transformation, the role will shape how Kenvue engages healthcare professionals across ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

Senior Customer Analyst London (Hybrid – 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities, with … increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. The Customer Analytics team sits ...

GOAT Interactive, the online division of the Editec Group, is seeking a Customer Insight Analyst to drive data-led decisions across marketing, CRM and product. You will analyze promotional activity and VIP behavior to influence strategy and optimize customer experiences. The role sits in a growing analytics ...

defense meetings. He/she is in charge to work closely with Sales, BD, account teams and operations, by providing insights and strategy for customer solutions based on understood requirements across functions. **Responsibilities** * Lead Clinical FSP go-to-market activity by translating IQVIA’s FSP strategy, value proposition … differentiated capabilities into compelling customer-facing positioning, messaging and solution narratives.* Partner with Sales, Business Development, account teams and CFSP leadership to identify, shape and progress priority FSP opportunities from early engagement through RFI, RFP, proposal development and bid defense.* Support active and potential sales opportunities by providing ...

labs work in the future. Education is integral to our vision for lab: it is what drives adoption, and it is what brings real customer insight back into our roadmaps. The role is two-fold. First, you build. In your first 6–12 months you will dedicate most … that program across Region Europe – which is why this role is more than local. Day to day, the role is hands‐on and customer‐facing. You will deliver advanced training for lab customers, resellers and key accounts, upskill local trainers, and work closely with Product, Sales, Support ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear product … requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

Product Owner to own and optimise Microsoft Dynamics 365 for its Energy & Utilities business. The role leads the Market to Dynamics 365 Customer Insights Journeys migration, ensures campaign continuity, and enhances forecasting and reporting across regions. Initial six-month engagement with potential extension or permanent conversion, based ...

analytics consultancy that partners with a diverse portfolio of well‐known brands to solve business challenges through data. Their work spans marketing analytics, customer insight, measurement, reporting, data governance, and digital analytics. With a growing client base and strong project pipeline, they offer a collaborative environment where consultants … highly flexible, autonomous, and focused on delivering measurable commercial impact. The Role As a Data Consultant, you will support clients with analytics, reporting, and insight generation, helping them understand performance and make data‐driven decisions. Responsibilities include: Building and maintaining dashboards in Looker Studio and other reporting tools. Analysing ...

Drive Commercial Performance Through Data, Insight and InnovationIQVIA is seeking an experienced Commercial Excellence Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio. This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working … centre of a multi-country commercial organisation, you will partner with senior leaders across Commercial Operations, Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth. As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer ...

life. The Role As a Product Manager, you will define and execute the product vision, strategy, and roadmap, ensuring alignment with business objectives and customer needs. You will leverage market insights, customer feedback, and data-driven decision-making to prioritize initiatives and deliver impactful outcomes. Working closely with … engineering, data science, design, and business stakeholders, you will drive product development from concept through launch while continuously optimizing performance and customer value. Key responsibilities: Define and communicate the product vision, strategy, and roadmap for customer data and personalisation products. Partner with business stakeholders, engineering teams, data scientists ...

This is an exciting opportunity to manage and optimise a multi-market digital ecosystem, overseeing website content, product launches, customer journeys and platform enhancements across multiple international markets. Working with cross-functional stakeholders and agency partners, you'll drive digital performance, improve online experiences and help shape the future … client is a well-established international business with a strong presence across multiple markets and a reputation for delivering high-quality products and customer experiences. They offer a collaborative environment focused on innovation, continuous improvement and long-term growth. Description Manage and coordinate website content, product launches and digital ...

/Managed DIA, and SD-WAN services.As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives.**Key Responsibilities**· Define … across the business.· Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability.· Drive continuous improvement in customer experience, service performance, and product competitiveness.· Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions.· Create ...

Managed DIA, and SD-WAN services. As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives. Key Responsibilities Define … across the business. Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability. Drive continuous improvement in customer experience, service performance, and product competitiveness. Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions. Create ...

business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity ...

Territory Manager, working directly with prospects, customers, and partners from initial discovery through solution validation and commercial close. This is a hands‐on, customer‐facing individual contributor role. You will combine strong infrastructure knowledge with commercial awareness, helping customers understand how Virtuozzo can address their technical requirements, operational challenges … Partner closely with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase. Lead technical discovery to understand each customer’s infrastructure, workloads, operating model, commercial priorities, and decision criteria. Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform. Translate customer ...

science and AI. You'll have the chance to work with complex, multi-channel behavioural data and help global brands understand what truly influences customer decisions. The Company This specialist data and insights business helps brands measure how advertising and digital experiences impact real-world consumer behaviour. They have … consented consumer dataset that combines media exposure, digital activity, search behaviour, shopping journeys and emerging AI interactions to create a comprehensive view of the customer journey. Operating as a highly collaborative and entrepreneurial team, they offer significant ownership, direct exposure to senior leadership and the opportunity to influence ...

Internet of Things (IoT). What you’ll do You will own and optimise Vodafone Business' prospect nurturing strategy, developing targeted campaigns and customer journeys that increase engagement, drive conversion, and support prospects throughout the buying journey. You will use customer insights and data to develop targeted audience … Product Marketing, Brand, Digital, Go‐to‐Market and Commercial teams, as well as agency partners, to deliver integrated marketing campaigns. Using data and commercial insight, you will influence senior stakeholders and help drive acquisition and pipeline growth. Who you are You will have significant experience in B2B acquisition, demand ...

great opportunity to join a growing analytics consultancy where you'll work across a diverse range of marketing analytics and business insight projects. This role offers plenty of variety, direct client exposure, and the chance to develop into a broader data consulting position. The Company They are a specialist … data and analytics consultancy helping businesses use data to improve commercial performance. Working across multiple sectors and brands, they deliver projects spanning marketing analytics, customer insights, measurement, reporting, and data strategy. Their collaborative team offers flexibility, autonomy, and strong opportunities for progression. The Role You will support clients across ...

ICIS is seeking a data analytics professional to turn customer, product and operational data into actionable insight that drives customer understanding, product decisions and business performance. You will work with researchers and cross-functional teams to combine quantitative and qualitative evidence, enabling a connected view of customer ...