1 to 25 of 52 Permanent Customer Service Jobs in Berkshire

Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main … purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. ...

Customer Service Executive, you will be the first point of contact for B2B customers, ensuring a seamless experience across enquiries, orders, and ongoing account support. This is a varied role blending customer service, coordination, and relationship management. Client Details Our client is a highly respected … telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success. Description Key responsibilities include ...

Service Coordinator - Reading - Salary to £30,000 We are working with a leading provider of integrated technical and security support services, due to continued growth, we are looking for a highly organised and customer-focused Service Coordinator to join their team in Reading. The Service Coordinator … plays a vital role in ensuring the smooth delivery of service, maintenance, and support activities across a range of customer sites. Working within a fast-paced operational environment, you will coordinate reactive service requests, planned maintenance visits, and fault resolution activities while ensuring service levels ...

opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets. The organisation designs and manufactures advanced embedded computing platforms … solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations. This ...

have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top‐notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … operational control, consistency, and resilience across a complex, international organisation. Working in close partnership with the wider executive team , this role ensures alignment between service delivery, platform reliability and change , supporting a high‐availability, regulated and product‐led business. This is a highly strategic and hands‐on leadership role ...

Management provider for an experienced Helpdesk Administrator to join their busy operations team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment, supporting both clients and operational teams. You'll act as the first point … contact for maintenance requests, coordinating engineers and subcontractors, managing service requests, and ensuring high levels of customer service are delivered at all times. Key Responsibilities Act as the first point of contact for all facilities management enquiries via phone and email. Log reactive maintenance requests onto ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

Customer Service Administrator £35,000 - £40,000 basic + pension, private medical, 25 days holiday + wellness days Our client is a well-established technology led manufacturer of innovative electrical/electronic systems that are sold successfully throughout the world. As a customer service administrator … will be responsible for ensuring a high level of customer satisfaction and sales support. Based from the Slough office, you will work closely with the sales team to provide product information and order processing for regular orders, monitoring the delivery schedules and backorders, communicating with internal and external stakeholders ...

Graduate Accountancy Customer Support Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone ...

goal is to become the staffing and services company others aspire to be. Role Outline Business Support Associates (BSA) provide the highest level of customer service to our contractors, Sales partners and internal teams. They are the contractor’s sole point of contact once onsite, managing any queries … partnership to achieve the strategic goals of the business. The BSA reports directly to the BSM. Core Responsibilities Delivers a high level of customer service to both internal and external customers Acts as sole point of contact, within the Field Support Group, for all contractor queries and proactively ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

Service Coordinator Slough £30,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

client base, ensuring time, cost and quality expectations are successfully achieved. The focus of the role is to provide technical leadership across customer engagements, ensuring that business challenges are fully understood and that proposed solutions deliver measurable outcomes. The successful candidate will combine deep technical expertise in Microsoft Teams … Voice and Unified Communications technologies with the ability to shape service offerings, support revenue growth, and drive innovation across the CPS UC portfolio. The role extends beyond solution delivery and includes responsibility for developing new service propositions, supporting go‐to‐market activities, influencing technology strategy, and ensuring ...

supervisory experience who enjoys combining people management with technical project delivery. The Role As IT Support Operations Manager, you'll lead a small Service Desk team, ensuring the delivery of a high-quality IT support service across the business. Alongside managing day-to-day support operations … more complex issues. This is a varied, hands-on position where no two days are the same, offering the opportunity to influence IT service delivery while remaining technically involved. Key Responsibilities Manage, mentor and develop a small Service Desk team. Oversee daily IT support operations, ensuring excellent customer ...

working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed … collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated ...

excellent opportunity for someone looking for a supportive entry or stepping stone into sales, with the chance to earn commission while developing customer-facing and commercial skills. Key Responsibilities Provide high-quality administrative support to Retail Account Managers and customers Process sales orders accurately and ensure timely fulfilment … meet customer SLAs Manage stock allocation and work closely with buyers and planners to ensure on-time delivery Handle order amendments, cancellations, and EDI corrections efficiently Support the team in maximising sales across all brands and product categories Key Requirements Strong attention to detail and high level of accuracy ...

office-based B2B sales role focused on cold calling, new business generation and account development. This role would suit someone from a telesales, retail, customer service or office-based sales background looking to move into a professional B2B sales environment. Key Responsibilities Make outbound calls to business customers … including cold calling to generate new business Build a pipeline, follow up leads and win new accounts Understand customer needs and present suitable solutions Keep CRM records accurate and up to date Essential Requirements Experience in sales, telesales, retail sales, customer service or another target-driven role ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

oftechnical excellence in their field of specialism and assisting the DevOpsSpecialist in ensuring that all systems are optimally configured to provide a high-quality service to all RBH end users. The postholder will mainly beresponsible for undertaking the configuration, management andmaintenance of all hardware and software components … DevOps Specialist on suitable deployment strategies for RBH. Responsible for maintaining own specialist skills with appropriate professional training.Packaging Engineer Carry out support and service to all customers during the agreed working hours, including any out of hours working. Person Specification Qualifications Essential Educated to degree level in relevant subject ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus A 1st Line Service Desk Analyst acts as the Single Point of Contact (SPOC) for all Incidents, Service Requests, and Events relating to electronic security systems. Operating within Service Desk framework, the role ensures issues are logged ...

Title: Service Assurance & Support Coordinator Location: Reading (Hybrid) About the Role We are looking for a proactive and technically capable Service Assurance & Support Coordinator to take ownership of in-life service performance across our subscriber base. This role is focused on service assurance, fault coordination, incident … management, and operational support, ensuring that customer services remain stable, issues are identified and resolved quickly, and service-impacting incidents are managed effectively from diagnosis through to resolution. Take ownership of in-life service assurance across broadband and connectivity services Manage and progress faults, incidents, and service ...

Immediate start available for the right candidate. Service Desk Analyst/Engineer - solid 1st line experience with exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Based on-site in Maidenhead 5 days per week (0900-1730) £29000 starting salary Technically ...

experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking … cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential ...

Graduate Accountancy Customer Support Consultant Location: Wokingham Salary: Up to £24,800 Looking to kick-start your career after graduating? This is an excellent opportunity for a recent Accounting, Accountancy or Finance graduate who enjoys working with people and wants to combine their technical knowledge with technology and customer … software. Becoming a product expert and sharing your knowledge with colleagues. Creating and updating FAQs, user guides and support documentation. Supporting the development of customer training materials. Assisting with software testing and identifying product improvements. Working closely with internal teams to deliver an excellent customer experience. About ...