1 to 25 of 74 Permanent Customer Service Jobs in Berkshire

Ready to Make a Difference? Join Us as a Customer Service Agent! Become the voice our customers trust and the support they rely on. As a Customer Service Agent , you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when … matters most and making a real difference every day. What you’ll be doing as a Customer Service Agent Be the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll gather key information, keep customers informed every ...

Customer Service Engineer Salary: £37,000 Basic + Bonus + Commission Location: Field-Based Reporting To: Service Operations Manager The Role We are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory. This … hands-on role focused on equipment servicing, maintenance, fault finding, repairs, and customer support. Key Responsibilities Carry out planned maintenance and reactive service visits Diagnose and repair mechanical, electrical, and electronic faults Manage your territory effectively and meet service targets Deliver a high level of customer ...

Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

business that is looking for a Sales Support professional to join its team in Reading. This is a great opportunity for someone with strong customer service, sales administration or order management experience who enjoys working in a fast-paced environment and supporting both customers and sales teams. … will play an important role in managing customer enquiries, processing orders and providing day-to-day support to the sales function, helping to deliver an excellent customer experience and maximise sales opportunities. Key Responsibilities Handle incoming customer calls, emails and other enquiries. Respond quickly and professionally ...

Sales Support professional to join its team in Reading. Initially a Fixed Term Contract this is a great opportunity for someone with strong customer service, sales administration or order management experience who enjoys working in a fast-paced environment and supporting both customers and sales teams. You will … play an important role in managing customer enquiries, processing orders and providing day-to-day support to the sales function, helping to deliver an excellent customer experience and maximise sales opportunities. Key Responsibilities Handle incoming customer calls, emails and other enquiries. Respond quickly and professionally to customer ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … management platforms, including user access, reporting and device settings Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis ...

Customer Service Administrator £35,000 - £40,000 basic + pension, private medical, 25 days holiday + wellness days Our client is a well-established technology led manufacturer of innovative electrical/electronic systems that are sold successfully throughout the world. As a customer service administrator … will be responsible for ensuring a high level of customer satisfaction and sales support. Based from the Slough office, you will work closely with the sales team to provide product information and order processing for regular orders, monitoring the delivery schedules and backorders, communicating with internal and external stakeholders ...

recruiting for a Customer Service & Finance Coordinator to join a well-established and highly regarded organisation within the automotive sector on an initial 3-month contract, with the potential to extend. Joining a small, collaborative and efficient team, you’ll play an important role in delivering an excellent … service to customers and retail partners, supporting them throughout the vehicle finance application journey. This would be a great opportunity for someone with a background in customer service, call centre operations, financial services or motor finance who enjoys working in a busy environment, building relationships and seeing ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Do you have 6+ months experience providing customer support or customer service … company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with ...

improvement, digital transformation, and supply chain efficiency across our healthcare services operations. You will play a pivotal role in enhancing the end-to-end customer journey, ensuring service excellence, supporting business growth, and delivering innovative solutions that positively impact patients, healthcare professionals, and customers throughout the UK. What … increase efficiency, eliminate waste, and optimise performance. Collaborate with Supply Chain, Commercial, Finance, and Operations teams to improve forecasting, inventory management, demand planning, and service delivery. Lead Customer Service and Digital Health Solutions teams, ensuring outstanding customer experiences and operational performance. Develop and implement strategies that ...

summary Are you a hardworking, wellorganised individual who thrives on delivering excellent customer service? If so, join Thornford Park as a part time Hospital Shop Assistant to support the smooth daily running of our hospital shop. In this important role, you will ensure the shop operates efficiently, safely … systems, and ensure pricing and labelling is accurate. Strong communication skills and a friendly, serviceuserfocused approach are essential, as youll be interacting with staff, service users and external contacts regularly. Main duties of the job Are you a hard-working, well-organised individual who thrives on delivering excellent customer ...

Field Service Engineer About the Role We are recruiting for a Field Service Engineer on behalf of an established UK engineering business specialising in security entrance and access control solutions. This is an excellent opportunity for a hands-on engineer who enjoys fault finding, customer interaction … independently in a field-based environment. The successful candidate will be responsible for servicing, maintaining and repairing a range of electro-mechanical equipment across customer sites in London and around the M25 corridor. The role involves planned preventative maintenance, reactive breakdown support and installation assistance, ensuring customers receive ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Service Desk Engineer Are you passionate about technology and delivering exceptional customer service? We're looking for a Level 1 Service Desk Engineer to join a growing Managed Services team, providing first-line IT support to a diverse range of business clients. This is an excellent … within a supportive, collaborative environment. Location: Maidenhead, Berkshire Salary: £28,000–£29,000 per annum What You'll Be Doing As a Level 1 Service Desk Engineer, you'll be the first point of contact for technical support, ensuring users receive prompt, professional assistance while maintaining high levels ...

operational and strategic objectives. This role contributes to Thames Water's operational resilience by ensuring critical communication systems remain available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance … Lead the delivery and operational management of Thames Water's digital telecommunications services across cloud and on-premises platforms. Manage supplier relationships and telecom service contracts, ensuring delivery against agreed SLAs, KPIs, and operational expectations. Act as the primary escalation point for telecom faults, incidents, problems, and operational service ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

IRIS, we help schools, academies, and education providers simplify everyday operations through market-leading software and services. We're looking for a Customer Renewals Associate to join our Education Renewals team, providing essential administrative and operational support that helps ensure customers enjoy a seamless renewal experience. This … excellent opportunity for someone early in their career who enjoys organisation, administration, customer service, and working as part of a collaborative team. You'll play an important role in keeping renewal activities on track while developing valuable commercial and customer management skills in a growing technology business. ...

Service Coordinator Slough £34,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

supports business growth. You will lead a talented team, work across an international organisation and take ownership of major transformation projects spanning logistics, customer fulfilment, inventory and digital commerce. For someone coming from FMCG, consumer healthcare or another fast-moving environment, this is an opportunity to combine hands … strategic influence. What you’ll be doing You will lead end-to-end Supply Chain Operations across the UK and Ireland, with responsibility for customer service, logistics execution, inventory optimisation and distribution performance across wholesale, pharmacy, retail, Amazon and e-commerce channels. Your responsibilities will include: Lead, coach ...

such as on/off boarding of consultants, reporting and metrics to support consultant activities and issue resolution. The Delivery Lead provides ownership of customer expectations, and delivery assurance of associated services, deliverables, and all-round outcomes for customers. The Delivery Lead is responsible for quantifying the business benefits … responsibilities of a Delivery Lead. Key Accountabilities: Solution Delivery: Ensure understanding of project vision/SoW deliverables, and any technical requirements as defined by customer Understand SoWs/MSAs and importance of meeting deliverables/expectations of the customer Collaborate with the Account Team to manage risk, project ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. … human insight and communication. Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...

expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations. We're not here to sell you a job. We're here to invite you into … backgrounds. If you need adjustments during the recruitment process, just ask. What You'll Be Doing Designing and configuring technology solutions that meet customer requirements. Support sales teams by creating bills of materials and solution recommendations. Demonstrating expertise around the HPE Datacentre, networking and security portfolio. Respond to technical ...

direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...