1 to 25 of 42 Permanent Customer Service Jobs in Berkshire

Customer Service Specialist Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based Experience: Minimum 2 years' relevant experience The Opportunity We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology … specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales. This is an excellent opportunity for an experienced customer service ...

Customer Service Specialist Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based/5 days per week in the office Experience: Minimum 2 years' relevant experience The Opportunity We are recruiting for a Customer Service Specialist to join … specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales. This is an excellent opportunity for an experienced customer service ...

Customer Service - Accountancy/Software Location: Hybrid, 3 days a week in the Wokingham office (must live within 45 minute commute) Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering … best customer service? The company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role ...

Customer Service, Stock & Systems Administrator Keep deliveries moving. Keep stock accurate. Make things happen. Are you an organised, proactive customer service professional with experience in warehousing, logistics or distribution? Do you enjoy working in a fast-paced operational environment where communication, accuracy and the ability … transport teams in a busy temperature-controlled distribution environment. Make a real difference: Help ensure deliveries are coordinated efficiently, stock records are accurate and customer expectations are met. Build relationships: Become a trusted point of contact for customers, drivers and internal colleagues. Take ownership: Play an active role ...

Customer Service, Stock & Systems Administrator Keep deliveries moving. Keep stock accurate. Make things happen. Are you an organised, proactive customer service professional with experience in warehousing, logistics or distribution? Do you enjoy working in a fast-paced operational environment where communication, accuracy and the ability ...

Support role. You will provide technical support to customers, helping them resolve issues and ensuring they receive a high standard of service throughout the process. You will be responsible for answering customer queries, identifying problems and helping customers find suitable solutions. You will also explain technical information … keen to develop their technical skills. Ensuring Your Success Ideally, you will have some previous experience in IT support, technical support or a customer service role, although extensive experience is not essential. You will have good communication and customer service skills, with a friendly, patient ...

About Us We are a growing Berkshire-based Managed Service Provider (MSP) delivering high-quality IT services to a diverse range of clients across multiple industries. Our customers range from small businesses to larger organisations, providing a varied and engaging technical environment where no two days are the same. … onsite technical support to a diverse client base. You will troubleshoot, diagnose and resolve a wide range of IT issues, while delivering exceptional customer service and ensuring client satisfaction. Working alongside senior engineers and technical specialists, you will have the opportunity to develop your technical expertise across Microsoft ...

Field Service Engineer, Medical Surgical AV Systems Basic Salary £42,000 to £45,000 On Target Earnings £51,500 Company Car Bonus £6,500 Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - Field Service Engineer, Medical Surgical AV Systems Following expansion … they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions ...

Heatherwood Hospital, providing Tier 1 support as the first point of contact for users across the Trust. You will provide a first-line helpdesk service, supporting staff with day-to-day queries relating to Optima, Loop, eExpenses and payroll. This will include providing guidance on system use, resolving straightforward … confident using IT systems, has good problem-solving skills and is keen to learn and develop their technical knowledge. Experience in a customer service, helpdesk or administrative environment would be beneficial, but most importantly you will need a positive approach and a willingness to learn. Excellent communication skills ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office (must live within 45 minute commute) Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection ...

Electrical Field Service Engineer, Gas Detection Systems Overall Earnings £55,000 Basic Salary £45,000 Bonus £4,000 Overtime Circa £5,000 Company Car or £6,000 Car Allowance Pension Private Medical Cover Life Insurance 27 Days Holiday and Bank Holidays £10 Lunch Allowance Phone, Laptop, Tools and Test … Equipment ** Excellent opportunity for experienced Electrical Field Service Engineers seeking the opportunity to work for a leading manufacturer of instrumentation and control systems, offering first class industry recognised product training, unrivalled benefits and genuine prospects for career progression ** The Role - Electrical Field Service Engineer, Gas Detection Systems Following ...

Customer Support - Accountancy/Software Location: Hybrid, 3 days a week in the Wokingham office (must live within 45 minute commute) Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? The company are a leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role ...

PhotocopierService Engineer Salary: £35,000 Basic + Bonus + Commission Location: Field-Based Reporting To: Service Operations Manager The Role We are recruiting on behalf of a leading engineering business for a Customer Service Engineer to support customers across a designated territory. This is a hands … role focused on equipment servicing, maintenance, fault finding, repairs, and customer support. Key Responsibilities Carry out planned maintenance and reactive service visits Diagnose and repair mechanical, electrical, and electronic faults Manage your territory effectively and meet service targets Deliver a high level of customer service ...

excellent opportunity for someone looking for a supportive entry or stepping stone into sales, with the chance to earn commission while developing customer-facing and commercial skills. Key Responsibilities Provide high-quality administrative support to Retail Account Managers and customers Process sales orders accurately and ensure timely fulfilment … meet customer SLAs Manage stock allocation and work closely with buyers and planners to ensure on-time delivery Handle order amendments, cancellations, and EDI corrections efficiently Support the team in maximising sales across all brands and product categories Key Requirements Strong attention to detail and high level of accuracy ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

looking for a Senior Engineer to join their team. Role and responsibilities: Triaging and resolving customers' server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

NPPV3 desirable) We are looking for a 1st Line Technical Support Agent to join a busy SD-WAN Operations team supporting a high-profile customer environment. You will act as the first point of contact for incidents, service requests and customer enquiries, carrying out 1st line triage … troubleshooting and ticket management whilst ensuring service levels are maintained. Key Responsibilities 1st line incident triage and fault resolution. Monitor SD-WAN services and respond to alerts. Manage tickets through to resolution within SLA. Support customers and engineers via phone, email and ticketing systems. Escalate issues to 2nd line ...

join Apogee's Professional Services team. This is a senior, hands-on technical role where you will take the lead on complex and strategic customer implementations, provide expertise during high-profile escalations, and help shape the standards and best practices used across the wider technical team. You will work … will be doing Lead the installation and deployment of complex software solutions across strategic and enterprise customers Deliver solutions across a variety of customer IT environments, including Microsoft Azure and cloud infrastructure Take technical ownership of complex implementations and escalations through to resolution Support Technical Consultants and Engineers through ...

Experienced Photocopier/MFD Field Service Engineer Location: M4/M3 Corridor - Berkshire/Surrey/Hampshire Salary: up to £40,000 + Company Vehicle + Benefits We are currently recruiting for an experienced Photocopier/Multifunctional Device (MFD) Field Service Engineer to join a well-established … growing managed print solutions business. This is an excellent opportunity for a skilled engineer who enjoys working independently, solving technical problems, and delivering exceptional customer service. The Role As a Field Service Engineer, you will be responsible for the installation, maintenance, servicing, and repair of photocopiers and multifunctional ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

FIELD SERVICE ENGINEER (ELECTRICAL BIAS) Job Title: Field Service Engineer (Electrical Bias) Location: South East of England Salary: £58,000 - £62,000 Shift: Panama Days And Nights Job Role of the Field Service Engineer An excellent opportunity has arisen for an experienced Field Service Engineer with … electrical bias to join a well-established and growing business. This role is ideal for an engineer who enjoys working independently, travelling to customer sites, and providing first-class service on a variety of automated conveyor systems and material handling equipment. You will be responsible for carrying ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You’ll be using your accounting knowledge to help customers resolve queries, while also working closely with … develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email ...

line support within a highly secure environment. You'll have the autonomy to investigate alerts, use monitoring insights to solve problems and contribute to service improvements, while collaborating with experienced technical teams when more complex challenges arise. It's an opportunity to build your expertise across Linux and cloud … infrastructure, contribute ideas that strengthen service performance, and develop your career within a supportive CGI community where your contribution has a visible impact. Due to the secure nature of the programme, you will need to be a sole UK National and hold UK Security Clearance or be eligible ...