Payments & Client Services Lead
slough, south east england, united kingdom
Bank of London
Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus … end-to-end delivery and integrity of the bank’s payments infrastructure and client service operations. You will play a pivotal role in managing high-volume transaction processing, driving digital transformation, ensuring regulatory compliance, and delivering outstanding service to our payment firm clients including BaaS use cases supporting retail. You’ll bring strong communication skills, a collaborative mindset, and … audit engagements. Lead investigations and root cause analyses on operational incidents and implement corrective actions. Essential Criteria Proven experience (10+ years) in a senior leadership role within payments or banking operations. Deep understanding of UK and international payments ecosystems, including Pay.UK and PSR requirements. Strong understanding of account types and financial products offered by UK-regulated banks, including their More ❯
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