Desktop Support Engineer (DSS) Intern
- Hiring Organisation
- Tata Consultancy Services
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition … compliance issues. Receive, diagnose, assess and resolve Deskside Incidents IMAC's - Prepare new and existing equipment for deployment Move existing equipment (PC, notebook, Thin Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB ...