Information Technology Operations Manager
Reading, Berkshire, United Kingdom
Confidential
IT AND INFRA OPERATIONS PERFORMANCE MANAGER(TELECOM) (IT PERFOR MGR) Reading, England PROJECT MANANGER REPORTING(DYNATRACE) CONTRACT HYBRID READING We are hiring a Operations Performance Manager(Telecom) with strong skills on Reoprting skills on Dynatrace for one of my clients in Reading. Project Manager … cross functional team Strong experience in Service performance management, creating scripts/reports skills on Dynatrace The Role Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in … live operation for IT & Infrastructure technologies. Accountable for measuring what level of assurance is required to ensure the Service is being operated at its most optimal level of efficiency and effectiveness. Accountable for developing organisational commitment to ongoing quality improvement by ensuring that the quality assurance process is robust more »
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