IT Desktop Support Analyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/ITSupport Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
1st Line ITSupport Technician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an ITSupport Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. … Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯
IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity to join … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line ITsupport to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯
We’re looking for a 2nd Line Support Specialist to join the internal IT team of a global biomedical healthcare company. This is an on site role based in Slough, supporting users across the UK business. You’ll handle escalations from the first line helpdesk, troubleshooting hardware, software and access issues that need deeper technical input. The role … documenting all actions and outcomes Identifying recurring issues and contributing to service improvements What we’re looking for: At least 3 years’ experience in a 2nd line or desktop support role Strong troubleshooting ability in Windows environments Strong knowledge of Microsoft 365, Active Directory, configuring laptops, and basic networking Confident communicator with a calm and professional manner Familiar with … helpdesk systems and ticket management Organised, reliable and consistent under pressure This is a practical, hands on support role in a busy operational environment. Ideal for someone who takes ownership and enjoys getting things working properly. More ❯
ITSupport Trainee/Apprentice required to work onsite Monday - Friday 5 days a week (required to work 1 Saturday in 3 and then 1 Saturday in 4 weekends). My client is based in Thatcham, as this is a very rural area, you will need to have your own transport (ESSENTIAL). Please note my client will … Tier 2 General Visa's too as after expiry date you will need sponsoring. Job responsibilities: Full training will be provided, once trained up you will be expected to support the following: Responsible for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service … desk in support of all client's areas. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: You must have a passion for IT Show willingness to learn new skills, keen & enthusiastic Want to understand ITIL More ❯
Thatcham, West Berkshire, Berkshire, United Kingdom
Latcom plc
ITSupport Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your application. … Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures … developing new procedures as required and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in More ❯
Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is to achieve zero touch order to cash process. Responsibilities/… parties. Raising and investigation of customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local coordination of system upgrades. … brimming with an entrepreneurial spirit and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the UK without company sponsorship. Good More ❯
ITSupport Apprenticeship 20-25k Permanent Berkshire ITSupport Apprentice, training provided Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in ITsupport, working with a well-established IT service provider in Berkshire … or Leeds Yorkshire and the role is full time office based. About the Role As an ITSupport Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in networking, security, and cloud services What We're Looking For GCSE Grade C/4 or above in Maths & English (or equivalent) GCSE, BTEC, or A Level in ICT (preferred) OR hands-on experience with IT systems More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Telstra Associates
ITSupport Apprenticeship £20-25k Permanent Berkshire ITSupport Apprentice, training provided Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in ITsupport, working with a well-established IT service provider in Berkshire … or Leeds Yorkshire and the role is full time office based. About the Role As an ITSupport Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in networking, security, and cloud services What We're Looking For GCSE Grade C/4 or above in Maths & English (or equivalent) GCSE, BTEC, or A Level in ICT (preferred) OR hands-on experience with IT systems More ❯
ITSupport Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. This … need sponsoring. Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required … and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. More ❯
more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE. Are you ready to become part of our story? Our IT systems sit at the very core of our business, directly enabling our colleagues around the world to delight our customers and ensure a smooth delivery of all IT related issues that may arise. Job Purpose We’re looking for someone to join our team on a 3 month fixed term contract to support our colleagues with a range of ITSupport needs. The IT administrator will take on a number of responsibilities across the business. Key Responsibilities Setting up new user accounts providing … first level help desk support stock control and setting up workstations. This opportunity will also involve regular interaction with IT colleagues at our parent company, Emirates. Person Specification Previous experience in an ITsupport function is essential Confident IT user Self-starter with lots of energy Capable of working independently Ability to solve problems Friendly More ❯