DemandTrendPermanent ITSM Jobs in Berkshire

18 of 18 DemandTrendPermanent ITSM Jobs in Berkshire

Workday Project Manager

slough, south east england, united kingdom
Required IT
Agile and Waterfall project management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem More ❯
Posted:

Operations Manager

slough, south east england, united kingdom
TGS International Group
across multiple clients Deep understanding of structured cabling types, installation methods, and standards Skilled in managing large teams across dispersed geographies or complex client sites Hands-on knowledge of ITSM ticketing systems, change control, and asset management tools Proficient in Microsoft Office Suite (Outlook, Excel, Word) Strong communication, organisational, and stakeholder management skills Calm under pressure, with a proactive, solutions More ❯
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Genesys Senior Business Analyst

slough, south east england, united kingdom
SRC Recruitment Ltd
to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect management in collaboration with QA teams. More ❯
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Deputy Director Head of Service Operations - DEFRA - SCS1

Reading, Berkshire, United Kingdom
Manchester Digital
major disruption management, including cyber security incidents, and a willingness to support teams out of hours when necessary. Deep understanding of current and emerging IT trends and in particular ITSM practices, and how other enterprises are employing them. Demonstrated ability to develop and execute a strategic staffing plan that ensures the right people are in the right roles at the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

NMC Engineer

Wokingham, Berkshire, South East, United Kingdom
M Group Energy
Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and meeting deadlines. Strong problem-solving, communication, and interpersonal skills. Familiar with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it More ❯
Employment Type: Permanent
Posted:

Senior DevOps Consultant

slough, south east england, united kingdom
Hybrid / WFH Options
Stealth iT Consulting
value. Modernise Developer Experience: Help organisations reimagine their developer workflows—improving tooling, automation, architecture, and team dynamics across the software lifecycle. Optimise Existing Investments: Align DevOps improvements with current ITSM tools and frameworks to maximise ROI and streamline operations. Shape Strategic Roadmaps: Develop tailored DevOps maturity roadmaps leveraging next-gen technologies including Platform Engineering, Product Operating Models, and Generative AI. More ❯
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Applications Operations Analyst

slough, south east england, united kingdom
Hybrid / WFH Options
Ryder Reid Legal
functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯
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DevOps Advisory Managing Consultant

slough, south east england, united kingdom
Hybrid / WFH Options
Stealth iT Consulting
value. Modernise Developer Experience: Help organisations reimagine their developer workflows—improving tooling, automation, architecture, and team dynamics across the software lifecycle. Optimise Existing Investments: Align DevOps improvements with current ITSM tools and frameworks to maximise ROI and streamline operations. Shape Strategic Roadmaps: Develop tailored DevOps maturity roadmaps leveraging next-gen technologies including Platform Engineering, Product Operating Models, and Generative AI. More ❯
Posted:

Onsite Network Engineer

Reading, Oxfordshire, United Kingdom
Roc Technologies
and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Structured Cabling Estimator

Reading, Berkshire, South East, United Kingdom
Roc Technologies
Corning, Connectix). Networking fundamentals (Aruba, Cisco, Juniper). Experience in secure environments (MOD, Government, Nuclear, etc.) Government procurement processes (MOD frameworks, NEC3/4, JCT). Understanding of ITSM, CRM, and design tools such as ServiceNow. If you have a passion for structured cabling, an eye for detail, and the experience to shape secure infrastructure solutions we want to More ❯
Employment Type: Permanent
Posted:

Service Desk Analyst

Reading, Berkshire, South East, United Kingdom
Peregrine
API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows Proven experience in a Service Desk or IT support role More ❯
Employment Type: Permanent
Posted:

Onsite Network Engineer

Reading, Berkshire, South East, United Kingdom
Roc Technologies
site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform basic configuration and installation of network devices. Act as remote More ❯
Employment Type: Permanent
Posted:

Junior Project Manager

slough, south east england, united kingdom
Inetum
ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams … implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow PPM) Preferred Skills: ServiceNow More ❯
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ServiceNow Developer

slough, south east england, united kingdom
Us3 Consulting
solutions, enabling smarter workflows, and ensuring long-term platform scalability and performance. Summary of Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs … Information Systems, or a related discipline—or equivalent experience in an enterprise IT environment. 5+ years of experience designing, building, and maintaining ServiceNow solutions. Proficiency in IT Service Management (ITSM), discovery tooling, and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge More ❯
Posted:

ServiceNow Project Manager

slough, south east england, united kingdom
Alexander Ash Consulting
to senior leadership. Drive continuous improvement in ServiceNow processes and delivery methodologies. Ensure adherence to ServiceNow governance and change management protocols. Requirements: Proven experience managing ServiceNow projects across modules (ITSM, HRSD, ITOM, etc.). Strong understanding of ServiceNow platform capabilities and limitations. ServirceNow Project Management experience Excellent stakeholder management and communication skills. Experience with Agile or Waterfall delivery methodologies. ServiceNow … certifications (e.g., Project Portfolio Management, ITSM) are desirable. PMP, PRINCE2, or equivalent project management certification is a plus. More ❯
Posted:

ServiceNow Developer

Reading, Oxfordshire, United Kingdom
Hybrid / WFH Options
83zero Ltd
cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for modern, intelligent solutions User-Centric Design Design intuitive … What You'll Bring Must-Haves: 2+ years of real-world ServiceNow development experience Proficiency in JavaScript, HTML, CSS, Flow Designer, and the Glide API Experience with core workflows: ITSM, HRSD, CSM, Onboarding API integration knowledge (REST/SOAP) Strong communication and analytical skills Understanding of employee/customer experience design Desirable Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Implementation More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 70,000 Annual
Posted:

ServiceNow Developer

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
83zero Ltd
cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for modern, intelligent solutions User-Centric Design Design intuitive … What You'll Bring Must-Haves: 2+ years of real-world ServiceNow development experience Proficiency in JavaScript, HTML, CSS, Flow Designer, and the Glide API Experience with core workflows: ITSM, HRSD, CSM, Onboarding API integration knowledge (REST/SOAP) Strong communication and analytical skills Understanding of employee/customer experience design Desirable Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Implementation More ❯
Employment Type: Permanent
Salary: £60000 - £70000/annum
Posted:

Head of IT Operations Centre

Maidenhead, Berkshire, United Kingdom
Hybrid / WFH Options
Grosvenor Casinos Limited
and data compliance issues, understanding technical obligations. Improve operational processes to adapt to evolving business needs and industry standards. Mentor team leads , fostering accountability, growth, and excellence. Collaborate with ITSM, engineering, and change management teams to improve service quality and manage risks. Drive service improvement through insights and analysis to enhance tools, processes, and supplier performance. Transition BAU tasks from … technical expertise in legacy and cloud infrastructure (Azure, AWS, Cloudflare, Nginx, GitHub, Kubernetes, monitoring platforms like NewRelic and Solarcloud). Several years of experience in IT Operations, SRE, or ITSM, with a record of operational excellence. Strong troubleshooting skills across diverse technology stacks, including internal and third-party components. Proven leadership of global, 24x7 teams, emphasizing performance and resilience. Understanding More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
ITSM
Berkshire
10th Percentile
£28,500
25th Percentile
£29,500
Median
£37,500
75th Percentile
£42,500
90th Percentile
£47,850