19 of 19 DemandTrendPermanent Incident Management Jobs in Berkshire

how it's done. At Maersk, one of the world's largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn't your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and … seen before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what … in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. More ❯

Incident Response Assistant Manager (Client facing) Hybrid/flexible on location - London, Manchester, Birmingham, ect £50k – £60k A global Risk consultancy is looking for Strong Incident Response professionals to join their Cyber Response Team, within an area of huge growth and investment. This is an excellent opportunity for exposure and growth! If you’re looking for the next … step in your incident response career, we’d love to talk to you. Day to day Responsibilities of an Incident Response Assistant Manager Manage cyber security incidents for clients, including digital forensics of relevant data Act as an advisor to clients on current cyber threats Liaise with clients on delivery and implementation Requirements for an Incident Response … understanding across the cyber security landscape to be able to act as an advisor on the threat landscape Strong technical background (networks and programming knowledge) Proven experience working within Incident management and response Excellent communication both written and verbal. Incident Management Certifications are not necessary but are a nice to have! Such as CREST certified incident More ❯

Crisis Manager, Central Europe Department: Embedded with EMEA Region Crisis Management Team of a tech giant Location: Office based, London (or Luxembourg) Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to customer. Reports to: Regional Lead, Crisis Management, EMEA Key relationships: Area security managers, business leaders. Salary and package: Dependent on experience. Role … Description Contracted to Upstream Risk Management, you will be permanently embedded within the EMEA Crisis Management team of a tech giant. The role reports to the Regional Crisis Management lead, and covers the EMEA region. The key relationships are remote, across customer sites in the region. You will work closely with the customer’s Corporate Security team … Global Real Estate and Facilities, and key business stakeholders to support the development of incident & crisis management plans and mitigation strategies. Travel across the region will be required. To be successful you will need to be a strong problem solver, with the natural ability to carry out deep dive analyses of issues, risks, or challenges before developing solutions More ❯

Incident Support/Service Desk Analyst Employment Type: Permanent Salary: 28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst to … work in a critical Incident Communications and Coordination team , working with a leading multinational technology company in Reading . This is a fantastic opportunity to be part of a high-performing, award-winning organisation that prioritises investing in its people. As part of the ManpowerGroup , Experis is a global consultancy with over 1,000 consultants deployed across 20+ clients … worldwide. We're passionate about career development, training, and creating meaningful opportunities for our people. About the Role You'll be part of a collaborative global team providing incident management and communications support for internal and external users of Microsoft technologies, including Office 365, SharePoint, Exchange, and Lync . This role is critical in ensuring timely, clear, and More ❯

Incident Support/Service Desk Analyst Employment Type: Permanent Salary: £28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst to … work in a critical Incident Communications and Coordination team , working with a leading multinational technology company in Reading . This is a fantastic opportunity to be part of a high-performing, award-winning organisation that prioritises investing in its people. As part of the ManpowerGroup , Experis is a global consultancy with over 1,000 consultants deployed across 20+ clients … worldwide. We're passionate about career development, training, and creating meaningful opportunities for our people. About the Role You'll be part of a collaborative global team providing incident management and communications support for internal and external users of Microsoft technologies, including Office 365, SharePoint, Exchange, and Lync . This role is critical in ensuring timely, clear, and More ❯

and Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical solutions, and … experience (config, delivery, post-go-live) across QM and Logistics. Multiple fill lifecycle SAP implementation (preferably including S/4 Hana and GBT). Deep functional knowledge of Quality Management & Logistics processes Ability to assess the impact of changes on stakeholders and develop strategies to mitigate resistance Excellent communication and interpersonal skills, with the ability to influence and engage … be your key responsibilities? With a deep understanding of SAP S4/Hana and the broader product suite (e.g. GBT), lead the design (with third party partners) of the Incident Management and Traceability core requirements and functionality in S4 Hana whilst adopting the Clean Core principle. Undertake Impact Analysis and define possible options in solving technical and functional More ❯

and Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical solutions, and … experience (config, delivery, post-go-live) across QM and Logistics. Multiple fill lifecycle SAP implementation (preferably including S/4 Hana and GBT). Deep functional knowledge of Quality Management & Logistics processes Ability to assess the impact of changes on stakeholders and develop strategies to mitigate resistance Excellent communication and interpersonal skills, with the ability to influence and engage … be your key responsibilities? With a deep understanding of SAP S4/Hana and the broader product suite (e.g. GBT), lead the design (with third party partners) of the Incident Management and Traceability core requirements and functionality in S4 Hana whilst adopting the Clean Core principle. Undertake Impact Analysis and define possible options in solving technical and functional More ❯

and Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical solutions, and … experience (config, delivery, post-go-live) across QM and Logistics. Multiple fill lifecycle SAP implementation (preferably including S/4 Hana and GBT). Deep functional knowledge of Quality Management & Logistics processes Ability to assess the impact of changes on stakeholders and develop strategies to mitigate resistance Excellent communication and interpersonal skills, with the ability to influence and engage … be your key responsibilities? With a deep understanding of SAP S4/Hana and the broader product suite (e.g. GBT), lead the design (with third party partners) of the Incident Management and Traceability core requirements and functionality in S4 Hana whilst adopting the Clean Core principle. Undertake Impact Analysis and define possible options in solving technical and functional More ❯

We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯

Compliance: Roll out compliance policies covering privacy notices, data retention, employee training, whistleblowing, and anti-corruption. Lead certification efforts and ensure ongoing adherence to evolving standards. Asset & Intellectual Property Management: Implement asset management strategies, rights transfers, and operational licensing. Oversee intellectual property portfolio, including research agreements and consortia management. Supply Chain & Contract Management: Secure supply chains through … SaaS agreements. Operational & Structural Projects: Manage carve-out operations, including partial asset transfers and establishing subsidiaries in France and the US. Develop and implement business continuity plans and Quality Management Systems (QMS). Risk & Incident Management: Devise and monitor risk mitigation strategies. Track and address quality-related incidents to maintain high standards. Influence & Lobbying: Define and execute … interests. Qualifications: Proven experience in legal leadership roles, preferably within multinational organizations i n Robotics industry. Strong knowledge of international legal, regulatory, and compliance frameworks. Expertise in intellectual property management, corporate governance, transfer pricing, and contract drafting. Experience setting up and managing legal and compliance functions across multiple jurisdictions. Demonstrated ability to lead cross-functional teams and complex projects. More ❯

CI/CD pipeline development, and improving the stability, scalability, and security of the Salesforce platform. This position requires deep expertise in Salesforce DevOps, CI/CD tools, environment management, and automation. You will collaborate with cross-functional teams to ensure seamless deployments, enhance developer workflows, and deliver a reliable Salesforce platform that supports the needs of our customers … What you'll do as a Salesforce DevOps Lead DevOps Strategy & Implementation: Develop and implement DevOps strategies for the Salesforce platform. Define best practices for CI/CD, release management, and automated testing. Enhance deployment automation to support Salesforce solutions. CI/CD Pipeline Management: Design, implement, and maintain CI/CD pipelines for Salesforce development. Ensure conflict … free and automated deployments with minimal downtime. Continuously monitor and improve pipeline efficiency. Environment & Release Management: Manage Salesforce environments, ensuring consistency across development, testing, and production. Establish and enforce version control strategies. Oversee release schedules, ensuring incident-free deployments with minimal business impact. Infrastructure & Security: Implement security best practices for Salesforce, including role-based access control and compliance More ❯

Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery is required for a well-established organisation based in Wokingham, Berkshire. If you’ve worked as an IT Support Manger/Infrastructure Manager/IT Manager/ICT … office in Wokingham JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery. Working as a Technology Operations Manager you will be … role, responsible for ensuring the seamless delivery, reliability, and evolution of technology services across the Teams within the service area including IT Service Desk, Tech Support, Infrastructure (through matrix management) and performance standards of IT service delivery. As a Technology Operations Manager you will be responsible for the creation and delivery of the Digital and Technology Strategy and fulfilling More ❯

the highest standards. Key Responsibilities Develop, implement, and maintain compliance with ISO , and PCI-DSS standards. Conduct risk assessments, security audits, and vulnerability testing across systems and processes. Lead incident response activities, ensuring rapid and effective mitigation. Collaborate with internal stakeholders and external auditors to achieve and maintain certifications. Deliver organisation-wide security and compliance awareness training. Monitor and … recommendations. Essential Skills & Qualifications ISO 27001 Lead Implementer or Lead Auditor certification (or equivalent). Demonstrable experience managing compliance for ISO , and PCI-DSS. Strong understanding of governance, risk management, and regulatory compliance. Proficiency with security monitoring tools and incident management processes. Excellent analytical, communication, and leadership skills. Desirable Knowledge of GDPR, NIST, or other security frameworks. More ❯

and user-centric approach to deliver Be accountable for the ongoing health, service and prioritisation of the entire retail system, leading the digital team in delivering change, improvements and incident management – and drive continuous improvements to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value … the analysis of customer persona segments, platform/device performance, and consideration of the wider competitive landscape. Ability to demonstrate influence and delivery of previous plans. Experienced in direct management of all e-commerce disciplines (e-marketing, web development and website management, UX), including full accountability for budget management Detailed understanding and capability for using web analytics More ❯

relevant stakeholders Assessing the impact of security events on the confidentiality, integrity, and availability of information Conducting specialised analysis of files and data to extract technical information that supports incident management and the creation of effective detection indicators Performing threat analysis through scenario evaluation and risk assessment Your skills and experiences: Influences business decisions and contributes significantly to More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

hands-on Data & Migration Workstream Lead to own and deliver all data-related activities across complex projects. This role requires strong expertise in data migration, pipeline development, and stakeholder management within banking or fintech environments, experience in BaaS is highly desirable. You'll lead data migration strategy, execution, and governance, ensuring smooth, high-quality transitions aligned with business goals. … and support dress rehearsals and cutovers Manage risks, issues, and dependencies with clear governance and communication Ensure formal cutover sign-off through validation and stakeholder engagement Oversee post-migration incident management and resolution Required Skills & Experience Proven experience in data migration, transformation, and validation, especially in banking or building societies Strong knowledge of migration tools, methodologies, and data More ❯

Automate processes using Bash/Python scripting Diagnose FIX protocol issues and trade execution flows Work directly with front office teams acting as a key point of escalation for incident management and critical workflow issues What We Need Strong SQL proficiency - production environment experience essential Trading platform expertise (Bloomberg, Tradeweb, OMS/EMS systems) FIX protocol knowledge - troubleshooting More ❯

lending clients Advising on safeguarding arrangements , PSR/EMR compliance , and financial crime frameworks Conducting risk mapping and controls assessments for operational and tech leaders Supporting clients with governance , incident management , and regulatory change programmes Delivering on-site and remote consultancy, backed by a wider specialist team Building long-term client relationships and contributing to practice growth We More ❯