1 to 25 of 27 Permanent Incident Management Jobs in Berkshire

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. Key Accountabilities - Reduction of Cyber risk exposure through strong Security ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

Keep Critical Services Running When It Matters Most At Incite Insight, we believe great Major Incident Managers are more than process experts - they're calm under pressure, trusted by stakeholders and able to bring technical teams together to restore services quickly and effectively. We're working with a well … established organisation that relies on a high-performing IT operations function and we're looking for an experienced Major Incident Manager on contract who will play a key part in their team. If you enjoy taking ownership of major incidents, leading technical discussions and making a real difference ...

Best Workplaces by Great Place to Work for three years running, and building the next generation of our Intelligent Change Management platform with Klario, we are scaling the engineering foundations that keep our cloud products fast, reliable, and trusted by some of the world's largest SAP-run businesses. … that accelerate software delivery and operational performance. Build and maintain core platform capabilities: CI/CD pipelines, build and release automation, infrastructure automation, environment management, observability, and developer tooling. Drive standardisation and reduce engineering friction through automation and self-service. Site Reliability Engineering Introduce and embed SRE practices across ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Identity and Access Management Manager, Hybrid Working, Occasional trips to the office Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity and Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. … actions. Identify new and emerging technologies. Experience Required - Extensive IAM experience including Joiner-Mover-Leaver process design and improvement. Strong understand of Privileged Access Management and Security Information and Event Management (SIEM) platforms. Experience of logging and monitoring solutions Further technical skills to include - SQL, incident management ...

post holder will support the Trust in meeting its statutory, regulatory and organisational Information Governance obligations, including Data Protection, Freedom of Information, DPIAs, incident management, auditing and confidentiality and information sharing requirements. Working as part of a busy and responsive team, the successful candidate will provide advice … guidance to staff across the Trust, support the management of information governance enquiries and requests, and contribute to the continuous improvement of information governance processes and compliance. This role would suit an individual with previous experience of working within a Information Governance environment, who has excellent organisational skills, attention ...

Operational, and Technology settings, can communicate clearly with non-technical stakeholders, set priorities amid competing demands, and drive constant process improvement. Key Responsibilities Stakeholder Management & Business Transformation Build trusted relationships with business leaders and stakeholders across the organization - using structured discovery and probing questions to fully understand their priorities … business. Own application performance tuning and capacity planning across the corporate applications estate, ensuring systems remain fast, stable, and reliable at scale. Establish clear incident management, escalation, and post-incident review processes for corporate systems. Track, analyse, and act on platform performance and reliability metrics, reporting ...

/Exchange Online Exchange Server SMTP Routing Mail Flow Architecture Hands-on knowledge of SPF, DKIM, DMARC, and email fraud prevention. Experience in security incident investigation and remediation. Strong understanding of malware analysis and advanced email threats. Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar. Knowledge … scripting/automation using PowerShell or Python is desirable. Strong analytical and troubleshooting skills. Stakeholder management and communication skills. Incident management and problem-solving capability. Ability to work in a high-pressure operational environment. Excellent documentation and knowledge-sharing skills. Security Clearance (Preferred) SC Cleared ...

Exchange Server o SMTP Routing o Mail Flow Architecture • Hands-on knowledge of SPF, DKIM, DMARC, and email fraud prevention. • Experience in security incident investigation and remediation. • Strong understanding of malware analysis and advanced email threats. • Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar. • Knowledge … scripting/automation using PowerShell or Python is desirable. Key Competencies • Strong analytical and troubleshooting skills. • Stakeholder management and communication skills. • Incident management and problem-solving capability. • Ability to work in a high-pressure operational environment. • Excellent documentation and knowledge-sharing skills. Security Clearance (Preferred) • SC Cleared ...

Identity and Access Management Manager, Hybrid Working (Offices in London or Buckinghamshire and required to visit once a month) Salary likely to be c £ 75000 + bonus + benefits. Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity … Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. You will develop the IAM strategy, supporting risk and compliance activities, delivering the IAM roadmap and partnering with stakeholders to strengthen security and operational resilience. Key Accountabilities Include - Further develop and implement the companies ...

represent EMEA Operations with Executive Leadership, the Board, investors, and key customers. Liaise regularly with the VP Operations NAM counterpart to align standards, share incident learnings and best practice, and ensure a consistent global operating model for customers. Liaise with Development (design & construction) and Operations Engineering (standards, field engineering … Center Operations – EMEA Sites Own 24x7 critical operations across current EMEA sites, with accountability for uptime, availability, safety, and SLA performance, including critical environment management (electrical, mechanical, cooling, controls) and lifecycle management of critical assets. Implement and govern operational standards, SOPs/MOPs/EOPs, maintenance and change ...

strategy is deliverable, and play a pivotal role in ensuring the function has a reputation for reliability, responsiveness, and disciplined execution. Key Responsibilities Stakeholder Management & Business Transformation Build trusted relationships with business leaders and stakeholders across the organization - using structured discovery and probing questions to fully understand their priorities … business. Own application performance tuning and capacity planning across the corporate applications estate, ensuring systems remain fast, stable, and reliable at scale. Establish clear incident management, escalation, and post-incident review processes for corporate systems. Configuration Discipline & Platform Governance • Champion a configuration-first approach on hosted SaaS ...

with the many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too.Connect to your skills and professional experience The ideal candidate for this role will have already gained proven previous experience supporting … Event ReasonsRole-Based Permissions (RBP) Time OffGlobal BenefitsKnowledge of additional SuccessFactors modules (Performance, Compensation, Succession) is also beneficial but not essential.Support & Service ManagementChange Management preferably with an understanding of Agile ways of working.People first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such ...

designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

transformation. You will play a key role in shaping and supporting group-wide finance system initiatives, with a particular focus on Oracle Enterprise Performance Management (EPM) – Planning/PBCS. Working across the full project lifecycle, you will contribute to the design, development, and delivery of high-impact solutions, while … transition into BAU support. Key Responsibilities Deliver functional enhancements and change requests within Oracle Planning/PBCS, ensuring solutions align with business requirements Provide incident management and system support, resolving both functional and technical issues Support data integration, validation, and reconciliation processes across finance systems Maintain robust controls ...

operational responses that improve reliability and reduce downtime. What You'll Be Working On Monitor live systems, triage operational alerts and provide first-line incident response to maximise system availability. Develop and maintain dashboards that deliver clear visibility into system health, trends and operational performance. Analyse recurring incidents … tooling and operational processes. Define monitoring thresholds, alerting strategies and operational metrics that support reliable live quantum computing services. Produce documentation covering monitoring processes, incident response, escalation procedures and operational handovers. Contribute to automation and continuous improvement initiatives that reduce manual intervention and improve service reliability. What ...

Trust.The post holder will support the Trust in meeting its statutory, regulatory and organisational Information Governance obligations, including Data Protection, Freedom of Information, DPIAs, incident management, auditing and confidentiality and information sharing requirements. Working as part of a busy and responsive team, the successful candidate will provide advice … guidance to staff across the Trust, support the management of information governance enquiries and requests, and contribute to the continuous improvement of information governance processes and compliance.This role would suit an individual with previous experience of working within a Information Governance environment, who has excellent organisational skills, attention ...

Visual hardware and accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety … support function in such a state that colleagues could easily pick it up during an absence. Communicating with customers and site contacts RMA management Reporting Making sure the Service Department is clean, and tidy, and acting on any H&S issues. Work with Microsoft-powered devices and partner equipment ...

line support, driving performance and ensuring SLAs are consistently met. You will design and document infrastructure with ITIL principles, lead incident management, mentor staff, and report insights to senior stakeholders to continually improve service delivery. Strong communication, leadership and hands-on technical skills across Microsoft, VMware, networks ...

Experience with IMS migrations, deployments, upgrades, and production support Strong knowledge of SIP, Diameter, SBC, HSS/HLR and IMS call flows Proven troubleshooting, incident management, and root cause analysis skills Experience working in large‐scale, highly available telecom environments Experience with major IMS vendors such as Huawei … Nokia, Ericsson, Mavenir, or equivalent Strong communication, technical leadership, and stakeholder management skills #J-18808-Ljbffr ...

what they bring to the table, supporting one another as we continue to deliver for our customers. Responsibilities Create and maintain an information security management system (ISMS) capable of demonstrating compliance against internal security requirements and external commitments, including certification and regulatory requirements. Provide subject matter expertise … providing information to Three UK customers (B2B) about Three UK’s security practices. Provide support for oversight of the technology and security risk management frameworks, methodologies, processes, assurance, remediation and reporting across the company, challenging where appropriate. Assist with design, build and implementation of a Technology and Security Risk ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vu click apply for full job details ...

automate responses to maximise uptime, collaborating across engineering, operations and reliability teams. Ideal candidates have experience in monitoring, dashboards, Python development and on-call incident management, with a passion for observability and continuous improvement in complex #J-18808-Ljbffr ...