20 of 20 Permanent Journey Map Jobs in Berkshire

at a global scale. What you'll be doing: Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

building tools that empower enterprise users to work smarter with data. You’ll be involved in the full UX process, from research and journey mapping to prototyping and high-fidelity design. Your focus will be on turning complex datasets and workflows into intuitive, impactful user experiences. You’ll More ❯

products What you’ll do: Responsibilities Lead end-to-end product design across our core platform and digital products Conduct UX research: interviews, journey mapping, usability testing Create low-fi wireframes and high-fidelity designs using Figma Scale and maintain our design system to support fast-moving dev More ❯

of user research methodologies and the ability to translate research findings into actionable design insights. Experience using Service Design principles such as customer journey mapping, service blueprinting, and stakeholder management. Mastery of interaction design principles, information architecture, and user flow development. Proficiency in industry-standard design and prototyping … strategy for the new digital platform, aligned with business goals and customer needs. This includes mapping out the desired end-to-end customer journey and identifying key service touchpoints. Oversee and contribute to comprehensive user research activities, including user interviews, surveys, usability testing, and data analysis, to deeply … understand customer behaviours, needs, and pain points across all business units and across the entire service journey. Lead the creation of detailed customer journey maps that visualize the end-to-end experience, identifying key touchpoints, pain points, and opportunities for improvement across digital and potentially offline channels. Drive More ❯

in product roadmapping, including use of tools such as (but not limited to) Roadmunk, ProductPlan • In-depth knowledge of user experience and UX journey mapping methodologies. Previous experience applying AI within a B2B media environment would be highly prized. Therefore, knowledge of programming languages, machine learning, LLMs, and More ❯

goals and objectives are well understood. Create suggestions for operational improvement of our software aligned to feedback and insights. Understand and create customer journey maps acting as the primary contact between the stakeholder and the various teams. Draw up comprehensive backlogs with agreed MVP delivery vs subsequent backlog More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

for how a project or activity adds value. Process & Architecture Design Implementing next generation digital and innovative technologies. Process Definition, Customer/User Journey Maps Innovation – assessing latest technologies and identifying value-driven use cases that deliver growth to client businesses. Set yourself apart: Background in Consulting and More ❯

Own and grow client relationships with some of the biggest eCommerce/retailers in the world Plan and deliver CRM strategy and customer journey mapping Oversee a professional services team including - CRM Managers, Campaign Managers and ESP professionals Requirements Customer success or agency experience focused on CRM/ More ❯

and secure public company The Role Work closely with huge enterprise clients on their CRM requirements Plan and deliver CRM strategy and customer journey mapping Build and activate impactful lifecycle, loyalty and retention CRM campaigns Requirements Brand-side Campaign Manager or CRM Manager experience Retail/eCommerce client More ❯

and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end … to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended More ❯

and highly strategic Head of Lifecycle Marketing to develop a growth-focused lifecycle marketing strategy, personalized content libraries, and a comprehensive journey map focused on personalization. The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end … to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key senior-level stakeholders. This role involves collaboration with the extended More ❯

data to inform decisions — build dashboards, lead reporting, and track key CRM performance metrics. Implement and optimise lead scoring, lifecycle nurture workflows and journey mapping. Support sales enablement through CRM insights, aligning closely with leadership and the revenue team. Act as the go-to HubSpot expert — the CRM More ❯

responsibilities: Lead current vs. future state analysis, identifying inefficiencies, risks and improvement opportunities in finance processes Gather business requirements through workshops, interviews and research Map and analyse finance workflows, translating them into ERP/tech specifications Work closely with PMO and IT teams to ensure effective implementation and testing … of solutions Support change management, training, and stakeholder engagement across the business Use journey mapping and KPI tracking to measure impact of improvements Maintain high-quality documentation throughout the lifecycle of each initiative You'll bring: 3+ years' experience in a Finance-focused Business Analyst role Strong working More ❯

content, and customer success teams. Nobody can do everything but here’s a few related things we’re interested in: ➕ Conversion rate optimisation & journey mapping – Experience in optimising digital journeys to improve conversion rates. ➕ CMS & landing page management – Experience using WordPress (Elementor) for landing page creation and optimisation. … present** Salary: up to £70,000 + bonus + equity (dependent on experience) Additional Information: 🚀 Play a meaningful role in a startup’s journey from Series A to Series B and beyond. 📈 Equity in the business – own a part of Xapien’s success. 🏥 Private health insurance to keep More ❯

Manager expert to join their London team. In this role, you’ll develop and execute go-to-channel (GTC) strategies, optimise the customer journey, and drive performance across sales channels. You'll also play a key role in aligning global and regional sales plans, shaping product readiness, and … You Bring: 8+ years’ experience in sales strategy, category management, or digital product marketing. Strong analytical mindset with experience in customer research and journey mapping. Skilled in Google Suite (Sheets, Slides) and data storytelling. Excellent communication and stakeholder management abilities. Comfortable working cross-functionally in fast-paced, high More ❯