16 of 16 Permanent Performance Metrics Jobs in Berkshire

Partner Practice Development Manager

Hiring Organisation
HP
Location
Reading, United Kingdom
Employment Type
Full Time
analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local … selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors ...

Senior Quantum Engineer - QSER

Location
Reading, England, United Kingdom
research priorities and designing experiments through to implementation, data analysis and final recommendations. Your work will directly influence OQC’s technology roadmap and the performance of future quantum processing units. The Role You’ll be a senior member of our Quantum Science & Exploratory Research team, combining hands‐on experimental … technical recommendations. Design, simulate and characterise novel superconducting components for quantum processors and their supporting infrastructure. Measure, calibrate and benchmark superconducting quantum circuits, developing performance metrics and investigating QPU design or processor limitations. Lead investigations into alternative qubit architectures and packaging approaches, translating experimental evidence into recommendations ...

Senior Director of Corporate Applications

Hiring Organisation
Iris Software Group
Location
Slough, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Ensure billing systems integrate cleanly with CRM and ERP platforms to maintain a single source of truth for customer and revenue data. Application Reliability & Performance Use Datadog (or equivalent) monitoring to proactively detect issues, identify emerging trends, and deflect incidents before they impact the business. Own application performance … stable, and reliable at scale. Establish clear incident management, escalation, and post-incident review processes for corporate systems. Track, analyse, and act on platform performance and reliability metrics, reporting on system health to business and technology leadership. Serve as the final escalation point for the most complex application ...

IT Operational Vendor Manager

Location
Reading, England, United Kingdom
company where you can thrive and grow. The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application … service delivery reliability, adherence to Service Level Agreements (SLAs), and the swift resolution of operational issues to maintain seamless IT services. Key Operational Responsibilities Performance and Service Delivery Management. SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance ...

IT Operational Vendor Manager

Hiring Organisation
BMI Group
Location
Reading, Berkshire, United Kingdom
Salary
£ 60 K
company where you can thrive and grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support … operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance Indicators (KPIs) (e.g., uptime, response time, resolution rates).Operational Governance: Plan and lead regular operational review meetings ...

Senior Program Manager

Location
Reading, England, United Kingdom
business priorities, and strategic objectives are appropriately reflected in product roadmaps, epics, features, and improvement initiatives. Business and Financial Analysis: Analyze program financials, business performance metrics, and operational KPIs, tracking against baseline plans of record and routinely reporting overall program performance and financial health including current risks. … pricing strategies, profitability analysis, cost‐to‐serve evaluations, and portfolio management. Identify and implement opportunities to improve operational efficiency, customer experience, service scalability, governance, performance measurement, and overall business outcomes. Essential Qualifications Demonstrated experience managing complex programs and projects across multiple functions, business units, and geographic regions. Strong understanding ...

Director, High Velocity Sales

Location
Reading, England, United Kingdom
with passion and enthusiasm. Effectively negotiate which is consistent with AspenTech’s overall strategy and business interests. Exhibit knowledge of industry value chains, business performance, key trends, and investment drivers. Demonstrate effective selling and prospecting techniques to influence the customer with significant focus on prospecting/new customer acquisition. … AspenTech processes and behaviors including the AspenTech Customer Centric Sales (CCS) methodologies, Account management, Customer Quarterly Business Reviews (QBR), Corporate and regional growth metrics, Use and understanding of the “Sales Tool Kit,” SMB Offering, CRM standards and all sales support residing in the AspenTech Knowledge Base. Provide performance ...

Head of Customer Experience

Hiring Organisation
Matched
Location
Slough, England, United Kingdom
transformation change including systems, processes and people. These changes will allow the business to scale whilst improving the customer journey and delivering results with metrics to back it up. Role Responsibilities Own the strategy and day-to-day operations of all customer interaction post sale Define channel-specific SLAs … team across support, success, training Define team structure, staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards ...

Sales Director

Location
Slough, England, United Kingdom
maximize market share and revenue. Recruit, train, and manage a team of sales specialists to ensure consistent achievement of sales targets. Monitor sales performance metrics and implement tactical adjustments to meet and exceed order values and contract targets. Collaborate closely with marketing, product, and operational teams to align … opportunities. Conduct thorough financial planning and forecasting to guide sales objectives and budgeting. Analyze market trends and customer needs to adjust strategies appropriately. Implement performance tracking systems to measure sales team outcomes and drive improvements. Lead contract negotiations to secure beneficial terms and achieve organizational goals. Your soft skills ...

Digital Telecommunications Manager

Hiring Organisation
Pertemps Thames Water
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 62,000 Annual
supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing as a Digital Telecommunications Manager Lead … maintain strong relationships with key business, operational, and technical stakeholders. Lead service governance activities, including weekly and monthly operational reviews, reporting, and supplier performance management. Manage telecom service requests, ensuring all requests, incidents, and faults are resolved within agreed service levels. Review and approve root cause analysis reports ...

Senior Software Tester

Hiring Organisation
Circle Recruitment
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £75,000 per annum
always predictable. This means you will play a key role in designing intelligent, resilient testing approaches that can handle variability and ensure consistent performance under real-world conditions. If you're someone who thrives on solving complex problems, enjoys working at the intersection of hardware and software, and wants … Mentor junior team members and embed best practices Enhance tools, processes and documentation across the test function Monitor and report on coverage, usage and performance metrics Eligibility and security requirements Due to the nature of the work: You must be a sole UK national You must be eligible ...

Continuous Improvement Lead

Hiring Organisation
Pontoon
Location
Wokingham, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
activities. Re-engineer end-to-end processes to eliminate inefficiencies and improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms … that provide insights into demand, supplier utilisation, and performance metrics. Embed portfolio-level decision-making into governance forums and reporting cycles. Support quarterly and executive reviews with insightful analysis and recommendations. Data, Reporting & Insights Define KPIs and dashboards that deliver meaningful insights into portfolio and supplier performance. Collaborate with ...

Operational Excellence & Continuous Improvement Lead

Hiring Organisation
Pontoon
Location
Wokingham, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
activities. Re-engineer end-to-end processes to eliminate inefficiencies and improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms … that provide insights into demand, supplier utilisation, and performance metrics. Embed portfolio-level decision-making into governance forums and reporting cycles. Support quarterly and executive reviews with insightful analysis and recommendations. Data, Reporting & Insights Define KPIs and dashboards that deliver meaningful insights into portfolio and supplier performance. Collaborate with ...

Operational Excellence & Continuous Improvement Lead

Location
Wokingham, England, United Kingdom
activities. Re-engineer end-to-end processes to eliminate inefficiencies and improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms … that provide insights into demand, supplier utilisation, and performance metrics. Embed portfolio-level decision-making into governance forums and reporting cycles. Support quarterly and executive reviews with insightful analysis and recommendations. Data, Reporting & Insights Define KPIs and dashboards that deliver meaningful insights into portfolio and supplier performance. Collaborate with ...

Continuous Improvement Lead

Location
Wokingham, England, United Kingdom
activities. Re-engineer end‐to‐end processes to eliminate inefficiencies and improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms … that provide insights into demand, supplier utilisation, and performance metrics. Embed portfolio‐level decision‐making into governance forums and reporting cycles. Support quarterly and executive reviews with insightful analysis and recommendations. Data, Reporting & Insights Define KPIs and dashboards that deliver meaningful insights into portfolio and supplier performance. Collaborate with ...

Senior Data Analyst

Location
Reading, England, United Kingdom
high-impact, hands-on senior individual contributor role for someone who loves getting under the skin of the data, connecting the dots behind performance and turning complex findings into clear, commercially meaningful action. You'll be equally excited by the technical side of analytics - working with data, tools … value and getting on with delivering meaningful, measurable impact. What will you be doing? Partner with marketing teams to provide clear, actionable insights on performance across channels including Google, Meta, Social and CRM. Analyse marketing spend and outcomes to support optimisation and better decision-making. Own and evolve ...