alignment with the business plan. Lead Go To Market strategies and integration sales plays in conjunction with supporting vendors and peers Sales and Deal Management Be responsible for delivering the expected Vendor GP against the annual target. You will be measured directly against this. Own the progress and reporting … with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management - Accountable for success criteria, Responsible for direct customer & Account Manager engagement, collaboration to Specialist team if at risk renewal, reporting to … Leads. Proactive upsell management - Accountable for success criteria, Responsible for direct customer & AM engagement, collaboration with peers and Specialists team if multi-vendor options required, reporting to Leads Support the accuracy of forecasting, in collaboration with Specialists and Account Managers. Support Customer engagements with Specialists and Account Teams More ❯
platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive performance optimization … issues and escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network … configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes More ❯
storytelling skills in person and virtually. Experience in using CRMS and entering timely data and records on a daily/weekly basis Strong time management skills, sports-minded and enjoy competing with peers Proactive territory management, prospecting and "trailblazing" Bachelor's Degree or equivalent experience More ❯
