strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and … service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in business, HR, or related discipline. 5+ years in … global business services environments. Familiarity with knowledge platforms like EDCM, SharePoint, or similar tools. Exceptional communication, coordination, and stakeholder engagement skills. The skills for success Data and Analytics, HR ProcessImprovement; Process management; HR Processimprovement, Courageous leadership, Organisational structure, Storytelling; Data led storytelling, Execute plans, Strategic mindset, Digital literacy, HR Data Analysis; Data management More ❯
truly global brand are seeking experienced Business Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the … the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for processimprovement requests. Help define business requirements for new initiatives and gather current business requirements and … user perspective for processimprovement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools More ❯
Our client a world leader in powerful brands, innovative products with an exceptional team and award winning customer service are looking for a Business Process analyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of change requests in the Digital Marketing scope Work with the business … to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and processes … and requirements of the business Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users Produce documentation to support key user training Identify opportunities for processimprovement and make recommendations – through process reviews, or data analysis You will be to supporting the Digital Marketing Team, working closely with other Business Analysts in the More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Bechtel Oil, Gas & Chemicals Incorporated
and amongst different stakeholder teams to ensure effective engagement with the strategy and compliance with processes Provide compliance measurement of project with the information management governance processes, and continuous improvement of the governance provisions Responsible for the collation and escalation of information management issues and concerns to the Head of Information Management and Project Leadership Leading the compliance monitoring … complexity, preferably within nuclear or highly regulated industry Hands on experience of a ISO27001 or equivalent environment In-depth knowledge of designing and implementing information & configuration management strategies and processimprovement practices across large programmes and multi-disciplinary teams Ability to set up and implement information management systems and processes in a fast-paced environment Process driven … detail Strong leadership and influencing skills to manage and motivate teams in and outside of the Project Strong communication and interpersonal skills Outstanding track record of information & configuration management improvement and delivery Excellent presentation and reporting skills Have an in-depth understanding of the design and delivery requirements of technically complex projects in the architectural/engineering/construction More ❯
with customer Learning team to manage and deliver customer onboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA. Continuous ProcessImprovement - assess impact of customer process changes/… establish structure for managing new ideas/process issues with customer. Demand and capacity management. Quality - managing QI investigations and CAPAs; eTMF Compliance. KPI Reporting and Management Provide strategic direction in the Data Management area. Consolidate resource requirements and define staffing needs that ensure project objectives can be met while maximizing utilization, realization and minimizing costs. Monitor and manage … within a large Data Management office. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Data Management processes and systems, including new technologies Solid understanding of clinical drug development process and production of DM deliverables Strategic leadership ability Knowledge of business processes Strong business acumen; financial management and budgeting skills. Proven ability to work on multiple projects and manage competing More ❯
with Customer Learning team to manage and deliver customer onboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA. Continuous ProcessImprovement - assess impact of customer process changes/… establish structure for managing new ideas/process issues with customer. Demand and capacity management. Quality - managing QI investigations and CAPAs; eTMF Compliance. KPI Reporting and Management REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Data Management processes and systems, including new technologies Solid understanding of clinical drug development process Strategic leadership ability Knowledge of fundamental business processes. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Pertemps
area. Provide mentoring and technical guidance to ICA Technicians and other stakeholders. Collaborate closely with local Operations and OT teams to ensure system performance and reliability. Team Development & Continuous Improvement: Maintain documentation for disaster recovery, system configuration, and support procedures. Support knowledge sharing across the wider OT team through guides and mentoring. Identify and champion opportunities for processimprovement, system upgrades, and automation. Base location - Hybrid - Thames Valley-based offices and operational wastewater sites Working pattern - 36 hours Monday to Friday, with participation in an on-call rota What you should bring to the role: Essential Experience: Hands-on experience in maintenance or delivery of SCADA/ICA systems (e.g. AVEVA System Platform/Wonderware, FactoryTalk More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the migration journey. … types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to streamline and enhance our migration and Change of Ownership (COO) procedures. Dive into data using tools like Zendesk, PowerBI, and SIMPro to generate insightful reports that … take initiative. Your Objectives for the Year: Smooth Migrations: Successfully lead and complete a high volume of customer migrations, maintaining a high level of data accuracy and customer satisfaction. ProcessImprovement: Identify and implement at least two significant improvements to our migration or Change of Ownership processes, resulting in increased efficiency or enhanced customer experience. Expertise Development: Deepen More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
development, and delivery of high-quality software solutions, ensuring alignment with business objectives and industry best practices. You will collaborate with cross-functional teams to foster innovation, drive continuous improvement, and mentor a team of skilled developers. Key Responsibilities: Team Leadership & Management: Manage, mentor, and motivate a team of software developers, fostering a collaborative and high-performance culture. Set … and testing. Ensure effective utilisation of .NET, C#, React, JavaScript, and TypeScript within projects. Review and approve technical designs, ensuring solutions are scalable, maintainable, and aligned with business goals. ProcessImprovement & Innovation: Implement agile methodologies and continuous integration/continuous deployment (CI/CD) practices to improve development efficiency. Identify opportunities for process improvements, automation, and innovation More ❯
site. - Work within the EU Controls network to enhance the capability to monitor MHE metrics and provide visualization and data to internal customers. - Actively participate in or own continuous improvement projects driven by the EU Automation network. - Work with IT, EU Automation Engineering and Operations Engineering to ensure all systems are correctly documented and that accurate backup libraries are … and commission of new equipment. - Support other sites in the EU network as required. BASIC QUALIFICATIONS - 3+ years experience with PLC controlled automation and issue diagnosis in a continuous process or production environment. - You already possess a Bachelor's degree, or you're on track for obtaining a Bachelor's degree in less than one year - Experience supporting a … wide range of different conveyors and sortation systems. - Proven ability to troubleshoot under high pressure. - Ability to follow, understand and develop improvement strategies for code conforming to IEC 61131-3 - Ability to interpret both mechanical and electrical drawings. - Experience in dealing with material handling, flow and capacity visualization and monitoring. - Experience with Microsoft Office, SolidWorks, Ignition, Visio and AutoCAD. More ❯
Summary: We are searching for creative, passionate, Technical Account Management (TAM) professionals. The Technical Account Managers (TAMs) at Perforce are responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify … high-performing group of technical professionals that are results-driven and client-focused. Responsibilities The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers Become a trusted Advisor by building partnership with both business and technical decision-makers. The TAM must be able to articulate the company's technology … services, Sales, and Support to ensure that client requirements and issues are addressed and resolved Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and processimprovement back into the client ecosystem. Build knowledge within customer and internal groups though workshops, feature demos and knowledge sharing sessions Requirements Ideal candidate must be self-motivated More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
proof SCADA solutions. Develop and maintain disaster recovery, fault response, and continuity documentation. Contribute to knowledge articles, guides, and internal training to upskill peers. Identify and lead opportunities for processimprovement, automation, and increased system resilience. Base location - Hybrid - Thames Valley-based offices and operational sites Working pattern - 36 hours Monday to Friday, with participation in an on … ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis More ❯
experience as a Business Analyst SAP expertise (essential) Salesforce Marketing Cloud or similar CRM knowledge Strong understanding of systems integration and technical dependencies Exepreince in implementing end-to-end processimprovement Commercially minded - able to connect operational change to business outcomes Confident communicator with excellent stakeholder management skills (technical and non-technical) What you'll do: Partner with … technical and business teams to deliver scalable process improvements Own the change roadmap, prioritising projects with measurable commercial impact Facilitate workshops, lead stakeholder discussions, and manage UAT Translate complex requirements into practical solutions Ensure system roll outs are aligned with business goals and global growth If you're looking for a role where your work will genuinely shape how More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
Business Partnering: Build and maintain strong relationships with key stakeholders, including customers, Sales and Finance peers. Act as the primary point of contact for commercial matters in your remit. ProcessImprovement: Continuously improve commercial processes and practices to enhance efficiency and effectiveness. Implement best practices and innovative solutions. Commercial Proposals: Directly produce and oversee the development of high More ❯
Proofpoint's solutions. Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals. Plan and lead processimprovement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. Plan, document, and identify risks and challenges for production changes that span … empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . How to Apply Interested? Submit your application here . We can't wait to hear from you! Similar Jobs (1) Enterprise Account Manager locations More ❯
issues thoroughly before escalating to R&D Full understanding of Containerized deployment. Automation of operational procedures with scripts using Python/Ansible/Shell is a plus. Demonstrate continuous processimprovement and participate in lessons learnt activity once the project is closed Use the provided test tools to capture and investigate the logs required by R&D Communicating … and reject any deliveries that fail to meet these Participate in the Ops to Support handover milestone Provide regular feedback of the processes currently in place to ensure continuous improvement Job Requirements Good experience working with UNIX (Solaris or Redhat Linux) Proven UNIX System Administration skills Good coding experience Experience of installing, upgrading, and configuring computer hardware and software More ❯
to larger projects and resolve issues within existing systems to ensure optimal functionality. Mentorship: Coach and mentor junior engineers, supporting their technical development and fostering a collaborative learning environment. ProcessImprovement: Play a key role in defining and enhancing development tools, methodologies, and processes for BigSis. About the Role: This hands-on position involves: Designing innovative mechanical solutions … live insects, including spending time in the hot and humid insect rearing area. Insects and their growth cells are very small, so you need good fine work skills. Application Process To be considered for this role, please send a CV and cover letter explaining why you think you are the right person for this job. Please include information about More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
IRIS software Group
management. Managing statutory accounts, VAT, corporate tax, and R&D tax credits. Coordinating with external auditors for year-end audits. Providing technical accounting support and promoting best practices. Driving process improvements and automation. Reviewing supplier payments and managing banking operations. Overseeing insurance renewals and risk management. Maintaining the finance manual and conducting variance analysis. Managing relationships with stakeholders including More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
deep understanding of SecOps concepts, technologies, and best practices, specifically across IT and OT environments. You will be tasked with ensuring robust incident management, proactive threat detection, and continuous improvement of our security posture. Strong communication and collaboration skills are essential as you will work closely with cross-functional teams to mitigate risks and protect Thames Water's essential … downtime due to active scans. • Build direct relationships with Operations teams to understand and articulate operational and cyber risk. Maintain Security Operations: • Maintain effective security operations processes, ensuring continuous improvement across security tools and services. • Support an effective security operations environment using tools such as Microsoft Sentinel, SOAR, EDR/XDR, and PAM. • Achieve reductions in repetitive alerts and … hunting to uncover vulnerabilities and ensure continuous risk reduction. • Provide tangible metrics to demonstrate risk reduction and reduced technical debt. Incident Readiness & Response: • Lead the incident triage and response process, ensuring effective management and remediation of cyber security incidents. • Improve incident management by reducing business impacts and the time between incident identification and closure. • Ensure the business is regularly More ❯
Optimisation project, within the overarching Product Model Programme. This role requires project level oversight, combining strategic thinking with hands-on delivery, to drive end-to-end change across systems, process and ways of working. The Stock Optimisation Project Manager will be accountable for managing a complex stakeholder landscape, aligning cross-functional teams, ensuring tight governance and delivering outcomes that … across a range of skillsets. Here's a flavour of your day-to-day: Lead the end-to-end delivery of a major, business-critical transformation project across people, process and technology, ensuring alignment with the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong … to best practice and quality standards in technology delivery and implementation. Integrate change management, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking opportunities to optimise delivery performance. What You'll Bring Here at Primark, we want everyone to feel valued More ❯
customer's IT environment Showing an analytical mindset Committed to deliver the service as expected by the Customer, and to meet contractual SLA Good at partnering, innovating, and continual improvement Able to speak Italian and English, with good verbal and written communication skills Your technical skills: Strong Linux system expertise, with good experience with distribution management (Red Hat, ) HA … Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building + 5 more What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
an average ticket resolution time of X hours and achieve a customer satisfaction (CSAT) score of X% for your resolved tickets within the first six months. Contribute to continuous improvement: Proactively identify and suggest at least two process improvements within the Service Fulfilment team in your first year to enhance efficiency and customer experience. Why Come Work With … you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview of interview process at Wireless Logic: Tele Interview - Meet the people team 2nd Stage (Face to Face)- Meet your peers Final Stage (Virtual/Face to Face)- Meet our leadership If you … require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. How we work? We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
APM Terminals
responsibilities Cyber Incident Response and event management Contributing to the response efforts for security incidents, managing triage, containment, documentation, and the reporting process. Contribute to the Cyber Incident Response process from a technical perspective and provide effective management of all cyber incidents. Supporting the Incident Manager in driving post-incident reviews Collaborate with global stakeholders in technical conversations, to … to the cyber kill chain and apply them to incident response analysis. Create hypotheses for proactive threat hunts and utilize tools like MISP and Jupyter Notebook for effective hunts. Process Development Develop playbooks and templates for incident management. Identify and address gaps in current processes, collaborate with other teams, and build streamlined cross-departmental processes. Automation Development Identify repetitive … essential. Experience with multiple platforms (Linux, MacOS, mobile, etc) A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Damco Spain SL
which include producing detailed incident reports and conducting Post Incident Reviews. Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises. Continuous Improvement Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks. Identifying lessons learned to improve future … mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯
people management-delivering high-quality service across government and enterprise environments. You'll be responsible for the day-to-day running of the service desk, coaching junior staff, driving process improvements, and maintaining performance across ITSM operations. This role is ideal for someone with a solid infrastructure background looking to take the next step in leadership, with ongoing support … Overseeing daily operations across 1st to 3rd Line support Managing SLAs, KPIs, and reporting to ensure service quality Leading change, patch, and release management activities Designing ITSM workflows and process documentation Supporting escalations and liaising with internal/external stakeholders Mentoring junior team members and participating in recruitment What we're looking for: Strong IT support background with team More ❯