24 of 24 Permanent Process Improvement Jobs in Berkshire

direction of business-critical applications. The Role As an IT Business Analyst, you’ll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you’ll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT … change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing … UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You’ll be expected to More ❯

with Customer Learning team to manage and deliver customer onboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA. Continuous Process Improvement - assess impact of customer process changes/… establish structure for managing new ideas/process issues with customer. Demand and capacity management. Quality - managing QI investigations and CAPAs; eTMF Compliance. KPI Reporting and Management REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Data Management processes and systems, including new technologies Solid understanding of clinical drug development process Strategic leadership ability Knowledge of fundamental business processes. More ❯

area. Provide mentoring and technical guidance to ICA Technicians and other stakeholders. Collaborate closely with local Operations and OT teams to ensure system performance and reliability. Team Development & Continuous Improvement: Maintain documentation for disaster recovery, system configuration, and support procedures. Support knowledge sharing across the wider OT team through guides and mentoring. Identify and champion opportunities for process improvement, system upgrades, and automation. Base location - Hybrid - Thames Valley-based offices and operational wastewater sites Working pattern - 36 hours Monday to Friday, with participation in an on-call rota What you should bring to the role: Essential Experience: Hands-on experience in maintenance or delivery of SCADA/ICA systems (e.g. AVEVA System Platform/Wonderware, FactoryTalk More ❯

ensuring our design projects are completed efficiently, with quality and compliance at the forefront. Join us to make an impact in design delivery, while driving our digital transformation and process improvement initiatives. Key Responsibilities: Supplier Management & Customer Focus: Build strong relationships with design partners, focusing on customer satisfaction and high-quality design outcomes. Technical & Quality Oversight: Use your … designs, enforce quality standards, and promote a "right first time" approach. Data Analysis & Issue Resolution: Analyze project metrics, resolve design issues, and prevent delays by addressing dependencies and bottlenecks. Process & Digital Transformation: Identify and implement improvements, utilizing digital tools to enhance productivity and streamline design workflows. Project Delivery & Cost Management: Guide suppliers to meet milestones, evaluate cost-effectiveness, and More ❯

site. - Work within the EU Controls network to enhance the capability to monitor MHE metrics and provide visualization and data to internal customers. - Actively participate in or own continuous improvement projects driven by the EU Automation network. - Work with IT, EU Automation Engineering and Operations Engineering to ensure all systems are correctly documented and that accurate backup libraries are … and commission of new equipment. - Support other sites in the EU network as required. BASIC QUALIFICATIONS - 3+ years experience with PLC controlled automation and issue diagnosis in a continuous process or production environment. - You already possess a Bachelor's degree, or you're on track for obtaining a Bachelor's degree in less than one year - Experience supporting a … wide range of different conveyors and sortation systems. - Proven ability to troubleshoot under high pressure. - Ability to follow, understand and develop improvement strategies for code conforming to IEC 61131-3 - Ability to interpret both mechanical and electrical drawings. - Experience in dealing with material handling, flow and capacity visualization and monitoring. - Experience with Microsoft Office, SolidWorks, Ignition, Visio and AutoCAD. More ❯

with stakeholders to define technical options and architect solutions for upcoming workstreams. Lead and guide technical discussions, helping resolve disputes and anticipate long-term implications of key decisions, Champion process improvements and modern engineering practices to elevate team productivity and technical excellence, Drive strategic initiatives to improve product quality, scalability, maintainability and security. Translate architectural vision into concrete product More ❯

Summary: We are searching for creative, passionate, Technical Account Management (TAM) professionals. The Technical Account Managers (TAMs) at Perforce are responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify … high-performing group of technical professionals that are results-driven and client-focused. Responsibilities The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers Become a trusted Advisor by building partnership with both business and technical decision-makers. The TAM must be able to articulate the company's technology … services, Sales, and Support to ensure that client requirements and issues are addressed and resolved Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the client ecosystem. Build knowledge within customer and internal groups though workshops, feature demos and knowledge sharing sessions Requirements Ideal candidate must be self-motivated More ❯

proof SCADA solutions. Develop and maintain disaster recovery, fault response, and continuity documentation. Contribute to knowledge articles, guides, and internal training to upskill peers. Identify and lead opportunities for process improvement, automation, and increased system resilience. Base location - Hybrid - Thames Valley-based offices and operational sites Working pattern - 36 hours Monday to Friday, with participation in an on … ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis More ❯

and professional approach to its operations Offers an engaging environment for growth Commitment to innovation Based in Maidenhead, this organisation is continually expanding its reach Description Finance Assistant responsibilities: Process invoices and ensure timely payments to vendors Assist with reconciling accounts and maintaining accurate financial records Support the preparation of financial reports for management review Monitor and manage expense … accounting standards and internal controls Provide administrative support to the accounting and finance team as needed Respond to queries from internal and external stakeholders regarding financial matters Contribute to process improvement initiatives within the finance function Profile A successful Finance Assistant should have: A strong foundation in accounting principles and practices Proficiency in financial software and Microsoft Excel More ❯

issues thoroughly before escalating to R&D Full understanding of Containerized deployment. Automation of operational procedures with scripts using Python/Ansible/Shell is a plus. Demonstrate continuous process improvement and participate in lessons learnt activity once the project is closed Use the provided test tools to capture and investigate the logs required by R&D Communicating … and reject any deliveries that fail to meet these Participate in the Ops to Support handover milestone Provide regular feedback of the processes currently in place to ensure continuous improvement Job Requirements Good experience working with UNIX (Solaris or Redhat Linux) Proven UNIX System Administration skills Good coding experience Experience of installing, upgrading, and configuring computer hardware and software More ❯

mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯

Oversee digital operations and implement strategies to enhance efficiency. Collaborate with cross-functional teams to align digital initiatives with business goals. Analyse operational data and provide actionable insights for process improvement. Ensure compliance with industry standards and best practices in digital operations. Support the development and deployment of new digital tools and technologies. Monitor key performance indicators to track More ❯

to the Internal Sales team. This role involves managing day-to-day operational tasks, ensuring efficient workflow, and contributing to overall team productivity.What You'll be doing... Order Processing: Process customer orders accurately and efficiently, ensuring timely order fulfilment and invoicing. Handle order amendments and cancellations as required. Quote Management: Collaborate with the Pre-Sales team to develop and … Maintain accurate and up-to-date customer and order information in the CRM and ERP systems. Customer Support: Assist with customer inquiries and issues, providing timely and effective responses. Process Improvement: Identify opportunities to improve administrative processes and increase efficiency. Required Skills And Experience Strong organisational and time management skills. Attention to detail and accuracy. Proficiency in CRM More ❯

the delivery of Oracle OFS and Oracle CX capabilities across technology and business change. Coordinate internal and third-party delivery teams to achieve measurable customer and operational outcomes. Deliver process improvements and drive adoption across both field and customer-facing teams. Manage governance, risk, and stakeholder engagement throughout the delivery lifecycle. Own business readiness, training, and change adoption activities More ❯

the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis … to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs … results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. More ❯

the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis … to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs … results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. More ❯

Services, and Tech Services teams Partner closely with stakeholders to shape user-case driven processes and support cross-functional collaboration Experience Required: Proven background in Operational Excellence, Transformation, or Process Improvement Ability to translate strategy into actionable, scalable processes with clear governance Experience creating frameworks around decision-making, KPIs , and service handoffs More ❯

Your role at Dynatrace Dynatrace is seeking a proven and dynamic leader to serve as a Global Process Owner for our Billings & Collections Operations. You willbe responsible for the strategic design, governance, and continuous improvement of the Global Billings and Collections processes. This role ensures operational efficiency, compliance, and customer satisfaction whilst driving standardization, automation, and transformation initiatives … stakeholders on policy updates and best practices Develop and execute a global strategy to optimize cash flow, reduce DSO, and improve customer experience, whilst aligning with Corporate Finance goals Process Ownership & Optimization: Act as the global point of contact for Billings & Collections process matters across business units and regions Identify and implement process improvements to enhance efficiency … regulatory requirements Reporting & Analytics: Establish and monitor KPIs, SLAs and internal controls to ensure accuracy, timeliness, and compliance Use data insights to drive cost-saving initiatives and policy/process adjustments Stakeholder Collaboration: Cultivate strong partnerships with regional finance teams, regional sales leaders and partner organization, and strategic customers Act as a trusted advisor to internal stakeholders, ensuring billing More ❯

teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and concise … Level 1, including remote desktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify opportunities for process improvements and optimizations within the Service Desk environment. Skills & Experience: Youll have a demonstrable passion for delivery with the following skills or proven More ❯

YOU Recruitment are working with a global product-led brand on a high-impact change programme - and we’re hiring a seasoned Business Analyst to join their Process Analysis and Implementation Team. This team is relatively new, meaning you’ll get exposure to a wide range of exciting projects and the opportunity to help shape how processes are rolled … technical dependencies Commercially minded - able to connect operational change to business outcomes Excellent communication skills across both technical and non-technical teams What you’ll do: Work within the Process Implementation Team to deliver scalable process improvements Own and manage the change roadmap, prioritising projects with measurable commercial impact Facilitate workshops, lead stakeholder discussions, and manage UAT Translate … a growing team If you’re looking for a role where you’ll not only influence how a global business operates but also help build and shape a new Process Implementation function - this is it. More ❯

a fast-paced environment. What you'll be doing as a Delivery Manager - BR-MeX As a Delivery Manager - BR-MeX, you'll be responsible for identifying opportunities for improvement and delivering change across people, processes, and technology. You'll work closely with business owners, stakeholders and subject matter experts to ensure solutions meet the needs of our Business … this role is about planning and delivering business initiatives that improve processes, ways of working, and collaboration across teams. It's primarily focused on driving change through people and process improvements, both within Thames Water and in partnership with external stakeholders. Your key responsibilities will include: • Leading initiatives end-to-end, from business analysis through to delivery. • Creating business … location: Hybrid/Reading, with occasional travel to Walnut Court, Swindon Working pattern or hours: 36 hours - Full time What you should bring to the role • Experience in continuous improvement and project delivery across cross-functional teams. • Strong stakeholder management and a customer-centred approach. • Energy and drive throughout the full project lifecycle. • Excellent analytical and problem-solving skills. More ❯

teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and concise … Level 1, including remote desktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify opportunities for process improvements and optimizations within the Service Desk environment. Skills & Experience: You’ll have a demonstrable passion for delivery with the following skills or More ❯

Optimisation project, within the overarching Product Model Programme. This role requires project level oversight, combining strategic thinking with hands-on delivery, to drive end-to-end change across systems, process and ways of working. The Stock Optimisation Project Manager will be accountable for managing a complex stakeholder landscape, aligning cross-functional teams, ensuring tight governance and delivering outcomes that … across a range of skillsets. Here's a flavour of your day-to-day: Lead the end-to-end delivery of a major, business-critical transformation project across people, process and technology, ensuring alignment with the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong … to best practice and quality standards in technology delivery and implementation. Integrate change management, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking opportunities to optimise delivery performance. What You'll Bring Here at Primark, we want everyone to feel valued More ❯

and training materials. Ensure CRM compliance with company policies, data protection regulations, and security standards. Maintain effective data flow between CRM and other systems Promote user adoption and support process improvements across teams and systems. Key Requirements Proven experience as a CRM Administrator, specifically with Sugar CRM. Strong understanding of CRM principles, data management, and business processes. Proficiency in … technical solutions. Strong attention to detail and commitment to data quality. Effective communication and interpersonal skills. Ability to work independently and collaboratively across departments. Experience in creating user guides, process documentation, and training materials. Awareness of data protection regulations (e.g., GDPR) and CRM security best practices Desirable Skills (Not Essential but Advantageous) Knowledge of integration between Sugar CRM and More ❯