end-users. Serve as the point of technical escalation for DDaT staff, providing leadership and aid in the investigation and diagnosis of complex IT issues and problems (e.g., via rootcauseanalysis). Aide strategic planning for digital assets to ensure they remain fit for purpose and in support of the Trust's goals. 3. Stakeholder and … ability to communicate highly complex or multi-stranded technical information effectively to a diverse audience, including non-Digital managers, to facilitate understanding and secure cooperation. Desirable Experience in coordinating rootcauseanalysis (RCA) or proactive trend analysis to investigate IT-related problems and review process failures, thereby minimizing future service interruptions. Demonstrated experience in evaluating new More ❯
reading, south east england, united kingdom Hybrid/Remote Options
Samsung Electronics
Ensure that all Test defects are captured and reported to the key stakeholders and proved an End to End resolution plan for such items Steer vendors during troubleshooting and rootcauseanalysis activities Present Test progress reports to senior stakeholders in the customers organisation Create a final Test exit report and system deployment method of procedure documents … experience of multi vendor RAN network virtualizing solutions such as Open RAN is a plus Proven Operational hands-on troubleshooting in multivendor environments Exceptional technical problem identification ability and RootCauseAnalysis coordination Excellent Defect handling across multiple vendor domain's. Excellent level of technical presentation, communication and planning skills. Ability to prepare & deliver complex technical concepts More ❯
each project.Prototyping: Actively engage in team-based prototyping activities, iterating design patterns and working closely with end-users to validate prototypes.Choose appropriate prototyping methods for the task at hand.Root CauseAnalysis: Perform rootcauseanalysis for production errors, developing software solutions to address issues and prevent recurrence. 6. Service Support and ReportingService Delivery: Provide expert More ❯
risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Monitoring & Incident Management Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct rootcauseanalysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & Continuous Improvement Identify opportunities to automate manual processes within the Salesforce estate. More ❯
risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Monitoring & Incident Management Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct rootcauseanalysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & Continuous Improvement Identify opportunities to automate manual processes within the Salesforce estate. More ❯
reading, south east england, united kingdom Hybrid/Remote Options
Axiom Software Solutions Limited
stakeholders in relation to cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing rootcauseanalysis to understand how incidents arise. Acting as the key contact and escalation point for the SOC and Thames Water Digital teams. Supporting out-of-hours More ❯
risk language Collaborate with external CREST-accredited assessors and deliver customer-facing vulnerability summaries Coordinate secure changes and maintenance windows with engineering teams Respond to security incidents and support rootcauseanalysis and reporting Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct rootcauseanalysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯