Reading, England, United Kingdom Hybrid / WFH Options
Project People
inventory data. Work closely with the PC/SWCs to maintain stock levels, including stock in field with local facilities and ensure compliance to SLA’s. Ensure supplier & PC/SWC audits are conducted in line with the MBNL policy and that the PC/SWCs are adhering to processes more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
support and documentation.Deal with customer escalations and on-going run rate and project based opportunities. Specifically, this will include: Resolution of incidents, working to SLA’s. Layer 2 and 3 troubleshooting, configuration, routine housekeeping and upgrades. Planning and implementing of customer changes, based around an ITIL framework. Managing vendor fault … tickets in accordance with SLA utilising escalations matrices where required.Who You AreYou'll be a Consultant who has previously worked within an Operational and Maintenance environment within a large enterprise organisations. You'll require excellent communication and presentation skills as you will spend a significant amount of time on client more »
