2 of 2 Permanent Salesforce Marketing Cloud Jobs in Berkshire

Process analyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of change requests in the Digital Marketing scope Work with the business to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders to understand … feedback and translate the feed-back into business requirements for the development team Work with different technical teams in IT to identify the best technological solutions for the Digital Marketing teams Develop integration & user acceptance test scripts to ensure all business requirements are appropriately tested Review test results to ensure they correspond to the expectations and requirements of the … users Produce documentation to support key user training Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis You will be to supporting the Digital Marketing Team, working closely with other Business Analysts in the department to ensure impact on other process areas are well considered. WHAT YOU’LL NEED: A minimum of 5 years More ❯

ll need to be confident gathering requirements from busy stakeholder groups, translating them into clear deliverables, and prioritising workflow to keep momentum high. While you’ll be working with Salesforce and other CRM/ERP systems, working in a SAP environment is preferable though not required. A relevant degree is essential, ideally one that demonstrates structured problem-solving and … within fast-paced and complex environments Strong stakeholder management - able to capture, challenge and translate requirements effectively Proven ability to prioritise workflows and manage multiple initiatives simultaneously Knowledge of Salesforce Marketing Cloud (or similar CRM platform) Good understanding of systems integration and technical dependencies Commercially minded - able to connect operational change to business outcomes Excellent communication skills More ❯