Maidenhead, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education ServiceDelivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education ServiceDelivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education ServiceDelivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Back 2 Work Complete Training
Position Overview The Service Desk Technician will be a critical member of the ServiceDelivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform … front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, servicedelivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that servicemore »
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Back 2 Work Complete Training
Position Overview The Service Desk Technician will be a critical member of the ServiceDelivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform … front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, servicedelivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that servicemore »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »
Hungerford, Berkshire, United Kingdom Hybrid / WFH Options
Additional Resources
execute product strategy. Manage product features from initiation to delivery. Gather customer requirements onsite. Own and manage product profitability. Support the Business Development and ServiceDelivery teams. Requirements: Previous experience working in a similar role. Ideally have 1 year experience in insurance sales and customer service. In-depth more »