1 to 25 of 33 Permanent Support Engineer Jobs in Berkshire

your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers. What you’ll be doing: 1st-2nd line technical support to customers in line with SLAs and … KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to date with the … status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technical support roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops and Linux Server. Excellent more »

IT Support Engineer Windsor UK Driving License Required Salary: Up to £38,500 Summary Hays are working with one our clients on the position of an IT Support Engineer, the below is a breakdown of the role and its responsibilities. The job role is responsible for … training of new staff • Liaise with management and trainers on the training of employees on new software and hardware, to troubleshoot, and provide technical support when needed • Liaise with management and trainers to identify the technology requirements, support and training for new employees. Other general duties include: • Promote … and support the organisations ethos of best practice in health care • Positively promote the organisation through professional personal conduct both in and out of working hours • Ensure that you have read and understood all relevant organisation policies and procedures and that you, yourself, comply with these at all times more »

2nd Line Support Engineer - Azure Our client is urgently looking for an experienced 2nd Line Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out … technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free on-site parking, referral scheme … discounts on tech, perks and rewards, medical schemes (virtual GP, mental health wellbeing, physiotherapy etc), social events and many more perks! 2nd Line Support Engineer - Key Skills: Experience of supporting users on M365, Azure, Business Applications, and non-Microsoft products. Good working experience of supporting Cloud Applications (Office more »

IT Support Engineer Location: Wokingham, Reading and Basingstoke (Some work from home, some onsite) Salary: £28,000 - £40,000 per annum (Depending on experience) Our client is a small and expanding IT support company providing support services to primary schools in Berkshire, North Hampshire and South … Oxfordshire. They have recently taken on several new schools and are now looking for a support engineer to join the team. As an IT provider, they offer a large variety of products, services and support options to schools. Above all, they pride themselves on giving an excellent … service to the schools and often go above and beyond. The Role Ideally, youll be doing IT support already and better still, for a school or an MSP. As a support technician, you will be expected to help teachers, students and support staff with various IT issues more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »

Support Engineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Support Analyst Do you want a role with a roadmap into DevOps? Are you interested in working with Kubernetes? I am seeking multiple DevOps … Support Engineers to join my Tech4Good client as they embark on a brand new, greenfield project. Commutable from Wokingham, Bracknell, Guildford, Reading, Slough, Hounslow, London, Twyford, Maidenhead, Aldershot, Farnborough, Camberly, Staines-upon-thames, Newbury, Southampton, Swindon, and more. This role is perfect for someone working in the support … such as Linux, Bash, Kubernetes, AWS and Azure. Offering up to £55,000. If this sounds of interest, please click APPLY to learn more. Support Engineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Support more »

Technical Support Engineer in the HVAC sector required to provide application and pre-sales project technical support for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps, and or more »

Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration. CDS is present in 11 European countries with more than 1,800 employees, and … and commitments to employees and customers alike. Role Overview We are looking for a Technology Consultant to join us to provide Hardware and Software support onsite on large HPC (High Performance Computing) systems for a prestigious UK customer located in the Heathrow and Slough area. As a resident technical … consultant, you will be working as part of a dedicated team to deliver reactive support to ensure compliance with a strict SLA (Service Level Agreement) associated with the contract. The tasks will include (but not limited to): The primary role is to carry out the troubleshooting of hardware and more »

Product Support Engineer Slough Permanent £35,000 - £40,000 Product Support Engineer required by Global engineering company who are market leader in their field. The successful Product Support Engineer will be based in the Research and Development department and will provide technical support to customers for new and existing products. Main Duties Product Support Engineer Providing technical product ... more »

3rd Line Network Support Engineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rd Line Network Support Engineer to join an existing team of 3rd Line Support engineers. Your role will involve providing operational … support to enterprise environments. You will collaborate with the rest of the team to maintain remote support of the infrastructure and hosted applications. Day-to-day activities will include: Managing the Network Infrastructure. Patch Management. Network Monitoring. Upgrades and Maintenance. Must have experience with the below: Juniper devices more »

Second Line Support Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If … you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing … and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground more »

Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the … On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be … to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to more »

Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers! This is a more »

DevOps Support Engineer | Wokingham | £45k - £65k Bash | Linux | Redhat | Ubuntu | CentOS | Kubernetes | AWS | Cloud | HealthTech An award winning health-tech who have won multiple accolades have an amazing opportunity arise for a DevOps Support Engineer to join the team! You will be exposed to an opportunity … This role can pay up to £55k, medical care, dental, 25 days holiday plus bank holidays, life insurance, enhanced paternity and maternity pay. DevOps Support Engineer | Wokingham | £45k - £65k Bash | Linux | Redhat | Ubuntu | CentOS | Kubernetes | AWS | Cloud | HealthTech more »

Graduate Systems Support Engineer £32,000 Due to the work being undertaken we can only accept applications for British Passport Holders as you will be working on projects that are classified to 'UK Eyes Only'.If you do not hold a British Passport, you will be unable to … A passion for learning and continuous improvement. Excellent communication and interpersonal skills. A team player with a collaborative spirit. Overview Job Title: Graduate Systems Support Engineer Location: Reading, UK Hybrid: 4 days in office, 1 day home working (flexible) Salary: £32,000 Requirements A 2:1 Bachelors Degree more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who more »

quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components … with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the Customer Support Engineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum of more »

Technical Support Engineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a Technical Support Engineer, please do read on: Summary The Aura Technical Support Engineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time more »

Our client, a specialist consultancy supporting the UK Defence sector, is seeking a Graduate Systems Support Engineer to join their team. This is a permanent position offering excellent opportunities for career development and growth. As a recent graduate, you will have the chance to learn and contribute to … the design and delivery of support services for IT systems. Your role will involve working closely with Project Leads, gaining knowledge and experience in Systems Engineering and Service Support principles. There will be ample opportunities to use your creativity and problem-solving skills while contributing to shared goals. … IT Service Management and Defence technology sectors Engaging with clients and developing consulting skills Gaining hands-on experience in the design and delivery of support services Contributing to problem-solving initiatives and achieving shared goals Shaping your future career through a variety of experiences Job Requirements: Enthusiasm and motivation more »

Technical Support Engineer in the HVAC sector required to provide application and pre-sales project technical support for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps, and or … going benefit of training at your fingertips through remote sessions available daily or in person sessions multiple times a week!! In this HVAC Technical Support role you will: Provide application and pre-sales project technical support for the HVAC sales team and large commercial and residential customers Provide … customer support on AHU, AC, Chillers, and Heat Pumps product selection and quotations Liaise with the factories, technical, contracts and pre-sales teams when required Provide ongoing customer support throughout the ordering and delivery procedures Issuing of order acknowledgments Sizing of residential heat pumps whether whole house or more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will … be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. You would need to use … your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will … be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. You would need to use … your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover more »

Graduate Technical Engineer - South East England, £37-38k - Clients are a very smart, Intelligent company working on Next Level Technologies, Software and Applications. AI, Machine Learning, NLP, IoT, IT Security, Contact Centre applications, SaaS, Cloud, and much more. Graduate Technical Consultant,The role will lead into a "Software more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will be working on … Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you … it will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness more »