IT SupportTechnician Purpose of the Role The IT SupportTechnician is responsible for providing hands-on technical support, proactively resolving hardware and software issues, and maintaining complex IT systems. The role also focuses on building strong relationships with internal customers, ensuring a seamless IT experience, and supporting career development within a dynamic IT environment. … Key Responsibilities Provide hands-on IT support , troubleshooting hardware, software, and network issues. Proactively identify and resolve technical problems to minimise downtime. Manage repair and maintenance of complex IT systems. Build and maintain strong relationships with internal stakeholders , understanding their needs and ensuring high satisfaction. Respond promptly to IT concerns, delivering efficient solutions. Ensure smooth operation of company IT … required. Key Relationships Internal: Reports to: Head of IT (Global) Collaborates with: Executive Team, Engineering, Sales, HR, Finance External: Vendors, Customers (as needed) Qualifications Essential: Proven experience in IT support (3+ years). Strong technical knowledge of hardware, software, and networking. Desirable: Degree in Computer Science, IT, or related field. Certifications (e.g., Network Administration, Cybersecurity). Skills & Experience Essential More ❯
This role is full time office based with possible flexible working hours and potential for a compressed working week. The team currently work Monday-Thursday Overview As an Electronics SupportTechnician, you will work as part of a small team supporting the fault diagnosis/repair, build and refurbishment of electro-optical and electronic equipment. The Electronics SupportTechnician covers electro-optical and electronic equipment, and associated test equipment, tools and support equipment, as required. Main responsibilities: Fault diagnosis and repair of the Optical and electronic equipment to meet turnaround times and quality levels. Fault diagnosis and repair of supporting equipment covering, to meet turnaround times and quality levels. Provision of a technical query answering … airborne electronic pods or equipment. Computer literacy with Microsoft Office. Desirable: Experience in the Defence/Aerospace or safety regulated environment would be advantageous. Knowledge of Military or Aviation support environments. Experience in operating heavy lifting equipment and forklift trucks. An awareness of Electro/Optical techniques and theory including Infrared, CCD and lasers. If you feel like you More ❯
working in partnership with a global managed service provider who's end client is in the Design & Engineering sector. We are assisting them with the search for a IT Support Engineer on a temp to perm basis. This is a hybrid based role with 3x days a week in the Reading office. Key Responsibilities: Deliver prompt and effective first … line and second-line support for IT-related issues. Troubleshoot and resolve software, hardware, and system problems proactively. Manage and coordinate the repair and maintenance of complex IT systems. Develop strong relationships with internal users to understand and meet their IT needs. Respond quickly to user concerns, ensuring timely resolution and minimal disruption. Support continuous improvement of IT … and network infrastructure. Excellent customer service and interpersonal skills with the ability to build trust. Strong analytical and problem-solving capabilities. Effective written and verbal communication skills for user support and documentation. Ability to manage workloads under pressure and adapt to shifting priorities. Active Directory, Office 365 experience. Linux background (Ideal). Further job details available upon application. Please More ❯
