TechnicalSupport & pre-Sales Engineer UK As TechnicalSupport & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technicalsupport and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with a flavor … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technicalsupport for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technicalsupport in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯
Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technicalsupport role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technicalsupport, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯
Reading, Great Lea Common, Berkshire, United Kingdom
DiSRUPT
Fluent French speaker? Looking for a progressive role within IT/Technology and customer support? This is an amazing opportunity for someone either with a passion for IT (degree, college, "boot camp", personal development) and a customer facing background (customer services/hospitality/retail) to begin their career within IT/Technology, begin a new career path or … for IT (study/work experience etc). You must be customer facing and love supporting customers to solving IT challenges. This will be similar to a first line technicalsupport role and will require strong communication, relationship building, attention to detail and problem solving skills coupled with French language skills as the customers are French. We will … relevant language skills and a customer facing (call centre/customer service/Retail/hospitality) background will be considered. Previous work experience in the following would be amazing; technicalsupport, IT Support or help desk. We will consider: Graduates or College/School leavers who have complete some further study/certifications or work experience in More ❯
Advancing People Recruitment Specialists are now recruiting for a TechnicalSupport, Team Lead to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced TechnicalSupport Leader who can coach, train, develop and mentor a team of 5 Support Analysts, the Support Department … plays a crucial role in assisting customers with technical queries and issues related to our client's payment solutions. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business … days. This role will also give someone the opportunity to work for a huge Private Equity backed Software Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup More ❯
TechnicalSupport EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on TechnicalSupport Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technicalsupport or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯
TechnicalSupport Engineer - Silchester - Onsite with flexibility to travel - £30,000 to £35,000 per year. FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a TechnicalSupport Engineer. The successful candidate will provide high-level technical assistance and support, ensuring smooth operation of computer systems … at customer sites (majority within a 50 miles radius of Silchester) Specific responsibilities include: End-to-end project delivery, providing solution implementation, project management and pre/post-project support Troubleshoot and resolve issues related to operating systems, software applications, and hardware components. Assist with setting up and configuring computer systems. Conduct software troubleshooting and recommend solutions. Assisting other … Teams \ Exchange \ SharePoint, Intune and AutoPilot. VMWare ESX, vCenter and/or Hyper-V. Backup, Firewalls and Email Security LAN, WAN, VLAN, VPN and Wireless Certifications or a technical qualification in IT. Excellent knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial. Background of working for an MSP. TechnicalSupport Engineer - Silchester - Onsite with flexibility to More ❯
Job description Job Position : TechnicalSupport Engineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project TechnicalSupport and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯
We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic … knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting and switch configurations. Excellent communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupport Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯
