TechnicalSupport EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on TechnicalSupport Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities … Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues, solutions … and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technicalsupport or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in … world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a Senior TechnicalSupport Engineer (TSE) to join the TechnicalSupport team. This engineer will work with a globally distributed, fully remote team, using their knowledge and skills from … previous experience and from on-the-job training to handle technicalsupport issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve issues More ❯
Helpdesk TechnicalSupport Engineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk TechnicalSupport Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and client-focused … Helpdesk TechnicalSupport Engineer to join their growing team. This role is ideal for someone with experience in MSP environments who thrives in a fast-paced setting, enjoys working with a broad range of technologies, and excels in client-facing interactions. 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave & sick pay Free on-site … parking Monthly team lunches & social events Onsite facilities - pool table, football table Company laptop provided Career development opportunities - grow your technical expertise and achieve certifications Key Responsibilities Provide client-facing technicalsupport via phone, email, and in person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and manage Windows Servers More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective … first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks … and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupport Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯
TechnicalSupport & pre-Sales Engineer UK As TechnicalSupport & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technicalsupport and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with a flavor … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technicalsupport for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technicalsupport in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯
Job Title: TechnicalSupport Engineer - PowerBI Job Description Join a dedicated team of technology-oriented, customer-obsessed professionals focused on delivering exceptional customer experiences. As a TechnicalSupport Engineer, you will collaboratively and reactively solve customer problems, provide proactive support advice, contribute to product quality enhancements, and create self-help assets. You will manage the … customer experience through phone and web interactions, ensuring solutions are timely and effective. Responsibilities Champion the customer's support journey by providing timely, accurate, and effective solutions. Address and resolve technically challenging and critical problems for customers and partners. Engage with customers through various channels, ensuring concerns are heard, understood, and addressed. Identify and report software bugs and customer … suggestions, advocating for customer needs within the organisation. Act as a liaison to internal development teams, advocating for product enhancements to improve customer experiences. Essential Skills Technicalsupport experience with Power BI, SQL, Azure, MDX, DAX, SQL Server Analysis, SQL Server Reporting. Familiarity with analytics tools such as Tableau, SAS, Qlik Sense, Oracle Analytics Cloud, and MicroStrategy. Additional More ❯
TechnicalSupport Engineer -Electrical, Mechanical & C&I Location - Reading area Package - 36,800 - 49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge … family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a TechnicalSupport Engineer -Electrical, Mechanical & C&I , this role is plant based/hands on with the expectation to support and review, planning, resourcing and creation of SSOW … equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. TechnicalSupport Engineer will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and More ❯
Technical Account Manager, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. An AWS Technical Account Manager is a trusted advisor and cloud operations … architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using … best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from More ❯
