5 of 5 Permanent User Research Jobs in Berkshire

Sage to hire for this role. As a UX Designer at Sage, you'll shape how customers interact with our products by designing intuitive, user centred experiences that meet real needs and business objectives. You'll work across the full design lifecycle - from identifying the right problems to solve … solutions. This could include improving existing features, creating new concepts, or developing entirely new product experiences. Working in multidisciplinary teams, you'll bring together user insights, business requirements, and technical considerations to deliver simple, effective, and scalable design solutions. You'll also contribute to the design ...

product teams within a business area to build and release digital products or services. Product Leads understand the business goals and the high-level user needs for different user groups across the services. Product Leads also understand the organisational and business area strategies, and work with senior leaders … governance in transformation programmes, in line with the organisation’s strategy and objectives.Work with other professions leads and teams across HMRC to promote user-centred and agile ways of working, and to ensure the resourcing model for multidisciplinary teams works effectively. Lead creation of strategic roadmaps, business cases, funding ...

functional and non-functional requirements, maintaining full end-to-end traceability. Apply structured prioritisation techniques such as MoSCoW in line with DSDM principles. Produce user journeys, workflows, and wireframes using tools such as Figma or Miro. Conduct user research activities including observation and contextual inquiry to identify … usability improvements. Translate requirements into structured user stories within Azure DevOps (or similar tools). Define clear, testable acceptance criteria using Behaviour-Driven Development (Given/When/Then). Work closely with the Architect to ensure alignment between requirements and system architecture. Support sprint planning, backlog refinement, reviews ...

business objectives. Lead the development and evolution of agent-facing products that deliver measurable value. Prioritise initiatives using customer insight, operational performance data and user feedback. Work across multiple product teams and all contact channels to identify opportunities, manage dependencies and drive innovation. Translate complex business challenges into practical … change. Strong stakeholder management and influencing skills, with the ability to build relationships and drive decision-making at all levels. Experience using customer insight, user research, operational data and feedback to prioritise product investment and improvements. Strong analytical and problem-solving skills, translating complex business challenges into practical ...

acquisition, retention and seamless digital journeys Defining and delivering product goals including conversion, average order value, NPV and NPS Using data, insight and user feedback to identify opportunities and prioritise improvements Leading a test-and-learn approach using qualitative and quantitative methods (A/B testing, MVTs, user research) Setting and communicating clear roadmaps and OKRs aligned to business and customer needs Monitoring market trends, competitors and partnership opportunities Working collaboratively with commercial, legal, regulatory and support teams to deliver compliant, scalable launches Supporting and developing cross-functional delivery teams and ways of working What ...