Customer Care Technical Support Specialist
- Hiring Organisation
- K2 Recruitment
- Location
- Bicester, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 per annum
knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes … phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset ...