1 of 1 Permanent Customer Service Jobs in Bicester

Our global client is currently seeking a passionate Senior Customer Support Coordinator to provide essential after-sales support and foster strong customer relationships. You’ll collaborate with the sales team to ensure seamless service and drive business growth. This is a 16 month maternity cover contract. Key Responsibilities: Supervise the day-to-day activities of the Customer Support team Ensure accurate processing of orders, quotes, and invoices Resolve customer queries efficiently and professionally Support ERP system development and maintain data accuracy Collaborate with business development managers to drive sales and customer satisfaction Ensure KPIs and business growth targets are met Required Skills & Experience: 2+ years in customer service Experience with ERP and … systems (e.g., Priority, HubSpot) Strong communication, organizational, and problem-solving skills Ability to work independently and with cross-functional teams High attention to detail and professionalism Desirable: City & Guilds Customer Service Level 1 (or higher) GCSEs in English, Maths, and Science Benefits: Company pension Free on-site parking Sick pay More ❯