2 of 2 Permanent Service Management Jobs in Billingham

stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements.* Lead incident, problem, and service management, including triage, root‐cause analysis, vendor coordination, and ensuring timely resolution.* Perform ERP configuration, master data maintenance, interface monitoring, and support change … release, and environment management while maintaining strong data quality and governance.* Drive process optimisation and continuous improvement by mapping current processes, designing future‐state solutions, supporting deployments, and developing automation, reports, and KPIs.* Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation ...

Matthey is seeking an ERP Analyst experienced with AS400/iSeries to enhance business processes and ensure effective service management. You will collaborate with various stakeholders to understand their needs and translate them into functional ERP requirements while supporting continuous improvement initiatives. Key skills include ERP functional expertise, knowledge ...