Service Desk Analyst
birkenhead, north west england, united kingdom
SRMD Ltd
and resolutions accurately Follow up with users to ensure issue resolution and customer satisfaction Requirements: 1–2 years of experience in a similar IT support role Basic understanding of Windows OS, MS Office, and common IT systems Strong communication and problem-solving skills Ability to work in a fast-paced environment and manage multiple tasks Preferred: ITIL Foundation certification More ❯
Posted: