IT Service Delivery Analyst
- Hiring Organisation
- Downing
- Location
- Birkenhead, Merseyside, UK
- Employment Type
- Full-time
Downing colleagues located across multiple sites. Respond to and resolve IT incidents, problems and requests. Working with support providers as appropriate. Implementing server and network changes to build more resilient systems. Assisting and training staff in use of end-user computing (EUC) and Microsoft stack technologies, helping them … Knowledge & Experience Experience working in an entrepreneurial business delivering IT services. Technical knowledge of EUC support and administration. M365 and SharePoint administration experience. Windows Server administration experience. Understanding of network devices including switches, routers and firewalls. A forward thinking and proactive approach to create secure ...