Birmingham, Manchester, Reading Posted Date 14-May-2025 Ref # 66544 Are you passionate about building seamless, intuitive contact centre experiences using AWS and Amazon Connect? We're looking for an Amazon Connect Engineer to join our development team, playing a pivotal role in shaping the customer and … colleague journey through innovative voice and digital channels. Our Contact Centre has recently migrated from Cisco to Amazon Connect, and we're now scaling our capability to deliver smarter, automated, and more efficient service solutions. If you're ready to take ownership of intelligent interfaces and enjoy hands-on … cloud engineering, this role is for you. What You'll Be Doing: Building and customising contact flows, queues, and routing profiles in Amazon Connect. Developing conversational interfaces with Amazon Lex for voice and digital support. Integrating Amazon Connect with AWS services (Lambda, Lex, DynamoDB, S3, API Gateway More ❯
Birmingham, West Midlands (County), United Kingdom
Syntax Consultancy Ltd
Public Sector. Key skills & experience: Ideally experience with a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an AWS-based cloud solution, with an emphasis on best practice cloud security. Good experiences in Windows and Linux More ❯
Atlassian tools (e.g., Jira, Confluence ) Working with open-source databases like PostgreSQL and cloud platforms, particularly AWS (EC2, SQS, RDS, DynamoDB, S3, Route53, KMS, CloudWatch) Agile methodologies (Scrum, Kanban) and modern development practices like TDD and BDD Essential: Java 17+, Spring Boot, Spring Data JPA, Spring Integration, Spring Batch More ❯
Birmingham, West Midlands (County), United Kingdom
Syntax Consultancy Ltd
Atlassian tools (e.g., Jira, Confluence ) Working with open-source databases like PostgreSQL and cloud platforms, particularly AWS (EC2, SQS, RDS, DynamoDB, S3, Route53, KMS, CloudWatch) Agile methodologies (Scrum, Kanban) and modern development practices like TDD and BDD Essential: Java 17+, Spring Boot, Spring Data JPA, Spring Integration, Spring Batch More ❯
need to have experience in all of the below skills, but must be willing to learn and upskill AWS (EC2, ECS, RDS, S3, IAM, CloudWatch, VPC, etc.) Terraform, Vagrant for infrastructure provisioning Jenkins, Git, Jira, Confluence, ServiceNow Linux (Amazon Linux 2023), Docker Monitoring: Prometheus, Grafana Mail: Postfix, Dovecot More ❯
need to have experience in all of the below skills, but must be willing to learn and upskill AWS (EC2, ECS, RDS, S3, IAM, CloudWatch, VPC, etc.) Terraform, Vagrant for infrastructure provisioning Jenkins, Git, Jira, Confluence, ServiceNow Linux (Amazon Linux 2023), Docker Monitoring: Prometheus, Grafana Mail: Postfix, Dovecot More ❯
maintaining AWS-based cloud solutions with a focus on security, using AWS technologies such as EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS. Provisioning infrastructure using Terraform and VMs with tools like Vagrant. Managing a 24x7 uptime AWS environment with automation and configuration management tools. Implementing … scripting and automation using Shell, Python, PowerShell, Perl, or Java. Utilizing Jenkins and Groovy scripts for pipeline management. Working with Docker containers and Amazon Linux 2023 AMI. Monitoring systems with tools like Grafana, Alert Manager, Prometheus, and Node exporter. Managing incident and change processes using Git, Jira, Confluence, and More ❯
IT Projects for the Public Sector. Key skills & experience: Good experience with AWS technologies (e.g., EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an AWS-based cloud solution, with an emphasis on best practice cloud security. Provisioning infrastructure using Terraform and VMs … skills (e.g., Shell, Python, PowerShell, Perl, JAVA) and automation skills. Thorough knowledge of Jenkins and pipeline using Groovy script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow More ❯
IT Projects for the Public Sector. Key skills & experience: Good experience with AWS technologies (e.g., EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an AWS-based cloud solution, with an emphasis on best practice cloud security. Provisioning infrastructure using Terraform and VMs … skills (e.g., Shell, Python, PowerShell, Perl, JAVA) and automation skills. Thorough knowledge of Jenkins and pipeline using Groovy script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow More ❯