1 to 2 of 2 Permanent Applications Support Jobs in Birmingham with Remote Work Options

Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England who can join our global Service Desk team to provide top tier service to our clients. This role will be working … you will enjoy the following benefits: Career development and learning opportunities Company bonus/incentive Flexible working arrangements Access to wellbeing and safety support services On your first day, you should be able to: Support multiple client engagements simultaneously, Responsible for resolving all support tickets received from customers within the agreed SLA times and creating and updating support documentation, Collaborate with other support teams present globally, Interact with customers directly and deliver on time, Evaluate, prioritize, and provide technical support for incoming requests made via telephone more »

Application Support Analyst/Developer This is a great opportunity to join a development team in a role covering both application support and development. This person will handle day-to-day queries and issues relating to software applications managed and developed by the team. You … will rotate through the different teams to gain a broad understanding of all the applications that the business manage and maintain. You will collaborate with the Development Team and Lead Developer to ensure that issues are resolved and fully tested before delivery. This is a home based role - a … frame Triage incident requests Fix incident requests Deal with Ad Hoc Data Requests Deal with Report Requests Respond to general user queries relating to applications we manage and develop Skills/Abilities Understanding and assessing requirements Proven team player Good communication skills Delivery focused Agile Methodologies This is a more »