13 of 13 Permanent Change Management Jobs in Birmingham

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM best … practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management ...

Change Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Change Lead to take ownership of the change enablement practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, responsible for protecting service stability … while enabling teams to deliver change safely and efficiently. You will establish proportionate, risk-based governance that supports faster engineering delivery without compromising operational control. Working across Engineering, Platform, SRE, QA, Product, Infrastructure & Cloud, Service Transition and the Service Desk, you will ensure changes are properly assessed, approved, scheduled ...

Legal Services organisation. This role will oversee multiple interconnected projects and workstreams, ensuring that business objectives are achieved through effective planning, governance, stakeholder management, and execution. The role focuses on coordinating transformation initiatives that include change management, workflow optimisation, technology implementations, systems integrations, product release management, and organizational change activities. The Portfolio Manager will work closely with Legal Services, Product Management, Engineering, Operations, and Internal and External Business Stakeholders while providing leadership and support to Project Managers responsible for delivering individual projects. This position plays a critical role in ensuring programmes are delivered ...

summary Help us deliver the digital changes that make a difference across UHB. We are looking for a proactive, organised and enthusiastic Business Change Support Officer to join our Digital Healthcare Business Analysis and Change Management (BACM) team. You will play an important role in keeping … portfolio of digital change moving, supporting the coordination and triage of requests, tracking progress, organising key meetings and activities, and ensuring high-quality documentation and governance. A unique aspect of this role is the opportunity to directly support the Chief Clinical Information Officer (CCIO) and Chief Nursing Information Officer ...

experienced Configuration Manager with a background in rail, infrastructure, civil engineering, construction, or major capital projects. This role is focused on the configuration management of physical railway assets, engineering designs, BIM models, and construction deliverables, ensuring that all project information remains controlled, traceable, and compliant throughout the asset lifecycle. … Please note that this is an engineering and infrastructure-focused position and is not an IT or software configuration management role. The Configuration Manager plays a critical role in ensuring that the track slab system is delivered in accordance with approved designs, standards, and requirements, while maintaining strict control ...

communication and support throughout transformation projects. Collaborate effectively across operational, commercial and technology teams. Promote a culture of ownership and accountability. Support colleagues throughout change programmes. Operational Excellence Lead end-to-end POS and payment terminal replacement projects. Conduct site discovery and requirements gathering activities. Understand and document operational … payment processing ecosystems and payment supply chains. Knowledge of PCI DSS requirements. Understanding of network infrastructure requirements for POS and payment devices. Knowledge of change management and business engagement practices. Skills Excellent stakeholder management skills. Strong communication and presentation skills. Ability to engage confidently with senior leaders ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability … continual improvement of Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … safety and performance of the technology supporting our Strategic Road Network. You will work across a diverse range of operational technology systems, managing configuration, change, testing and troubleshooting within a complex, safety-critical environment. Working closely with operational teams, technical specialists, suppliers and stakeholders, you'll ensure configurations ...

storage, networking and security components. Use Azure DevOps, YAML and PowerShell to automate software deployment and configuration activities Support infrastructure upgrades, migrations and technical change projects Provide 3rd line and escalated technical support for complex customer incidents. Produce high-quality technical documentation including deployment guides, HLDs, LLDs, DR documentation … working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work in the UK Desirable Skills ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Manager is responsible for overseeing the delivery, governance, and continual improvement … Identity and Access Management (IAM) services across the organisation. The role ensures user and system identities are validated, authorised, and managed in line with security policies, regulatory requirements, and organisational objectives, ensuring the right people and systems have the right access to the right resources at the right time. ...

CloudWatch. Configuring, monitoring and troubleshooting Cisco switches and routers, ensuring network availability and performance. Administering and supporting Google Workspace, including user management, security policies, groups, Drive and Gmail. Responding to and resolving infrastructure incidents and service requests within agreed SLAs. Implementing technical changes in line with established change management processes. Proactively monitoring infrastructure performance and capacity and addressing potential issues before they impact the business. Providing 2nd/3rd line technical support across the wider infrastructure environment. Participating in a 24/7 out-of-hours on-call rotation for critical infrastructure incidents. About ...

HiBob implementation, enhancement, and optimisation projects. Manage full project lifecycles from discovery through to deployment and benefits realisation. Deliver multiple cycles of system change, upgrades, releases, and continuous improvement initiatives. Support migration from legacy HR systems into HiBob, ensuring data integrity and business continuity. Coordinate HR, Technology, Data … migration, validation, and reconciliation activities. Maintain project governance including plans, RAID logs, budgets, and executive reporting. Drive user adoption through effective communication, training, and change management. Essential Experience Proven delivery experience with HiBob implementations or HRIS transformation programmes. Experience managing multiple cycles of system change within complex organisations. ...

model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide proactive management and incident response across infrastructure, cloud and modern workplace services. As a Systems Engineer within our 24x7 Operations function, you will be a capable … with ITIL processes and operational standards. Carry out patching, backup checks, endpoint updates and configuration tasks using defined runbooks and tooling. Use monitoring, event management and CMDB data to support effective triage and resolution activities. Maintain accurate and timely updates within ServiceNow, ensuring tickets, changes and configuration items ...