the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly … privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end … internal and/or external) functions: Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement. Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design: Collaborating with internal More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Counter Terrorism Policing
your experience to problem-solve and identify the cause. As a senior member of the team, you'll also take on some additional tasks: implementing an ITIL-aligned Application Management strategy and mentoring junior analysts. In effect, you'll be a subject matter expert, tackling escalations and developing our talent. As you work, you'll be learning new IT … and MS-SQL databases A point of escalation for all Application related issues within the Application Support team. Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards route cause analysis. Ensuring the entire application estate aligns within Application … and systems administration principles. Responsible for monitoring, automating, and improving the operational aspects of software systems, including incident response, capacity planning, and performance tuning Understanding of ITIL process, incident management, changemanagement and problem management including working to strict SLAs. Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Burman Recruitment
that underpin academic libraries and research infrastructure. About the Role You'll provide hands-on support, implementation, and improvement of a suite of specialist applications - including systems for library management, access control, and institutional repositories. You'll work closely with service owners, IT colleagues, and academic stakeholders to ensure excellent service delivery, effective incident resolution, and robust change … Key Responsibilities Provide day-to-day application support across a range of digital services. Diagnose, resolve, and escalate incidents in line with SLAs. Drive continuous improvement through service review, changemanagement, and strategic enhancements. Design and execute test plans, support release and deployment activities. Collaborate on system upgrades, migrations, and integration projects. Contribute to service governance (e.g. data … aspects of work. Essential Experience & Skills Solid experience supporting enterprise applications - ideally in a library, academic, or public sector setting. Knowledge of Library IT systems such as: Alma (Library Management System) Primo (Resource Discovery) EPrints (Institutional Repository) Sentry (Access Control) Strong technical skills including SQL, Python, XML , and working within Linux environments . Familiarity with protocols and standards such More ❯
TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a dynamic … Analyzing and resolving application issues Debugging code and identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in changemanagement Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND … in development or production environments Proficiency in Java or Python, Shell script, Linux, SQL, Sybase ASE/IQ Ability to read and debug code Experience in software release and changemanagement Strong communication skills OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE) Financial services industry experience Knowledge of Fixed Income products Degree in Computer Science ABOUT GOLDMAN SACHS At More ❯
/SR188 Completion of the relevant section of the DID Submitting completed Design Packages for Design Compliance Audit Ensuring all design changes are managed in accordance with the design changemanagement process defined as per NG Attending Design Review meetings (DRMs) and Hazard review meetings (HRMs) as required Review and certify the design packages and issue the DCAAR … and its architecture Participate in technical discussions with customers and suppliers, handle site queries and take necessary actions up to as-built documentation Secondary engineering budget, schedule, forecast, risk & changemanagement activities. Secondary engineer of large and complex EHV/HV Air & Gas Insulated Substation (AIS & GIS) projects in UK. Technical solutions Provide technical solution for substations comprising … Fluency in English - both written and spoken About Linxon Shaping energy solutions to empower sustainable connectivity. We combine Hitachi Energy's deep technological knowledge and Atkins Realis's project management expertise to create a company dedicated to substations - we are Linxon. Linxon's vision is to deliver the best market offering for turnkey substation projects through world-class power More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save … the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Are you passionate about transforming workplace services for the future? We are offering an exciting opportunity to … join a high impact team as a Senior Project Manager, where you will lead projects leveraging Planon Integrated Workplace Management System (IWMS) platform to revolutionise workplace management. As part of this role, you will be at the forefront of deploying cutting-edge technologies like Digital Twins, Building Information Modelling (BIM), and Internet of Things (IoT) solutions. Your leadership will More ❯
IT Change and Configuration Analyst (5477) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses … else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role Working as a IT Change Analyst, you'll be responsible for providing the appropriate level of Service Assurance governance by assisting in the management of the day to day operational activities relating to … ChangeManagement and overall Governance. You'll ensure that the integrity of the live environment is protected, and any risks are understood and mitigated against. There will also be the opportunity to be involved and assisting the running and reporting on other ITIL Service Management processes such as Release, Asset Management, Incident, Request and Problem Management. More ❯
clients. This is a strategic, consultative role where you'll help shape customer value propositions, support business growth, and drive digital transformation. Key Responsibilities; Collaborate with Customer Solutions, Account Management, and Commercial teams to design and present compelling supply chain solutions for key clients and prospects. Actively support strategic bid processes (RFIs, RFQs, RFPs), ensuring that solution designs meet … customer requirements and position the business as a value-driven partner. Lead the project management of solution development, from initial qualification to value proposition delivery and execution. Conduct demonstrations of the company's supply chain technology products, gathering feedback to support continuous improvement. Identify new feature requirements and support the evolution of digital supply chain tools and platforms. Use … continuous improvement, working closely with internal teams to drive operational excellence. Skills and experience; Proven experience in supply chain, logistics, or freight forwarding, ideally in a solutions, consultancy, project management, or implementation role. Strong communication and influencing skills, comfortable engaging with clients at all levels including senior leadership. Experience managing or supporting strategic sales processes (RFx, solution design, value More ❯
Select how often (in days) to receive an alert: Location: UK - Hatfield, UK - Birmingham, UK - London, UK - Manchester Job-ID: 214362 Contract type: Standard Business Unit: Project Management Life on the team We are currently recruiting a Project Coordinator, where you'll be a vital part of our Projects & Programmes Practice. You'll work alongside experienced Project Managers to … ll gain exposure to the full project lifecycle and play a hands-on role in bringing customer outcomes to life. This is a great opportunity to develop your project management career within a collaborative, fast-paced environment, while working with a wide range of teams across the business-including Consultancy, Engineering, and Service Management. What You'll Do Support … arrange meetings, and ensure timelines are met Maintain Project Documentation: Keep control logs, registers (risks, issues, changes), and governance reports up to date and stored correctly Assist with Financial Management: Help track budgets, support forecasting, and contribute to monthly financial reports (PFRs) using internal tools like PEAT Enable ChangeManagement: Raise and track change requests, and More ❯
About the role Zellis seeks to appoint a Director to lead our Management Consulting offering, reporting to the Director of Value Creation Services. The successful individual will be responsible for leading a team of management consultants, as well as customer management, and delivery of strategic consulting engagements across our three segments - strategic and enterprise, mid-market and … public sector. The role will also include driving the growth of the Management Consulting offering. A highly external facing role, which will lead virtual teams, on an engagement-by-engagement basis, to deliver the outcomes committed to the customer. The types of projects they will be delivering cover all aspects of HR, reward, payroll and workforce management; Leading … strategy development workshops (e.g. payroll strategy and technology strategy) Creating business cases for change Reviewing the internal operations of the customer, making recommendations for improvements and leading the implementation of these (e.g. operating model and process redesign) Organisation readiness during an implementation (e.g. changemanagement) and BAU improvements (e.g. business case development for new modules and internal More ❯
Birmingham, West Midlands, England, United Kingdom
ITOL Recruit
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
Birmingham Women's and Children's NHS Foundation Trust
teams, and liaise with internal and external stakeholders to ensure the Taurus system meets the evolving needs of our staff and patients. Main duties of the job o Line management and leadership of a team of Lead Application Analysts in the design and build team across Taurus in the designated area. This will include recruitment, PDRs, performance management … happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. Person Specification Qualifications Essential Educated to master's level or equivalent experience Qualification in ChangeManagement or equivalent experience PRINCE2 Practitioner level or equivalent project management qualification or experience Desirable Epic Certification or other EPR configuration qualification. (Equivalent to a postgraduate qualification … complex, strategic projects or areas with complex working practices Experience of line-managed staff, including performing appraisals Previous NHS experience Experience of supporting the delivery of benefits and changing management in a healthcare setting Analytical and Judgement Skills Essential Excellent analytical skills and knowledge of budget management, business case development, financial planning and benefits realisation Exceptional analytical and More ❯
Birmingham, West Midlands (County), United Kingdom
SoCode Limited
the client, internal teams, and third-party vendors Translate business requirements into technical specifications Oversee UAT, training, and post-go-live support Ensure best practices in project delivery and changemanagement Requirements Proven track record delivering Dynamics 365 Business Central (or NAV) projects Strong understanding of ERP systems and project management methodologies Excellent communication and stakeholder managementMore ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Clearwater People Solutions
a DevOps setting. Strong knowledge of Kubernetes (AKS) and Docker. Familiarity with Azure hub/spoke architecture, networking, IDAM, and security best practices. Knowledge of ITIL processes (release, deployment, changemanagement). Excellent communication and problem-solving skills, with the ability to influence and lead when required. If you're an Azure specialist passionate about automation, security, and More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
user base that depends on consistent, high-quality digital services. Working within a highly regulated and fast-paced healthcare environment, this role will require someone with strong technical service management expertise but also a clear understanding of the unique demands and pressures of delivering IT services in a clinical or patient-focused setting. Key Responsibilities: Monitor IT services against … coordinating with technical teams to ensure swift resolution and minimal disruption to users. Lead and support continuous service improvement initiatives within the IT department. Play a key role in changemanagement processes, ensuring minimal disruption to clinical operations. Liaise with clinical and non-clinical stakeholders to ensure IT service delivery aligns with operational needs. Identify and manage service … risks and escalate critical issues to senior leadership when required. Candidate Requirements: Demonstrable experience in an IT service delivery or service management role, ideally within a healthcare setting (NHS or private health services highly desirable). A working understanding of ITIL frameworks and principles. Strong communication and stakeholder engagement skills, particularly within operational or clinical environments. Experience managing incidents More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Pertemps Network Group
confidence to engage stakeholders at every level—from boardroom to field teams. The Role: Take full ownership of the business systems function, acting as the central point for all change, development, and improvement initiatives. Shape and manage the systems roadmap, aligning technology with operational and commercial goals across a multi-entity, multi-location group. Build strong, proactive relationships with … through process automation, reporting improvements, or system integration. Desirable Skills & Tools: Platforms: Sage 200, JobLogic, ERP/CRM/MIS tools Tech: SQL, SSRS, Power BI, API integrations Disciplines: Changemanagement, agile delivery, workflow automation Experience: System supplier evaluation, cross-functional project delivery, stakeholder engagement Knowledge of: Procurement, finance, payroll, and field based operations This Role Is For … You If You: Enjoy leading systems-led change from within the business—not from the sidelines. Have the credibility and communication skills to influence senior leadership and engage local teams with equal effectiveness. Can balance strategic thinking with the detail required to deliver real operational improvements. Want to work in a role where systems, people, and process all matter More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
T2M Resourcing
critical engineering services business to help them to recruit a Project Manager. As a Project Manager, you will be responsible for coordinating the successful rollout of Simpro (field service management software) across the organisation. Working cross-functionally, you'll act as a key facilitator between leadership, business units, vendors, and end users—ensuring alignment, clarity, and timely delivery at … every stage. As a Project Manager your responsibilities will include: Oversee the implementation and integration of the Field Service Management Software system, Simpro. Identify and mitigate project risks, issues, and dependencies, maintaining comprehensive RAID logs. Organise and document project meetings, ensuring clear communication and tracking of actions and milestones. Provide clear and regular updates to stakeholders on timelines, risks … and progress. Oversee changemanagement activities and encourage user adoption through training and support. Monitor project performance and produce regular reports for senior leadership. Drive user engagement throughout the transformation journey. Requirements to be a successful Project Manager: Experience in delivering FSM/CRM/ERP implementation projects; familiarity with Simpro or comparable systems such as BigChange or More ❯
and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion. Job Description Role Join the AFC and Compliance TDI (Technology, Data and Innovation) team delivering change within a regulatory landscape. Ability to work with business and technology teams to analyse current processes, gather requirements and drive delivery of strategic solutions. This domain expert needs 10+ … and Experience Looking for 10+ years overall experience and 5+ years working as a Product Owner/Business Analyst in an Anti-financial crime background. Strong experience in the Changemanagement and AFC, KYC, Regulatory reporting landscape. Hands-on experience with Agile/Scrum and tools like JIRA and Confluence Excellent stakeholder engagement skills across tech and business More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
to); Ensure stable and reliable network services Day-to-day network performance monitoring Network troubleshooting and fault analysis; hardware troubleshooting and repair Provide Network Support that includes operation and changemanagement across all aspects of the network Application of configuration changes via our change control systems and processes Network design activity, including HLD, LLD documentation and subsequent More ❯
West Midlands, Birmingham, West Midlands (County), United Kingdom
SF Recruitment
to); Ensure stable and reliable network services Day-to-day network performance monitoring Network troubleshooting and fault analysis; hardware troubleshooting and repair Provide Network Support that includes operation and changemanagement across all aspects of the network Application of configuration changes via our change control systems and processes Network design activity, including HLD, LLD documentation and subsequent More ❯
commercial background Previously worked in Civil/Demolition sectors Chartered or working towards chartership Roles & Responsibilities: Preparation of valuations/applications for payment Preparation of cost reports for clients Management of subcontract and material procurement schedules Administration of subcontractor/supplier accounts Contract administration, including changemanagement and maintaining associated registers Along with a lucrative salary, the More ❯
Analytics , you will architect a modern data ecosystem that empowers smarter customer engagement, sharper inventory moves, and accelerated business growth. This is a rare opportunity to lead enterprise-level change at scale-connecting data, people, and platforms to deliver measurable impact. Benefits & Extras Executive-level role with significant influence on company direction Opportunity to modernize legacy systems and build … like Snowflake, Databricks, and FiveTran and legacy systems Strong communication skills with the ability to influence at all levels Proven leadership within matrixed or multi-departmental teams Background in changemanagement and organizational transformation Retail industry experience is a plus, but not required INDIT firstName lastName Email Address Phone Number Attach Resume Accepted file types: pdf, doc, docx More ❯
Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident Follow major incident process Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. … improve detection capabilities. Generate detailed reports on emerging threats, attack trends, and security posture improvements. Monitored and analysed security logs from SIEM platforms to identify suspicious activity. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Own the development and implementation of SOC Use Cases Evaluate new security technologies and … recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident More ❯
deep understanding of data, opportunities, and challenges. Recent experience and current understanding of the state of knowledge and thought relating to digital, data, technology expertise, combined with project and changemanagement for digital energy. Proven track record of business development, winning and delivering high quality advisory work for clients in digital energy Demonstrated ability to identify, form and More ❯
scripting, creating Snort rules, or other log-searching query languages and methods. Must be confident to handle common security incidents independently. Must have good understanding of Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Education Requirements More ❯