Client Service Delivery
- Hiring Organisation
- Accenture
- Location
- Birmingham, England, United Kingdom
opportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced … Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft Experience in stakeholder and client management Financial management, cost optimisation, and business case development experience Understanding of data protection, compliance, and security controls Set yourself apart: You will have a culture of learning ...