6 of 6 Permanent Customer Engagement Jobs in Birmingham

Thought Leadership – Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication – Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‐technical audiences. Qualifications 12+ years … Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI‐driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions ...

User Compute (EUC) solutions across Microsoft, Apple, and Android ecosystems. Deliver complex endpoint management solutions (design, implementation, enrolment, policy configuration, application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft ...

have built an inclusive and welcoming environment, for everyone.* Lead and Manage Projects: Oversee data migration projects, design robust solutions with integrated reconciliation processes.* Customer Guidance: Assist clients in understanding and selecting the appropriate tools for their data migration needs.* Innovate and Drive Value: Develop new value propositions … core requirements and competitive advantage.* Global Project Delivery: Collaborate with Capgemini consultants in the UK and internationally to deliver projects on time and meet customer expectations.## **Your Skills and Experience*** Leadership in Data Migration: Skilled in managing and leading data migration teams.* Capability Building: Experience in developing capabilities within ...

experiences across a growing online platform. This is a fantastic opportunity to join a fast moving team where you'll have genuine influence over customer journeys, website experience and digital optimisation initiatives. The Opportunity You'll play a key role in improving and evolving web experiences, creating intuitive journeys … that not only look great but also drive performance. Working closely with ecommerce and wider business teams, you'll support projects focused on usability, customer engagement and conversion improvements. Key responsibilities include: * Designing user journeys and web experiences across landing pages, navigation and digital features * Creating wireframes, prototypes ...

seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career … project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead ...

responsive digital experiences tailored to different user behaviors and devices using automation tools. Integrate AI-based solutions such as chatbots, recommendation systems, and automated customer interactions. Monitor and improve digital solutions through AI-driven analytics, insights, and predictive performance optimization. Conduct testing, quality assurance, and continuous improvement using intelligent … Focus on delivering scalable, data-driven, and user-centric web experiences powered by artificial intelligence. Develop and implement AI-driven content generation, personalization, and customer engagement strategies. Ensure digital solutions meet business objectives, technical requirements, security standards, and user expectations. #J-18808-Ljbffr ...