and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful … through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf … of the Practice, the activities required to create a solution based on a set of customerrequirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for More ❯
Intruder Alarms (particularly Galaxy), CCTV, and Access Control Participating in a 1-in-5 out-of-hours standby rota Ensuring all installations and maintenance meet current compliance standards and customerrequirementsRequirements: Essential: Proven experience with Galaxy Intruder Alarm systems Strong working knowledge of Access Control and CCTV systems Full, clean UK driving licence Valid CSCS or More ❯
media content and innovative service solutions that inspire customers around the world Job description: Salary: £37,000.00 Location: Hams Hall Hours: 40 hours per week, Monday to Friday The Customer Service Delivery Manager is a critical position within our Key Account Management structure that reports into the Key Account Manager. It encompasses a multitude of tasks involved in customer management and operations to ensure the efficient and effective execution of customers' business. The role is responsible for coordinating all activities relating to customer management tasks and ensuring proper execution in key responsibilities and deliverables. Your tasks Overseeing the daily operational performance and KPI achievement for your customer includes: Managing inbound/outbound deliveries, returns, and the … progress any ad hoc operational and transport requirements. Point of contact for internal and external escalations where you will recognise, investigate, resolve, and communicate queries in line with the customer SLAs. Manage operational and transport performance for launch events or continuous improvement projects. Analyse data for KPI reports and provide written investigation results and corrective action plans Manage the More ❯
Longbridge, City and Borough of Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Kerv Digital
Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯
A Pre-Sales Support Engineer provides technical expertise to the sales team, external partners and potential customers during the sales process. They bridge the gap between technical capabilities and customer needs, helping to qualify leads, demonstrate solutions, and address technical inquiries. Key Responsibilities: • Technical Expertise: Providing in-depth knowledge of products or services, understanding customerrequirements, and More ❯
Birmingham, West Midlands, England, United Kingdom
Nextech
Job Title: Pre-Sales Engineer - Networking SolutionsLocation: Birmingham (Hybrid)Salary: £35,000 Role Overview This role is ideal for an energetic, customer-focused Pre-Sales Engineer with hands-on experience in networking and data centre technologies . You'll work closely with internal sales teams and channel partners to understand technical requirements, design tailored solutions and promote key … configuration under supervision. Technical Engagement & Pre-Sales Support Support sales teams with technical discovery and requirement gathering. Assist in delivering product demos, presentations, and proof-of-concepts. Help translate customerrequirements into technical specifications and basic BOMs. Liaise with vendors and distributors to confirm solution compatibility and standards compliance. Vendor & Product Enablement Maintain awareness of vendor products and … updates (e.g., HPE, Aruba, Cisco, Dell, Fortinet, VMware). Assist in setting up demo environments for internal use and customer demonstrations. Support senior engineers in internal knowledge sharing and training sessions. Collaboration & Project Handover Work with post-sales engineers to ensure smooth handover of solutions. Contribute to configuration guides, deployment templates, and basic documentation. Assist in building reference architectures More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Must have experience working in Tech and … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customerrequirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Must have experience working in Tech and … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customerrequirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fortis Recruitment Solutions
full hardware product lifecycle from concept through to verification and production support. Collaborating closely with systems, software, and mechanical engineers, youll ensure all hardware designs align with business and customer requirements. Your leadership will empower a high-performing electronics team delivering cutting-edge solutions across a variety of challenging projects. The Hardware Engineering Manager operates within the framework set … in Electronics or Electrical Engineering (or equivalent). Proven track record in hardware design and engineering management within complex product environments. Strong understanding of the hardware development lifecycle , from requirements through to validation. Skilled in leading multidisciplinary teams to deliver against technical, cost, and schedule targets. Expertise in electronics circuit design using schematic capture tools (e.g. Cadence, Mentor Graphics More ❯