4 of 4 DemandTrendPermanent Customer Requirements Jobs in Birmingham

media content and innovative service solutions that inspire customers around the world Job description: Salary: £37,000.00 Location: Hams Hall Hours: 40 hours per week, Monday to Friday The Customer Service Delivery Manager is a critical position within our Key Account Management structure that reports into the Key Account Manager. It encompasses a multitude of tasks involved in customer management and operations to ensure the efficient and effective execution of customers' business. The role is responsible for coordinating all activities relating to customer management tasks and ensuring proper execution in key responsibilities and deliverables. Your tasks Overseeing the daily operational performance and KPI achievement for your customer includes: Managing inbound/outbound deliveries, returns, and the … progress any ad hoc operational and transport requirements. Point of contact for internal and external escalations where you will recognise, investigate, resolve, and communicate queries in line with the customer SLAs. Manage operational and transport performance for launch events or continuous improvement projects. Analyse data for KPI reports and provide written investigation results and corrective action plans Manage the More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Key Responsibilities Lead and manage the full … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

involve being on hand for the sales team to provide them with technical support during the sales process, carry out site surveys to ensure all aspects of the customers’ requirements are met and the solution proposed technically fits the environment, and specifying the correct amount of labour required to carry out the installation successfully. An element of project management … are carried out to a high standard and handed over to the client in a professional manner. Main Tasks and Responsibilities: Design and commission Audio-Visual solutions to meet customer requirements. Producing an equipment list of everything required for the solution specified. Produce schematics and technical documentation. Attending meetings with business development managers, acting as a technical expert Program … area, salary is £50k-£55k doe, plus car and benefits. Your skills and experience • Minimum of 2 years in a similar role. • Minimum of 2 years working in a customer facing role. • Good knowledge of AV technologies, including VC and UC. • An ability to communicate technical information to non-technical staff across all levels in a way that is More ❯

have a strong systems engineering background, ideally from the EV, Automotive or Electronic OEM industries. Responsibilities for the Senior Systems Engineer - R&D will include: Working with and collating customer requirements. Acceptance, decomposition, and management of customer requirement specifications. Where the company's acceptance may require multiple stages of evaluation to develop a concept through system modelling and … simulation Defining the product requirements – Including System, Legislative, Functional & Safety. Gain customer acceptance of any deviations/compromises to meet customer prioritisation of requirements. Creating architectural designs and managing interfaces between subsystems, and creating performance metrics to measure the definition of done. Create specifications and execution of tests to verify that both the proposed and implemented solution … s) meet the customer's requirements. Skills & Experience – Senior Systems Engineer - R&D: Proven experience in System design and analysis, Requirements, Architecture creation, component decomposition, and management of requirements. Proven experience in Documentation and Specification: Writing detailed specifications for systems and components. Proven experience in system analysis techniques for fault detection, by performing & supporting the development of System More ❯