2 of 2 Permanent Customer Service Advisor Jobs in Birmingham

Customer Service/Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service/Technical Support Advisor to join their growing team based … Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps ...

standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times … personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate ...