2 of 2 Permanent IBM Notes Jobs in Birmingham

up as per procedures. Execute service requests in the ticketing system according to SOPs. Perform basic L1 troubleshooting for issues related to desktops, networks, printers, Active Directory, O365, Lotus Notes, and email. Update incident management system with relevant incident details. Proactive problem management experience is advantageous. Ensure resolution of incidents/service requests within SLA, escalate unresolved issues More ❯

Government or Financial Services 7+ years’ experience of D365 CRM and hands-on skills with ETL tools. Desirable Experience Migration of data from Salesforce, Care NG, Raisers Edge, Lotus Notes, dotdigital, Hubspot, Faststats, Enthuse, GoFundMe, Everyday Hero, Memory Giving, PayPal, World Pay, Gift Aid processors, JustGiving ETL/ELT best practice approaches to monitoring and error-handling Writing More ❯