2 of 2 Permanent IT Support Technician Jobs in Birmingham

Job Title: IT Support Technician Location: Birmingham Salary: up to £30,000 We are supporting a scaling professional services organisation in Birmingham with the hire of an IT Support Technician. You’ll be the first point of contact for resolving technical issues and providing responsive support across multiple departments. This is a fantastic opportunity … for someone eager to grow their IT career in a supportive, fast-growing company with plenty of room to develop and learn. The Role: Provide first line support for IT issues, including hardware, software, and network problems Set up and maintain computers, software, and other tech equipment Handle support tickets, making sure issues are solved quickly … and efficiently Assist with IT projects and system upgrades as needed The Candidate: Good understanding of Windows, Microsoft Office, and basic networking Skilled at quickly identifying and fixing IT problems Strong communication and customer service skills The Package: Base salary: up to £30,000 Private Medical Insurance Income Protection Life assurance 25 days annual leave More ❯

and supported wide-ranging solutions, with a positive impact, to hundreds of businesses and individual. Their mission is to become a market leading managed service provider and a trusted IT partner. They are looking for a technician who wants to gain exposure and experience with a growing IT support company. The chosen apprentice will receive on … the job learning with support from an experienced IT team. KEY DUTIES – Logging and updating tickets on the IT ticketing system Installing, configuring and Troubleshooting OS and Hardware Configuring new user accounts and making sure the end user is satisfied Repairing equipment and replacing parts Managing stocks of equipment, consumables and other supplies Administration duties in line … with the daily checks Provide customer training where required Logging and updating tickets on the IT ticketing system Liaising with third parties to arrange appointments and external support Ensure IT policy and procedures are adhered to maintain the integrity of the MDU network CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication More ❯