15 of 15 Permanent ITIL Jobs in Birmingham

IT Support Analyst

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
Support with project tasks IT Support Analyst: Experience Build, Deploy laptops, desktops, mobile phones Microsoft 365, Team, Outlook Windows 10/11 User administration ITIL or Service Desk workflows The permanent role for an IT Support Analyst will pay a salary up to £30,000 with a hybrid working from ...

Change and Release Manager

Hiring Organisation
Oscar Associates (UK) Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
impact which will be imperative to the business. Requirements 4+ years' experience in Change and Release Management within an Enterprise environment Proven experience utilising ITIL )ITIL v4) AWS Infrastructure experience Proven experience managing complex, multi-team technical changes with minimal disruption Excellent communication, stakeholder management and problem-solving skills Experience ...

Service Desk Support Manager – Birmingham/Hybrid

Hiring Organisation
Arden Resourcing Limited
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
product development, technology adoption and service innovation. · Analyse service trends and identify improvements to boost profitability and customer success. Desirable · Formal qualifications such as ITIL or PRINCE2 · Experience presenting service and performance data to senior stakeholders · Cyber Security best practices Essential Experience · Proven background as a support desk lead ...

Asset Manager

Hiring Organisation
Telent Technology Services Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing ...

Band 7 Senior Network Operations Engineer

Hiring Organisation
University Hospitals Birmingham NHS Foundation Trust
Location
Birmingham, B15 2TH, United Kingdom
Salary
£47810.00 to £54710.00
knowledge and or IT industry qualification (e.g., Cisco or IT specialist certification) acquired whilst employed in an IT role at a large organisation. Desirable * ITIL Foundation or Practitioner * Recognised Networking qualification such as Cisco CCNA. * Cyber Security related qualification/cert or 5 years' experience working on network security platform ...

Strategic Bids Architect

Hiring Organisation
Reed Technology
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£85000 - £110000/annum company car and bonus
automation technologies . A track record of leading solution design for strategic bids or pre-sales engagements . Knowledge of enterprise frameworks (TOGAF, ITIL) and AI governance . Commercial acumen-connecting technology choices to business outcomes. Ready to take the lead on game-changing bids Apply now and help shape ...

Global Change Manager

Hiring Organisation
Tria
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£65000 - £75000/annum Fantastic Benefits Package
organisations with success Strong understanding of hardware and software applications in addition to modern technology including networking, cloud computing and integration. Deep understanding of ITIL Service Management processes Exceptional stakeholder management Experience of working with and managing 3rd party partners. This role comes with a very competitive salary, strong ...

ERP Security Analyst

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
educated to degree level or able to demonstrate the appropriate experience within an equivalent role Possess the relevant security qualifications and training. To be ITIL certified/trained A developed understanding of SOx controls To be an effective communicator, to both technical and non-technical audiences To support innovative thinking ...

Incident and Problem manager

Hiring Organisation
TRIA
Location
Birmingham, England, United Kingdom
well as knowledge of ITIL. We’re looking to speak with candidates who possess: Proven experience within a global environment Excellent knowledge of ITIL processes Experience leading incident bridges, coordinating cross-functional technical teams, and communicating with senior stakeholders Experience working with offshore or distributed support teams Excellent communication skills ...

SAP HANA Administrator

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £62,000 per annum
Resolve database performance issues - capacity, replication Ensure compliance with database vendor license agreements Incident/Problem resolution Database administration Database management Tuning, Backup, Recovery ITIL Frameworks knowledge Database automation and scripting Technical documentation skills SAP HANA Administrator: Desirable Skills SAP upgrade from S2 to HANA Cloud platforms experience Virtualisation technologies ...

1st Line Support Analyst

Hiring Organisation
Big Red Recruitment Midlands Limited
Location
Birmingham, B15, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£30.00 - £31.00/annum £30,000 - £31,000
strong emphasis on customer service, process, and getting things right first time. You'll be joining a stable, collaborative service desk where quality matters, ITIL is lived (not just talked about), and security standards are taken seriously. What you'll be doing - Providing 1st line support via ticketing system, email … devices Technical environment - Microsoft-first environment (Hybrid Azure/on-prem) Intune, Defender, M365, AD & Entra Cyber Essentials Plus certified, security-driven culture Structured ITIL-based service desk What we're looking for Experience working within a 1st line or service desk environment Experience working within a charity ...

Sr. Manager – Service Delivery

Hiring Organisation
Microland Limited
Location
Birmingham, England, United Kingdom
QuadrantTM for Managed Network Services! 🏆 . Visit www.microland.com for more details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role Summary: Service Delivery & Operations Management Own end-to-end delivery … Ensure root cause analysis (RCA) is completed and permanent fixes are implemented. Participate and approve change requests related to EUC infrastructure and services. Ensure ITIL best practices are followed across operations. 5. Service Improvement & Transformation Identify opportunities for: Automation & self-service Modern workplace improvements Endpoint security enhancements Zero-touch deployment ...

Customer Support Engineer (DERMS)

Hiring Organisation
Stackstudio Digital Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS … aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). ...

Senior Infrastructure Engineer

Hiring Organisation
Erin Associates
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
IaaS), and networking technologies Experience with firewalls, endpoint protection, backup systems, Active Directory, and Microsoft 365 Project management skills with strong documentation and communication ITIL qualification and experience with change, incident, and release management Experience managing suppliers and third-party vendors Strong problem-solving skills The Senior IT Infrastructure Engineer … Engineer, 3rd Line Support Engineer, NIST, Cyber Essentials, LAN/WAN/Cloud, virtualisation platforms, Windows, Unix, Cloud Platforms, PaaS, SaaS, IaaS, Firewalls, M365, ITIL, Birmingham, West Midlands To apply, please send your CV to Bethany at or call 0161 438 1177 for more details. Follow us on Twitter: @erinassociates ...

Technical Support Team Leader - ITIL, Service Desk Management

Hiring Organisation
Applause IT Recruitment Ltd
Location
Birmingham, West Midlands, Wylde Green, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum Benefits
Technical Support Team Leader - MSP, ITIL, Service Desk Management Birmingham (Hybrid - 3 days in office) £40,000 - £50,000 + Benefits A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. This … automation, and process optimisation Contribute to strategic planning and performance reporting at board level Build a positive and accountable team culture aligned with ITIL frameworks Maintain strong working relationships with internal project teams and customers Key Skills and Experience Proven experience as a Technical Support Team Leader , ideally within ...