5 of 5 Permanent ITIL Certification Jobs in Birmingham

CCIE would be highly regarded (or appropriate hands-on experience in lieu of) Wireless Design certifications would be attractive qualifications to hold Microsoft 365 certifications would be a bonus ITIL qualifications SKILLS/KNOWLEDGE: Essential Committed to continued learning and supporting the learning of others An excellent working knowledge of core networking and routing protocols, including network security protocols … Sound knowledge of public and private clouds with specific experience in Microsoft Azure Strong sourcing and supplier management skills Strong leadership and line management capabilities Experience of working within ITIL frameworks The ability to interface between the business and technology groups The ability to prioritise, work under pressure, and meet deadlines Desirable Experience of working in the retail or More ❯

team of IT professionals, managing offshore teams and service providers, and driving service improvements. The role also requires managing key supplier relationships, ensuring contractual value and performance, and implementing ITIL best practices. What you'll do: Develop and manage strategic relationships with IT suppliers: Negotiate contracts, monitor performance, conduct reviews, ensure compliance, and manage vendor risks within budget. Contribute … feedback, conduct reviews, and foster a collaborative and innovative culture. What you'll need: Extensive experience in IT service delivery management with proven success. Deep understanding and experience with ITIL frameworks. Strong skills in supplier and contract management. Excellent leadership and communication skills. Proven team management abilities. Experience with ITSM tools and technologies. ITIL certification. Strong analytical and More ❯

service alignment with infrastructure and application layers Define operational support models and acceptance criteria Provide guidance for service transition and operational readiness Ensure that service models are aligned to ITIL or other relevant Frameworks Experience/Skills: To be educated to degree level or equivalent in a related ICT discipline, or have substantial relevant knowledge gained from direct experience … in similar roles within complex ICT environments ITIL Certification (Service Management), or equivalent framework experience Strong knowledge of Service Architect Design and ensuring that services are designed to meet the business need with appropriate support model and service levels Substantial knowledge of ICT enterprise architecture principles gained through significant experience of service delivery and performance monitoring in similar More ❯

feels valued and motivated to bring their best. Vendor relationships are your strength - You know how to manage third-party suppliers effectively, ensuring smooth partnerships and driving mutual success. ITIL expertise - You will have a proven background of leading within ITIL environments, and ideally hold industry-relevant ITIL accreditations. Financial savvy and strategic thinking - You're confident More ❯

services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL qualified or equivalent experience. Proven management experience in large scale IT Live Service, layered multi-supplier organisations and services. Ability to contribute and steer resolution in major incident meetings More ❯