10 of 10 Permanent Incident Management Jobs in Birmingham

commercial technology landscape. The successful candidate will work across a diverse technology environment, including Azure, AWS, Microsoft Fabric, Power BI, Infor ERP, Infor Revenue Management, Infor Product Management, Bynder, and associated integrations. They will be responsible for maintaining cloud infrastructure, supporting deployment pipelines, and managing platform services … reliability through effective monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance ...

maximising platform availability. The Operations Engineer will work collaboratively with Engineering, Platform, Integration, Product, Cybersecurity, and Enterprise IT teams to support operational excellence through incident management, governance activities, release coordination, platform optimisation, and service continuity. Key Responsibilities Provide operational support for enterprise platforms, applications, integrations, and associated technologies. … troubleshoot, and resolve incidents affecting services and platforms. Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues. Coordinate major incident activities across internal technology teams and external suppliers where required. Support production deployments, release activities, and environment readiness checks. Collaborate with Engineering and Platform ...

engineering teams. \n The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. \n\n Skills & Experience: \n \n Demonstrated strong analytical skills, problem solving/debugging skills \n A good attitude, strong business ethics, an analytical … APIs, scheduled processes, error handling and monitoring \n Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management \n Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools \n Participated ...

Essential Experience Minimum of 2 years' management experience within a CQC-regulated adult social care service. Previous experience as a Registered Manager, Deputy Manager or Service Manager within Supported Living or Learning Disabilities services. Experience supporting adults with learning disabilities, autism and complex needs. Proven track record of achieving … multidisciplinary professionals. Experience implementing quality assurance systems and continuous improvement programmes. Experience managing occupancy, referrals and service development. Experience using electronic care planning and incident management systems. Essential Qualifications Level 5 Diploma in Leadership and Management for Adult Care (or equivalent). Eligible to register with ...

Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

operational requirements. Assist in identifying and documenting technical and operational risks, working with senior colleagues to define mitigations and improvement actions. Contribute to technical management activities during major incidents or key business events, supporting escalation, analysis and communication. Help maintain and evolve service improvement roadmaps, particularly for observability, monitoring … skills and a willingness to learn and develop. Desirable Exposure to monitoring, observability or logging tools (e.g. Dynatrace or similar platforms). Experience supporting incident management, service improvement, or operational assurance. Awareness of working with architects, suppliers, or multi-team delivery environments. Personal Attributes Curious, analytical and keen ...

closure Compliance Tracking: Maintain risk registers, action logs and compliance trackers, identifying gaps and driving actions to completion Governance Reporting: Produce compliance dashboards, management information, status updates and evidence for governance reporting Training and Assurance: Monitor mandatory training, coordinate awareness activity and support supplier due diligence and security assurance … with IT, HR and operational teams Good Microsoft 365 skills, particularly Outlook, Word and Excel DESIRABLE Experience supporting ISO 27001, ISO 9001 or similar management systems Experience contributing to NHS DSPT submissions Exposure to DPIAs, DSARs, data sharing agreements, incident management or audit processes Knowledge of information ...

within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology ...

solutions and proactivity in sharing the potential benefits of technology developments across the team/organisation. - Experience with Microsoft PowerShell scripting. - Exposure to TOPDesk Incident Management System. - Experience with Microsoft Purview Your application: We value diversity in our workplace and are committed to a culture where each individual ...

wide range of staff group including consultants and external stakeholders. The post holder is expected to develop a good understanding of project management and techniques. Using their own judgement, the post holder will be able to prioritise their work effectively. Main duties of the job The post provides administrative … oversight of data research projects, minute taking of meetings, administrative duties related to the day-to-day running of the service and diary management About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they ...