1 to 25 of 31 Permanent Jobs in Birmingham

Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments ...

/managed services environment, supporting multiple external customers. Experience working across a sizeable managed estate. Senior technical escalation experience across Windows Server, Microsoft 365, Entra ID/Active Directory, networking, firewalls, VPNs, endpoint management, monitoring and patching. Practical use of RMM and PSA platforms for incident management, monitoring, patching ...

supporting effective team working. Commitment to confidentiality, information security, governance and the appropriate handling of sensitive access information. Good working knowledge of Microsoft 365 and Windows 11. Hands-on experience of Active Directory user and group administration (desirable) Experience of Microsoft Entra ID/identity and access administration (desirable ...

Monitor cloud environments for performance, availability, capacity, and cost using Azure Monitor, Log Analytics, alerts, and dashboards . Support enterprise infrastructure initiatives involving Microsoft 365, Active Directory, and security remediation . Participate in change management, incident response, maintenance windows, and occasional on‐call support. Document infrastructure, configurations, processes ...

operational improvement and automation. What We're Looking For Significant experience within an MSP or managed services environment. Strong technical knowledge across: Microsoft 365 Windows Server Entra ID/Active Directory Networking & VPN technologies Endpoint management Security & monitoring solutions Experience working with RMM and PSA platforms. PowerShell scripting ...

Line Support | Microsoft 365 | Networking | Infrastructure Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong … Services | Microsoft Cloud | Networking | Cyber Security | Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background/Skills: • MSP, 3rd Line Support • Microsoft 365 – 5/5 (Essential) • Entra ID – 5/5 (Essential) • Networking – DNS, DHCP, VPNs, Firewalls & Troubleshooting – 4/5 (Important) • PowerShell/Scripting ...

another regulated setting; knowledge of clinical systems, healthcare standards, fundraising, retail or charity data. Experience of Azure data services, Microsoft Purview, Power Platform, Microsoft 365 or related technologies, including migration of legacy reporting or data workloads. Experience supporting forecasting, statistical analysis, machine learning or responsible AI use cases. Experience ...

cybersecurity, connectivity, and communications solutions. We are seeking an experienced IT support professional to provide advanced remote and on-site technical support for Microsoft 365, Azure, Windows, macOS, and business applications. You will own complex incidents through to resolution and mentor Tier 1 engineers. Join our UK-based team ...

always delivering on our promise to make their business brilliant. Job Description Provide advanced remote and onsite technical support for end users across Microsoft 365, Azure, Windows, macOS, mobile devices, and business applications. Act as the primary escalation point for Tier 1 Engineers, owning complex incidents through to resolution. … Troubleshoot and resolve issues relating to Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID (Azure AD), and Intune. Administer Microsoft Intune, Autopilot, device compliance policies, application deployment, and endpoint security configurations. Manage Microsoft Entra ID, Active Directory, Group Policy, user provisioning, access management, and identity-related issues. Support ...

Wavenet is seeking an experienced IT Support Engineer to deliver advanced remote and on-site technical support across Microsoft 365, Azure, Windows and macOS. You will act as the primary escalation point for Tier 1 engineers and drive incidents to resolution. The role covers security, identity management, Intune, Autopilot ...

projects or portfolios Strong stakeholder management and influencing skills Hands-on experience with Microsoft technologies , particularly: Dynamics 365/CRM Microsoft Azure Microsoft 365 SharePoint Experience across business, data, application and technology architecture Ability to translate complex technical requirements into practical business solutions Strong analytical, problem-solving ...

communication and interpersonal skills. Strong analytical skills with high attention to detail. Ability to prioritise workloads and manage multiple tasks effectively. Advanced Microsoft Office 365 and computer skills. Ability to work independently and collaboratively across multiple departments. Desirable Previous experience working with KNAPP warehouse automation systems. Experience using ...

cable certifiers. Experience with access control, intruder alarm or AV systems, and with other camera platforms (Hikvision, Axis, Dahua). Experience supporting Microsoft 365, Windows desktops and EPoS or till networks in a multi-site business. Working arrangements and personal attributes As this is a field role, most ...

Birmingham, AL is seeking a Senior Technical Support – Systems Analyst to own complex IT escalations and drive permanent fixes. You will troubleshoot Windows, Microsoft 365, Intune, networking, and cloud issues, acting as the final escalation point and mentoring junior technicians. The role emphasizes proactive problem solving, cross-team collaboration ...

vendor would be a huge advantage, but it isn’t essential. Exposure to any of the following would also be a big plus: Microsoft 365/Azure VMware/Nutanix Cybersecurity and backup Networking and infrastructure Managed IT services Ultimately, we’re looking for someone who is commercially switched ...

help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership … requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design and implement automation frameworks ...

course fees refunded. The Training: 8 modules: Excel, SQL, Python, Tableau, Power BI, Azure AI Fundamentals, AI Business Professional, and Microsoft 365 Copilot & Agent Administration 4 Microsoft certifications: PL-300, AI-901, AB-730, and AB-900 Live instructor-led classes with industry experts Real-world projects and hands ...

close, and know when to bring Pre-Sales in early. You won’t need to be technical, but you’ll understand enough about Microsoft 365, Azure, backup and DR and cyber security to hold a credible conversation and spot where the opportunity is, then translate it into business outcomes ...

Circle Recruitment is seeking an IT Trainer for a leading Legal Firm in Birmingham. The role focuses on delivering training on Microsoft 365 and legal applications such as BigHand, iManage and Intapp, with a hybrid mix of 2–3 days in the office and 2–3 days ...

Capgemini is recruiting a Workplace AI & Copilot Solutions Architect to design modern workplace solutions that blend Microsoft 365, Copilot, and content services for improved collaboration and efficiency. You will bridge business goals with technical delivery, guiding strategy through to deployment across major clients. You will work with stakeholders, shape ...

functions and select suitable modern or smaller replacement components for existing circuits. Soldering capability would be advantageous, alongside familiarity with Jira, Git and Microsoft 365 and Audio experience would be very helpful. Working hours: 42.5 hours per week, 08:0017:00, with a 30-minute break at 13:00. ...

Line escalation point for the support team Own complex technical issues and major incidents Troubleshoot and support customer Microsoft environments Support Microsoft 365, Entra ID, Intune, Exchange Online and Windows Provide technical guidance and support to L1 and L2 engineers Build strong relationships with customers … Requirements 5+ years' experience within an MSP or similar IT support environment , with strong L2/L3 experience Strong hands-on experience with Microsoft 365, Entra ID, Exchange Online and Intune Good knowledge of Windows, Active Directory and networking, including DNS, DHCP, VPNs and firewalls Experience supporting multiple customer ...

transform how employees access knowledge, collaborate, execute business processes, and realise value from their information and content assets through modern workplace technologies.Working across Microsoft 365, Power Platform, Copilot, content services, knowledge management, and workplace transformation programmes, we partner with clients to design and deliver solutions that improve employee experience … strategic clients.The Focus Of Your RoleAs a Workplace AI & Copilot Solutions Architect, you will lead the design of modern workplace solutions that combine Microsoft 365, Power Platform, enterprise content services, and Copilot capabilities to transform employee experiences and business processes.You will act as the bridge between business ambition ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity … Observability and Monitoring Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector Required Qualifications 5–8+ years in Microsoft 365 support at enterprise scale. Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access. Experience working within regulated environments and producing audit ...

relevant Diploma or equivalent industry qualification or experience. *Advanced ECDL or equivalent knowledge. *ITIL Foundation Certificate or equivalent. Desirable *Technical IT degree qualification desirable. *Office365 qualifications Experience Essential *Experience providing application support within an ICT environment. *Extensive experience of working within defined Service Level. Agreements & Service Level Targets. *High level … experience gained working within an IT Service Desk/Centre Team or equivalent First level/Application/Customer support function. *Experience in troubleshooting Office365 applications Additional Criteria Essential *Enhanced level of Communication/people skills with the ability to utilise empathy and listening skills. *Ability to communicate effectively ...