19 of 19 Permanent Process Improvement Jobs in Birmingham

relevant quality standards, regulations, and safety procedures. Laboratory Operations: Managing daily laboratory operations, maintaining equipment, and ensuring a safe and efficient work environment. Testing and Analysis: Overseeing product and process testing, agreeing test specification and test procedures with design engineers and production staff, analysing test results, and identifying areas for improvement. Documentation and Reporting: Maintaining accurate records of inspections … test results, and reporting quality data. Problem Solving and Corrective Action: Investigating non-conformances, identifying root causes, and implementing corrective and preventive actions, assisting design engineers with resolutions. Continuous Improvement: Identifying opportunities for process improvement and collaborating with other teams to implement changes. Communication and Collaboration: Effectively communicating with team members, stakeholders, and other departments. Requirements of More ❯

Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line … with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are More ❯

Are you passionate about delivering excellent IT services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for an IT Service Delivery Manager to take ownership of our 1st Line Service Desk and 2nd Line Technical Services Teams. … This is a fantastic opportunity to shape the way IT support is delivered across a multi-site organisation, ensuring colleagues receive the very best service while driving continuous improvement and innovation. Customers are at the heart of the organisation, so you will be innovating ways your team are delivering service and putting user experience at the forefront of processes. … orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please More ❯

functional delivery teams while coordinating with internal departments, external suppliers, and clients to meet project objectives. Oversee financial and resource management, ensuring profitability and efficiency across multiple programmes. Drive process improvement initiatives to enhance delivery maturity, quality standards, and customer satisfaction. Key Skills: Proven expertise in full project/programme lifecycle management using Agile and Waterfall methodologies. Strong More ❯

KPIs and SLAs are consistently achieved, while creating a supportive and high-performing team environment. Key Responsibilities : Lead cross-functional meetings to set and review portfolio priorities, focusing on process improvements. Drive service innovation and promote a culture of service excellence across the team. Lead business development efforts, including sales meetings, presentations, and bids for growth and profitability. Oversee More ❯

hybrid roles 🎯Key Responsibilities 2+ years of Acumatica ERP implementations. Translate client business needs into effective ERP configurations. Deliver workshops, testing, training, and post-go-live support. Advise on process improvements using Acumatica best practices. Keep up to date with Acumatica features and industry developments. ✅Skills & Experience Proven experience with Acumatica ERP implementations (essential). Strong knowledge of business More ❯

agreements, including Microsoft enterprise contracts Monitor vendor performance against SLAs and KPIs, driving improvements where needed Support supplier risk assessments, on-boarding, and audit requirements Deliver cost savings and process improvements across IT sourcing activities Key Experience & Skills 5+ years' experience in IT strategic sourcing or vendor management Strong understanding of IT categories: hardware, software, cloud, and services Hands More ❯

on projects like: Managing and exporting design tokens Building analytics tools to track adoption of design systems Creating state management tools for components across platforms Contribute to roadmap planning, process improvements, and product strategy Collaborate across the product lifecycle: ideation, planning, building, QA, release YOUR SKILLS AND EXPERIENCE: A successful Fullstack Engineer will have the following: Strong experience with More ❯

ensuring customers gain maximum value from the Tracker platform. You will lead the implementation of our Tracker SaaS solution for new clients, while also managing ongoing service delivery and improvement for existing ones. To succeed, you must be comfortable travelling to customer sites across the Midlands. You will therefore need your own transport and a clean, full UK driving … each customer’s business to ensure adoption, value realisation, and long-term success. Lead escalations and problem resolution when critical issues arise, maintaining customer confidence and satisfaction. Drive continuous improvement, working with internal teams and customers to enhance service quality and operational maturity. This role bridges implementation, service management, consultancy, and customer success. It ensures customers not only adopt … their use of the Tracker platform. Customer Business Knowledge: Develop and maintain strong knowledge of customer businesses and how Tracker’s SaaS platform can best support their operations. Continuous Improvement: Identify, agree, and implement service and process improvements that enhance customer outcomes and operational maturity. Key Responsibilities Service Delivery and Governance Operate within pre-agreed SLAs, ensuring consistent More ❯

deadlines. Liaise directly with clients, architects, contractors, and internal teams to deliver effective design solutions. Support BIM compliance, CDM 2015 requirements, and industry golden thread standards. Contribute to continuous process improvement and technical marketing activities. What were looking for HNC (or equivalent) or relevant industry experience. 3+ years experience using Revit for cold rolled steel designs. Strong ability More ❯

expectations effectively Ensure quality control across deliverables Support Agile project methodologies Oversee vendor and supplier coordination Ensure compliance with IT policies Prepare documentation for project phases Drive innovation and process improvements Monitor performance metrics Deliver successful IT project outcomes More ❯

making smart decisions. A collaborative attitude, enjoying both team work and occasional client interaction. A willingness to get involved in all aspects of a growing business, from strategy to process improvement. Wordpress/React/NextJS More ❯

and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. £45,000 - £55,000 salary (no bonus). Learn More ❯

skilled individual to join their growing and dynamic team. You will be responsible for supporting CAD design, programming CNC machinery, and ensuring high-quality production through inspection and continuous process improvement. This role would suit a CAD/CAM Programmer looking to become part of a close-knit team at an industry-leading company, while enjoying a days-based More ❯

of financial services data, including bulk data changes and transfers. Oversee monthly and annual submissions from external partners, ensuring compliance with standards and regulations. Deliver data cleansing and quality improvement projects to support statutory and regulatory reporting. Produce and present complex analysis and reporting to senior stakeholders. Act as subject matter expert for data processes, mapping, and systems requirements. … in financial services data management (mortgages, pensions, insurance, or similar). Strong understanding of regulatory requirements in financial services. Proven ability to deliver data analysis, root cause investigations, and process improvements. Advanced Excel skills and experience handling large databases. Strong stakeholder engagement and communication skills. Previous experience in line management. Professional qualifications in data, finance, pensions or mortgage administration More ❯

and sourcing teams to gather requirements, resolve queries, and support project deliverables. Engineering change management: Assist in the preparation, tracking, and implementation of engineering change requests and documentation. Continuous improvement: Contribute to process improvements, cost reduction initiatives, and design optimisation activities. Issue tracking: Support the management of reported issues, quality initiatives, and corrective actions as directed by the More ❯

eady to drive real change in public transport planning? Were looking for a Network Process Excellence & Compliance Manager to lead operational improvement and service change governance across a major UK transport network. This is a pivotal role for someone who thrives on driving efficiency, aligning teams, and using data to deliver smarter, more reliable services. You will need … to: Lead national service change governance and performance tracking. Deliver process improvements across planning and scheduling operations. Drive cross-functional initiatives with ops, engineering, data, and compliance teams. Create and manage toolkits, guidance, and reporting templates to embed best practices. Partner with analytics teams to unlock insights and resolve data issues. Enable strategic delivery and continuous improvement across More ❯

of the Salesforce platform while liaising with third party providers. In additional this role will be responsible for development of the Salesforce platform and assist in managing the continuous improvement of the platform. As a key platform to managing students internally, the role plays a major part in enabling teams to deliver the highest level of customer service and … Major Challenges Enabling internal teams to deliver a high quality, consistent student experience. Stable development of the Salesforce platform using APEX, VisualForce Workflows, Triggers & Salesforce.com technologies Identifying and delivering process improvements in an evolving landscape Ensure data between Salesforce and our partners systems is consistent and clean Establishing and maintaining effective, professional relationships with senior managers, peers and partners More ❯

with hiring managers to define role requirements and develop recruitment strategies. Proactively source, screen, and shortlist candidates using multiple channels - in particular, Headhunting. Manage the end-to-end recruitment process of more senior roles and during high volume peaks - delivering a positive experience for candidates and hiring managers. Train and support hiring managers on recruitment and onboarding best practices. … manage talent management initiatives, including succession planning, internal mobility, and diversity & inclusion. Lead on learning & development activities, managing the skills matrix, and highlight development opportunities. Undertake project work and process improvements as required. We require proven experience of in-house talent acquisition, gained within technology or professional services and, a track record of building talent pipelines and successfully filling More ❯